The biggest complaint I have had for years at A & W is being given barely lukewarm burgers - consistently. I have never had a "hot" burger! The onion rings this summer were terrible. Instead of golden brown, the batter was uneven, overly crisp, and crumbling off the onions. I don't know if the problem is staff isn't being trained properly or management is inept. I love what A & W has to offer, but this restaurant falls far short of the mark. I'll only go if I have to, and then for the root beer.
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