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“Would never go back to this hotel”

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Best Western Peace Arch Inn
Ranked #10 of 19 Hotels in Surrey
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Would never go back to this hotel”
Reviewed April 22, 2007

Where to start? This hotel refused to believe we had a confirmed on-line booking - even after we showed them THEIR email to us. They said there was no room and my companion said 'no way' .. you inconvenience someone else but not us. Anyway, we were in and the room was neat but lacking many basics - no glasses, coffee mugs, tissue or remote control for the TV. The next day, my companion received a phone call from the hotel asking when we was going to check in. He said 'we are already there' and they had no record of us although we were already in a room. Didn't get it and wondered if we'd be booted out. Breakfast was bland, stale and didn't appear fresh. Coffee powder whitener as well which was unacceptable. The toilet backed up and when we asked the front desk for a plunger, they advised they didn't have one. One of the housekeeping staff had to run out and buy one. Location is so-so .. not in a great area but if you don't care that your view is an empty lot or a major road, it won't bother you. Need to drive to everything .. nothing is in walking distance. Very noisy within the hotel .. not a lot of privacy or quiet.

  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank elusiveone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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246 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Any
English first
Waterdown, Canada
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 16, 2006

My family stayed here for 3 days after staying at BW King George Inn. We thought it would be comparable or better, based on the price. What a mistake! The continental breakfast the first day was resurrected again each day, except the leftovers were now in a tupperware container. There was no fresh cream/milk for coffee, just powdered whitener. The juice jug was obviously brought out again for the three days we stayed, because the level went down. There were no Do Not Disturb signs on any doors. The pool area had no towels. I would not recommend this hotel. It's worth the drive to King George.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank khussey9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Surrey hotels

A TripAdvisor Member
Reviewed April 26, 2006

Exceeded our expectations and more. Staff was friendly and made us feel right at home. Hotel is very clean and comfortable and best of all located just minutes from the beach. Overall it is very recommendable.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Peace Arch Inn

Property: Best Western Peace Arch Inn
Address: 2293 King George Boulevard, Surrey, British Columbia V4A 5A4, Canada (Formerly Econo Lodge)
Phone Number:
Location: Canada > British Columbia > Surrey > South Surrey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 Hotels in Surrey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Peace Arch Inn 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Located in beautiful South Surrey/White Rock area. The perfect setting to enjoy all the amenities of this beautiful location. 42 Deluxe rooms all including complimentary continental breakfast, indoor swimming pool, hot tub, sauna, complimentary high speed internet and coin operated laundry. Within walking distance to restaurants, the newest shopping district in the area. 3km from the famous White Rock Beach and Pier, Crescent Beach and Morgan Creek Golf Course. ... more   less 
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Also Known As:
Best Western Peace Arch Hotel Surrey
Best Western Surrey
Surrey Best Western

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