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Pacific Inn Resort and Conference Centre
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Reviews (390)
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Reviewed July 24, 2013

Please believe me when I tell you to stay at any other hotel! Day 1 check in: got to room on 2nd floor, walked for 3 minutes to get to room. Not one other person in this wing of the hotel. Opened the door and almost threw up from the smell. only smell I can relate it to is death. Asked for another room. Got another room immediately. Got to 2nd room: same smell but not quite as bad. Room was disaster. Spider webs in all corners. Carpet soaking wet underneath AC unit. Told hotel everyday about the leaking; their response was "here, put towels down". Bathroom floor had mold and large piles of dirt and dust in every corner. vacuuming against baseboards had not been done in.....years! We received 1 washcloth every day and had to ask for more than 1 washcloth every day. Room and entire hotel smelled like hotel made piss poor effort at covering up years and years of cigarette smoke. Beds were worse than sleeping on cement. Pillows made of hard crunchy material. First night of sleeping, I laid down on bed, smelled something foul, grabbed pillow under my head and it smelled like V05 gel that my grandfather used to use to style his hair! 2 of 4 pillows on each bed clearly did not have pillow cases changed since last sucker got stuck in this crap hotel. When walking on the carpet in the room, underneath of feet would become sticky and dirty. I am not exaggerating! I swear on bible and to God, this hotel is hell! Do not be suckered by pictures on their website, etc. I have stayed at at least 20 hotels every summer since 2006. this is the worst of the worst. Plenty of hotels in Surrey and surrounding communities so travel well and stay clear of the Pink Puke Palace.

Room Tip: There is no tip to choose good room. Do not stay here!
  • Stayed: July 2013, traveled with family
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2  Thank Bern B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

After arriving at the hotel late and having our reservation lost. The manager RANDIP GILL was very gracious and upgraded our room to a suite. The suite was really nice it had two flat TV's, living area, kitchen and a huge bathroom with a huge Jacuzzi tub.

  • Stayed: June 2013, traveled as a couple
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Thank HAMKH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013 via mobile

Mostly clean hotel with character and charm. Very close to border crossing.

Apparently towels are in short supply- had to ask for room towels both days we stayed here (not in room upon checkin, and also not replaced by housekeeping on second day). Also none available in pool area. Strange.
a slightly less expensive option than other Vancouver area hotels, but 1) you are 40 drive from Vancouver and two 2) no breakfast included (add $12/person at mediocre hotel restaurant, & no kid menu)

Swimming area is the redeeming quality of this hotel. Next time traveling to Vancouver, will definitely look for something closer to town.

  • Stayed: June 2013
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Thank PDX-FamilyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

Attended a conference. Excellent service and very friendly staff. Bravo!

The hotel is dated, but when you walk in, you almost forget where you are. Everyone is so happy and the hotel is well maintained inside, clean and offers great value.

  • Stayed: June 2013, traveled on business
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Thank imnrn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

When planning a meeting, my first choice is the Pacific Inn because of the great staff. Each staff member goes out of their way to make your event go as smoothly as possible. From the guest room reservations, to the meeting room, to banquets and catering - you are met with a cheery voice and a positive attitude making you feel that no request is too difficult for them to manage. I would not hesitate in recommending the Pacific Inn for business meetings or as a family vacation.

  • Stayed: June 2013, traveled on business
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Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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