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“Exquisite!”
other travelers have booked this property
Large, spacious deck with patio furniture and BBQ
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Large, spacious deck with patio furniture and BBQ
View of Home with Spacious Patio Deck View From Front Entrance: Open concept living.
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Very good
14 reviews
Large, spacious deck with patio furniture and BBQ
View of Home with Spacious Patio Deck
View From Front Entrance: Open concept living.
Fully Equipped Kitchen:
View of living area from under the stairs
Dining Area for 6
Large Island Counter with Bar Seating
Main Floor Bedroom with Plush Comfortable Queen Size Bed.
Large Walk in Closet
Open Concept Main Floor with View of Loft Sitting Area
Reclining Leather Seating with Entertainment Unit:  DVD player, Ipod connection, surround sound, wii
Large windows on main floor and loft area to let the sunshine in
View from Loft onto Main Floor Living Area
View from Living Area Looking to Loft
Staircase to Loft
View of Loft Bedroom Coming up the Stairs
2nd Bedroom in Loft Area
Loft Bedroom with Private Bath and Door to Balcony
View from Loft Bedroom Looking out to Balcony
Loft Area
Sitting Area in the Loft.  Perfect for Relaxing, Reading and Viewing the St. Elias Mountain Range
Peaceful winter getaway!
View from Front Deck.  Bright sunny winter day
Mountain Views From Front Deck
Stunning Winter Views
Fireweed along the highway.  Yukon's territorial flower
Hiking in Kluane National Park
Wildlife on Alaska Hwy to Haines Junction
Wildlife on Alaska Hwy to Haines Junction
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Overview
Cabin -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Haines Junction, Yukon

Reviews from our community

Very good - based on 14 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
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English first
NandDSmit...
Whitehorse, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Exquisite!”
Reviewed February 2, 2017 for a stay in January 2017

I first have to say, from the booking of our stay, right through to checking out, the owners of this property (Dan & Donna) were absolutely AMAZING! Friendly, polite, courteous and very quick to respond to our inquiry. This was our second stay at the Haven, and we just can't say enough how much we enjoy our time there.

We spent an amazing weekend at the Haven and will take home some great memories. Finding a spot that is family friendly AND accommodating to well behaved pets is very difficult to find - finding a beautiful cabin, only an hour drive from Whitehorse, with ALL of the amenities - I thought it would be impossible.

To have such a stunning oasis available for family getaways is an incredible privilege, and I am sure a rare find in our small Territory. Every detail in the Haven was very obviously well planned, and executed flawlessly - a luxury stay without the prohibitive price tag! Comfort is around every corner and it is very easy to leave the daily stress of life behind and just enjoy each other’s company.

Our stay was once again extraordinary - we can't wait to visit again!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 4, 2017
Thank you so much for your kind words in your review. We are the lucky ones to have such wonderful guests as yourselves! We are always happy to accommodate you and your family; including your fur babies!
All the best
Dan and Donna
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ahfrsr
ahfrsr
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Would not recommend for those with pets or”
Reviewed January 29, 2017 for a stay in January 2017
1
person found this review helpful

As a group of 4 girls staying at Haven in the Willows we wanted to love our stay here. The place is beautiful and fully equipped with anything you might need. However, as we were leaving, Donna, the owner was very rude to us and to be honest, put a damper on our stay. We did not realize in the policy that there is an additional dog fee which is our fault. It also says no dogs on sofas. It does not say that dogs cannot be on the bed. We would never have let a dog on the bed had we known. Donna charged us $175 for a cleaning fee for a duvet. This is absurd and completely takes advantage of the fact that we made a mistake. There is a dog run that would not open and when we finally got it used the snow was way too high for our dogs. Donna complained that we did not clean up after our dogs when we did check and could not find anything they left. Donna also charged us for not informing her we were going to use the sofa bed. As Yukon girls, who rent cabins often, I would not recommend this place to my friends or family. There are much nicer, more affordable cabins whose owners are far more understanding, polite to their customers and fewer restrictions. We were 4 friends (2 pregnant) that just wanted to have a relaxing weekend away. This is not the place for that.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 31, 2017
Thank you for taking the time to write a review and being able separate your feelings from your experience of the luxury that Haven in the Willows offers to its guests; from the unfortunate incident that occurred once pet damage was identified in the property. Please remember our pet policy form was agreed to in advance of confirming the booking with Erin and it does clearly state the following:
Furniture
Pets are not allowed on the furniture or bedding. We encourage you to bring your pet’s favorite bed so “fido” can make himself at home too! We also ask that you use the designated pet dishes for food/ water and do not use the bowls provided in the kitchen as they are for guests use only.

Damage(s)
Owner’s agrees to pay to repair any damage in its entirety and pay for replacement costs of damaged item(s) if necessary.

We do not feel these policies are excessive or restrictive; however we don’t feel comfortable having our guests sleep on bedding that was occupied by a pet the night before. I’m sure you can understand that.

Please note that the charges of $100 was to have the duvet and duvet cover dry cleaned as it was full of black dog hair and urine stains. As stated in my email to Erin I will scan and email the receipt when the items are ready for pick up; but based on the quote I received at drop off it will be in excess of $100 that was charged to Erin. There was also a $50 charge for cleaning the furniture that had muddied paw prints as well as addressing the scratches on the foot board where the dog(s) clearly jumped off the bed. We do charge $25 for sofa bed and we were surprised it was used since it was checked “no” on the guest agreement and booking form.

