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“Great - Wonderful”

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Sandman Suites Surrey-Guildford
Ranked #7 of 19 Hotels in Surrey
Certificate of Excellence
Victoria, Canada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great - Wonderful”
Reviewed May 16, 2014

Lovely hotel, spacious suite, attentive front desk staff -- for check in and check out. However, quite unfriendly if just passing through the lobby. No 'good morning' when I went out for my morning walk, no 'hello' when I went through the lobby at end of day.

Would I stay there again? Yes.

Room Tip: Free access to Surrey rec centre -- but only if you ask!
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Agnes921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
    52
    42
    17
    4
    2
See reviews for
38
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Japanese first
  • Any
English first
Victoria, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 7, 2014

We stayed here during my son's soccer tournament. Room had a washer and dryer, full kitchen. We couldn't get the dryer to work though. Unfortunately, the guy next to me seemed to be the only guest without a young child playing soccer and kept his tv on loud pretty much all night.

At 2:30 I called the front desk and they sent someone to ask him to turn off his tv within two minutes. He turned it down. But from there, ear plugs muted it so I slept. Beds were comfortable.

I also enjoy the brand of bathroom products they provide. Pharmacopia.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 25, 2014

I've stayed in many hotels for business and this is by far my new favourite. I've been here for quite some time and my room is starting to feel like my own little condo. Usually when I stay in a hotel I can't wait to leave but that's not the case since I've been here. There are certain things I like in a room when I stay at a hotel and this incredibly friendly and caring staff made sure my needs were met. The managers, front desk and maids are all wonderful and helpful people. Whether you are here for the night, weekend or on extended business you will have an incredible experience in a big city hotel with a touch of small town hospitality.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cartman2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penticton, Canada
Level Contributor
154 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed December 5, 2013

We stayed in a King executive suite which had a fireplace ,washer and dryer ,kitchen etc. The room was really nice, clean and the bed was extremely comfortable. The wifi worked well and the hotel is located close to the highway. Both rooms had flat screen TVs. The underground parking is locked and secure and free of charge. We will stay here again when we are in the area.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MichelleGee8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review, December 9, 2013
Thank you so much for your review of our hotel. The suites are often very handy for guests travelling on business. Having the kitchen to cook your own food and the washer and dryer to wash your own clothes is a real plus and a great way to save money. If we can be of any assistance in the future please do not hesitate to contact me personally. Sandman Hotels have over 46 properties throughout BC and Canada with many different room types.
We truly appreciate your business and feedback.

Sincerely,

Caitlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BC
Level Contributor
175 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed November 25, 2013

We had a great room/suite. super clean and that is so important. Loved the fact that there was actually a teapot. Could not figure out how to make fireplace work and the key card system for the parking lot really needs some work. They are aware that it doesn't work well but have done nothing to fix it except suggest you use 2 key cards at once. Not a good start for visitors.
Room needs to have a basic info sheet or on tv info.
Very pleasant front desk.

Room Tip: face north for a lovely view
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rhfarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BC, Canada
Level Contributor
106 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 22, 2013

Why get a room when you can get a suite? 1 Bedroom suite, with full kitchen including microwave, toaster, coffee maker, full size fridge and stove. in the bathroom you even even have a small stacked washer and dryer. Both the living room and bedroom have flat screen TVs, with the bonus of a gas fireplace in the living room. There is also a small balcony to outside. Staff are great, the restaurant downstairs is also very good. The only caveat is the WIFI, while the connection is excellent, there is little or no bandwidth. If you rely on WIFI like me, you will be disappointed.

Room Tip: It's a bit noisy on the side with the air-conditioners/HVAC.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank beachgringoBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince George, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 8, 2013

Lovely spacious suite. We were only there briefly but in-suite laundry and storage would be a huge plus for an extended stay. Only major criticisms were that, as is typical in hotels, the hide a bed really isn't good enough to sleep on. Also, when we pulled out the bed we found chips from a previous guest under the couch. Overall, a pleasant experience.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandman Suites Surrey-Guildford

Property: Sandman Suites Surrey-Guildford
Address: 10608 151a St, Surrey, British Columbia V3R 1J8, Canada
Location: Canada > British Columbia > Surrey > Guildford
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Surrey
#7 Business Hotel in Surrey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandman Suites Surrey-Guildford 3*
Number of rooms: 88
Official Description (provided by the hotel):
Whether it's business or pleasure, Sandman Suites Surrey - Guildford has all the modern conveniences from comfortably furnished suites with plush bedding, on-site dining, high-speed Internet and sleek business facilities to suit all your needs. Located just south of Vancouver, and close to the US border, this Sandman is the perfect choice for your next stay. ... more   less 
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Also Known As:
Sandman Suites Surrey-Guildford Hotel Surrey
Sandman Hotel Surrey
Sandman Hotel Guildford

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