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“Great value near the Border”

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Best Western Peace Arch Inn
Ranked #10 of 19 Hotels in Surrey
Santa Cruz, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great value near the Border”
Reviewed January 29, 2014

My girlfriend and I stayed her for just one night on our roadtrip up to whistler from California. We chose it because we had booked a horse back riding tour nearby in Langley(MUST GO if you are in the area http://www.backinthesaddle.ca/). We arrived for check in around 11pm and there was an attendant ready at the front desk to greet us. This doesn't always happen during off hours and it was really nice to be welcomed immediately instead of waiting around and ringing a bell. Sav was very friendly and professional, he even changed our room to one that suited us better for no extra charge and gave us a complimentary bottle of wine! We had accidentally booked a pet friendly room and he moved us into one that was smoke/pet free. The room was large, shower was great, and everything was clean. The bed was extremely comfortable and we both woke up well rested. It was a great value and experience, definitely recommend it to anyone needing to stay near the border. FYI if you are coming from the U.S make sure you have complete directions before crossing the border, our cell service stopped immediately and we had to ask around late at night to get directions.

  • Stayed January 2014, traveled as a couple
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Helpful?
1 Thank Jiro W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPeaceArch, Sales and Marketing Manager at Best Western Peace Arch Inn, responded to this review, February 3, 2014
Dear Jiro,

Thank you for hearing that you had an excellent stay at our hotel. Our hotel is centrally located to most of the attractions in and around White Rock and South Surrey. We are minutes away from the US/Canada border crossing which is very convenient to travelers looking for a place to stay before heading up north. Sav is very enthusiastic and always ready to extend his utmost courtesy to our guests. It means a lot to us that you enjoyed your stay at our hotel.
All the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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246 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
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English first
Nanoose Bay, Canada
Level 6 Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed January 24, 2014

We stayed at the hotel for the first time, handy place for starting a US trip as it only 10 minutes from the border. Bed was excellent and room was quite quiet. There was residue of some sort of lotion on the bedside table, what looked like ketchup on the bathroom light switch and a small dark stain on the bed's bottom sheet. The complimentary breakfast room is small and not a lot of choice. We would stay again but will ask to see room first. This may just be a one time glitch but we have come to expect certain levels of service and cleanliness from Best Western.

Room Tip: Best location for getting an early start for a US driving trip.
See more room tips
  • Stayed January 2014, traveled as a couple
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Helpful?
1 Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPeaceArch, Sales and Marketing Manager at Best Western Peace Arch Inn, responded to this review, January 27, 2014
Dear Edward,

Thank you for for your review. We are pleased to know that you like our bed and quietness of our room. Our complimentary continental breakfast has been expanded considerably with the addition of our fresh hot waffles, tarts, bagels to name a few last year and we are adding fresh hot pancake maker by next week. I have advised and made a copy of your review to our housekeeper so she can follow up. We hope you will give us another opportunity to serve you again in the near future. Thank you and all the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
1 review
Reviewed December 27, 2013

Sav at the Front Desk is welcoming and knowledgeable - always professional, yet warm enough that it feels like he's welcoming you home! Despite this property is some distance from my usual Surrey destinations, it is convenient for those wishing to head south, or needing a South Surrey location. I had family that previously stayed at this property (and were impressed with the customer service), so this was my first choice when looking for a place to stay during the Christmas period. The internet price when booking 2 nights was quite reasonable. On arrival, we were allowed to check in early, which was helpful to our overall plans. The pool, hot tub, sauna and changerooms were all clean, appropriately lit, and in working order. Well-stocked pool towels. Our room was clean and prepared. Heating system (there was snow on the ground when we were there) worked and heated room well. Usual bathroom amenities, with a card indicating further supplies available if we had forgotten anything. Free high-speed wifi worked perfectly throughout stay. The lap-desk was a thoughtful addition to room - would be something I would use and appreciate during business travel. Regarding the weather at this time of year - the parking lot had been plowed, and all the spots were clear of snow. The included breakfast was very nicely done: had something for everyone, had healthy options, was well-stocked. I recommend the multi-grain toast - to die for! So delicious! If you are familiar with the Best Western rating system, this property felt more like a Best Western Plus, rather than a basic. I would stay here again, for both business and holiday travel.

  • Stayed December 2013, traveled with family
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Review collected in partnership with Best Western

Helpful?
Thank Michele S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternPeaceArch, Sales and Marketing Manager at Best Western Peace Arch Inn, responded to this review, January 27, 2014
Dear Michelle,

Thank you for your excellent detailed review. I am happy to hear that you enjoyed your stay and had an outstanding experience with our hotel. Sav is highly motivated employee and just one of our many knowledgeable and dedicated employees ready to serve our guests. All the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Rock, Canada
1 review
Reviewed December 15, 2013

i was disappointed with the pool. the pictures were better than reality. It was in the basement with no windows and it was quite small. Everything else was fine but I went there specifically to swim with my daughter and there were lessons going on so we were contained to a portion of the pool.

  • Stayed December 2013, traveled with family
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Review collected in partnership with Best Western

Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 10, 2013 via mobile

I had to split up my family between two best western plus locations. Surrey and Peace Arch. Our experiences were so different. The peace arch location was awful. Terrible customer service, broken toilets, extremely unsafe feeling. Every Best western plus locks the entrance door at night and you need to buzz to enter. The Surrey location always manned their desk and opened the door in a matter of seconds. The peace arch location often took more than 20 minutes to open. Such an unsafe hassle.
Awful location. Makes me want to avoid all best westerns.

  • Stayed November 2013
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Helpful?
1 Thank bopily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Surrey hotels

Pickering, Canada
Level 5 Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 9, 2013

Stayed here late October/13 and found the location great for what we wanted.....stores and
restaurants close by...coffee and tea in the room for the morning, along with the Free
breakfast...eggs, waffles, and usual cold stuff took care of the morning munchies.
Nice large room, very clean, with two nice comfy queen sized beds.
Staff very friendly, and the whole deal reasonably priced.
Will stay there again when next in the area.

  • Stayed October 2013, traveled with family
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Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
British Columbia, Canada
Level 5 Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 6, 2013

Clean comfortable and quiet room although did find a paint brush in bathroom. Breakfast had good variety of breakfast items. Friendly,helpful desk staff. Hotel was easy to find located on king George Blvd in south Surrey and very handy to shopping.

  • Stayed October 2013, traveled on business
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Helpful?
Thank Sharron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Peace Arch Inn

Property: Best Western Peace Arch Inn
Address: 2293 King George Boulevard, Surrey, British Columbia V4A 5A4, Canada (Formerly Econo Lodge)
Phone Number:
Location: Canada > British Columbia > Surrey > South Surrey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 Hotels in Surrey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Peace Arch Inn 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Located in beautiful South Surrey/White Rock area. The perfect setting to enjoy all the amenities of this beautiful location. 42 Deluxe rooms all including complimentary continental breakfast, indoor swimming pool, hot tub, sauna, complimentary high speed internet and coin operated laundry. Within walking distance to restaurants, the newest shopping district in the area. 3km from the famous White Rock Beach and Pier, Crescent Beach and Morgan Creek Golf Course. ... more   less 
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Also Known As:
Best Western Peace Arch Hotel Surrey
Best Western Surrey
Surrey Best Western

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