Upon checking in we had to wait while the front desk assistant finished her conversations with family and friends (who are a permanent feature of the reception area). During checking in we overheard a conversation with another assistant who was refusing to give her name to a customer on the phone who wished to complain, she then refused to put the customer through to the manager and hung up on the customer!
Once we reached our room we were very disappointed. The towels were dirty and smelled of bleach, the coffee maker and ice bucket were dirty, one of the bed side lamps did not work, the water appeared undrinkable from the tap. Our room was noisy all night with banging doors and people moving up and down the corridor. This included a group of teenagers who arrived at 1am and were extremely noisy, with no comment from the Check In staff who could undoubtedly hear all the disturbance.
Overall, the service and facilities certainly leave a lot to be desired.
Visit at your own risk!More
- Free Wifi
- Free Parking