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“Our overall impression of this Holiday Inn, I can sum up in one word "Wow"”

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Holiday Inn Express & Suites Surrey
Ranked #6 of 19 Hotels in Surrey
Certificate of Excellence
Edmonton, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Our overall impression of this Holiday Inn, I can sum up in one word "Wow"”
Reviewed May 13, 2010

We travelled to Surrey to visit with family and to Celebrate a very important birthday. We drove with our two grand daughters, age 6 & 3 from Edmonton AB. We were greated by extremely friendly and helpful staff. I was very impressed with how beautiful your building appears upon arrival. Then even more impressed as we entered your lobby. You have excellent staff and phenominal service, I would not change a thing. Our room was a beautiful, elegant, comfortable room. The bed was very comfortable, the room was exceptionally clean. Our maid service for the three days were absolutely fantastic. Our grand children loved the pool...we will definataly be back again. This is our new family getaway when we make trip to the West Coast.
Thank you so much for our fabulous stay. We will be seeing you again. I will not hesitate to recommend you to everyone I know that is heading out to the coast.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CherylgHall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Any
English first
Nakusp B.C.
1 review
Reviewed May 11, 2010

Spent a weekend with family and celebrated a special Birthday and had a great time.The staff was great, the rooms were perfect, and beds very comfortable . The complimentary Breakfast was very well stocked. I would stay there again and recommend it .

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo_AnnNakuspB_C_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoria, bc
Level Contributor
70 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed December 1, 2009

Everything was as advertised, room was fairly new, very clean, decent amenities, new heavy weight towels. Bed was comfortable with good quality linen.
Check in was quick and efficient.
Breakfast was very well stocked, eggs, bacon, fruit, pastries and toast and cereal.
They even offer a bag to take some with you! Breakfast area was very clean, with an attendant working and restocking fulltime.
Only slight problem I would have preferred a King room, but as I had purchased a non-refundable rate, I was told that was the only room available.

  • Stayed November 2009, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank downey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatchewan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 30, 2009

What a great stay. We were here for 5 nights in total, and it was a pleasure to stay in. Our room had a microwave and fridge, which was great for preparing baby food for our little one. The room, the hallway everything smelled fresh and clean. The beds were comfortable the shower was great, I can't say enough good things about this place.

Feeding our little one on the floor/bed in the evenings was proving difficult so I asked if I could borrow one of the high chairs from the breakfast room - the front desk was very accommodating and allowed us to keep the chair in our room for the rest of our stay! So nice. The pool was great, if a little bit on the cold side.

We did have one run in with the fire alarm one morning as the cooks burned some of the bacon from breakfast, but they treated us very well for our whole stay.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M0mtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
166 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed July 1, 2009

decent for business, did not have any noise problems (ask for room away from the road). on our midweek stay the hotel was mostly empty, pool and hot tub always unoccupied. rooms starting to show age but decent. staff friendly and helpful with local info. Internet OK but speed not great.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank braneout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 20, 2009

It was a Holiday Inn Express, it felt like a Holiday Inn Express and didn't disappoint on that. I will have to admit that they metered out the food in the breakfast a bit too much, but the room was comfortable, it was a clean as you would expect. Nothing memorable...

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kr3m3Puff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 20, 2009

I normally have good experiences with Holiday Inn, but the 3 times I stayed here were anything but that. The amount of noise coming from the highway was unbearable. The breakfast was always empty and the staff was not willing to bring anymore from the back. The housekeeping was never done. On check in the room I was to stay in was not even cleaned and there was garbage everywhere. In the parking lot my car had a long scratch along the side. Just an absolute horrible experience.

  • Disliked — road noise
  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank mob662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Surrey

Property: Holiday Inn Express & Suites Surrey
Address: 15808 | 104th Ave, Surrey, British Columbia V4N 5L2, Canada
Phone Number:
Location: Canada > British Columbia > Surrey > Guildford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Surrey
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Surrey 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
The Smart Choice among Vancouver Area Hotels! Welcome to the Holiday Inn Express & Suites Surrey. Located just outside of Canada's third-largest city, guests of our cozy hotel experience big city convenience with rural hospitality. Combining the best of the business and leisure worlds, our hotel in Surrey stands out from the crowd of other British Columbia hotels. Business travelers appreciate our convenient on-site meeting facilities, perfect for a corporate briefing, training seminar or board meeting. Even more convenient is our Surrey hotel's unbeatable location near local business and corporations, with easy access to the Trans Canada Highway and big businesses in nearby Vancouver. Guests in town on vacation find our location among the best of British Columbia hotels. Because we are located just east of Vancouver, our hotel's guests can enjoy the attractions and shopping downtown without forsaking the charming rural pleasures located further inland. Surrey's numerous recreational parks and outdoor activities are a sign of what lies just minutes away after escaping the city. Stay Smart at the Holiday Inn Express Hotel & Suites Surrey, and you can relax in elegant rooms with stylish decor and modern amenities, including free high-speed, wireless Internet access and a mini fridge and microwave in all rooms. Impressive among Vancouver hotels, our amenities include an indoor pool, hot tub, sauna and Fitness Ctr. And enjoy a free breakfast with a view of woodlands and wildlife. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Express And Suites Surrey
Holiday Inn Express Surrey
Holiday Inn Surrey

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