I had recommended this firm to friends visiting from England. Unfortunately they arrived just as the flooding hit Bragg Creek. They had booked with Inside Out Experience and paid up front, their white water rafting was supposed to happen on June 23, Inside Out called and cancelled and promised a FULL refund, well our friends are still trying to get reimbursed. I have gone into the office and been promised a refund (that was last November) and have left telephone messages and emails - no one responds, think that the owner just has no idea that he is accountable. They cancelled, which was fully understandable, we live in Brag Creek and know only too well what happened in June, but I would never recommend Inside Out to anyone, not accountable and fully arrogant with promises.
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