We are 1 of 2 vacation rentals in the Kluane Region that accepts pets and we were strongly discouraged to do so but we love our “fur babies” and recognize that they are part of the family too. However we still require their owners to be responsible for them during their stay. Thank you for staying and it is unfortunate that we are not able to see eye to eye in the matter.
Dan & Donna
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte...
Toronto, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful Place to Stay in Kluane”
Reviewed August 26, 2016 for a stay in August 2016
1
person found this review helpful

We were two couples sharing this lovely house. The space worked perfectly for us. The house is just as in the photos and is equipped with everything you need for a comfortable stay. We enjoyed everything from cooking our meals to lazing in the sun on the front deck. Of course, we also hiked in Kluane and marvelled at the views.

Tip: Stock up with groceries in Whitehorse. The small grocery in Haines Junction has some lovely items but is very expensive for a large shop.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The spacious accommodations.
Liked least: We had to leave!!
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 27, 2016
Thank you so much for taking the time to provide us with a review. It sounds as though you were able to experience the true meaning of Haven in the Willows! Thank you for choosing us as your place of choice while visiting the Kluane Region; we are very happy to hear your time was so enjoyable.
Dan & Donna Moore
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gerben B
Leeuwarden, The Netherlands
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“real Haven in the Willows”
Reviewed July 16, 2016 for a stay in June 2016
1
person found this review helpful

We must say that this property and its location is the best we stayed in during our 5 weeks in the Yukon and Alaska area. When you arrive in Whitehorse, you go to the Canadian Superstore to get all your groceries and drive to this location.
The cabin is like the house you always wanted. The location is perfect to explore this part of the Yukon. You can easily drive to Haines and the cabin gives you a peaceful and relax stay. It is much better to stay here than in the busier Whitehorse area. You will enjoy this much more than staying there.
The cabin has everything you need. We loved the area and will most likely revisit soon. This cabin and location will be the first to include in that itinerary. Thank you so much for letting us stay at your fantastic real Haven in the Willows.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: everything
Liked least: Leaving it
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 20, 2016
Thank you very much for your kind words and for taking the time to publish a 5 star review. We appreciate your feedback and complements about the property. Thank you so much for staying with us and we look forward to the opportunity to accommodate you again!
Sincerely,
Dan & Donna Moore
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
travelbug...
Toronto, Canada
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Wonderful stay at Haven in the Willows”
Reviewed June 19, 2016 for a stay in June 2016
1
person found this review helpful

We're a party of four stayed at Haven in the Willows for three nights (June 14-17). Upon arrival we found everything was already prepared and setup just for us (towels, dishes, etc...). Photos and description were exactly as described in their website. Communication was prompt and smooth.

It's a tidy, very clean, well-equipped, well-appointed beautiful two bedroom house/cottage. It had everything we could have ever needed. We loved the complete full line of spices, herbs and seasoning in the kitchen! We felt right at home in Haven in the Willows.

Thank you Dan and Donna Moore for sharing Haven in the Willows and your hospitality with us!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 20, 2016
Thank you so much for taking the time to write such a wonderful review. We are so happy that your stay was so enjoyable!
We hope to accommodate you again on your next Yukon adventure!
Sincerely,
Dan and Donna Moore
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Donna B
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Every detail attended to”
Reviewed October 3, 2015 for a stay in September 2015
2
people found this review helpful

This place was such a treat to stay in. We chose it because it looked nice and had what looked like a nice kitchen. When we got there it turns out it's even nicer than the photos show. Really nice place. Everything you could need to cook magnificent meals. I've never stayed somewhere that was so fully equipped! The beds were super comfy, there were games to play and a very good selection of dvds, tons of space to just cozy up with a book. A perfect getaway.

Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 5, 2015
Thank you for your wonderful review. We are happy to hear that your stay was so enjoyable and that it exceeded your expectations!
Sincerely,
Dan and Donna Moore
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NandDSmit...
Whitehorse, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“An absolute gem hidden in Haines Junction”
Reviewed September 1, 2015 for a stay in August 2015
2
people found this review helpful

Absolutely stunning and beautifully styled, this “haven” is the perfect getaway to find solace and reconnect with loved ones while enjoying beautiful views, surrounded by Yukon’s wilderness.

To call this a “cabin” is an incredible understatement – spacious, cozy and elegant, the space was obviously assembled with comfort in mind. Immaculately clean and with all of the amenities, we brought only clothing and food and were not left wanting.

We were only a few minutes from Haines Junction, but felt worlds away. We enjoyed coffee on the front deck in the morning sun and watched movies curled up on the sofa in the evening. A true weekend away without a care in the world.

I am already planning a repeat visit, we enjoyed it so much. Perfect for a quick weekend getaway, or even a week long vacation – after two nights, we could have definitely stayed longer. So much to enjoy and very family friendly!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything was SUPER clean and comfortable. The mattresses, bedding and pillows were high end and very nice to sleep on.
Liked least: Nothing, it was all wonderful!
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 3, 2015
Thank you for your glowing review! We are happy to hear that you found a perfect place for your family retreat. We hope to have you stay again and we'll request that our property "wildlife" (squirrels, chickadees, bunnies and grouse) performs for you again!
Thanks so much!
Dan and Donna Moore
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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