Great cost performance. Front staff is very friendly and prompt. When I ask something, it was taken care of right away. The room was clean and comfortable. Free wifi and breakfast were great for this price range hotel. No restaurant within walking distance and I was told by my friend knew the area that I should have not go out at night. But no worries - the hotel provide some numbers to order food delivered. I order Chinese and it was great for the cheap price and plenty. I would return to this hotel if I have to go to Surrey again.
Thank you for taking the time to write a review of our hotel. I am happy to hear you had an excellent experience with us. We hope you will visit again!
I was a little nervous when I booked the hotel because it was the least expensive but I was thrilled and surprised when I arrived. The lobby is quaint, clean and has a nice ambiance with the fireplace and silence. You don't hear a peep in the hotel. It's very quiet, private and the rooms are clean and stocked. Crisp linens, cable TV, a desk, a fridge....all the items you expect and need. A Kuerig coffee in the morning topped off my relaxed visit. I will definitely be going back. Oh, did I mention the staff were friendly and accomodating? I think it is family run which is nice to support instead of big, corporate and impersonal.
Thank you for your review, it was a nice to meet you and please come back
I, being down in the area for school, had not even thought to reserve rooms at every location I would be staying(Its vancouver area, tonnes of hotels.. or so I thought). I had just gotten off my night shift(7am) and planned on driving to a hotel near the next location of my next shift in New Westminister(starting at 3:30pm same day). Driving to the New West area I had to pull over to nap; I was exhausted. When I finally got to the hotel I planned on staying at I was informed they were full. All the hotels were full. IT WAS A LONG WEEKEND. oops didn't notice that on the calendars. They sent me to another one thinking maybe a room was available. Still nothing; after calling around for me they found one, the Days Inn in Surrey. "They aren't as a high a class as our hotel though" the clerk warned me, "but if it were my daughter I would rather she goes there than her car". The car was my next option. After getting lost on the way over the bridge to Surrey I had a wee bit of trouble finding the place (maybe the sleep deprivation), it had to be accessed on the side of the hwy going towards the bridge to New West( this is the only issue I had with them). After getting some directions I finally arrived, it was beautiful! I waited patiently as the Desk clerk patiently dealt with the customer in front of me. This place was full. I told her I wanted to check in. She was a little shocked. It was 11:30 and people were still checking out let alone that they had rooms cleaned yet. I explained my situation and she listened kindly, told me to sit down and she would have a room for me as soon as possible. By 12pm I was in a nice room( high ceilings, soft bed.. overall much better shape of a building than that "higher class" hotel that helped me fined this place) and I was able to get a little sleep before my next shift! When I awoke I was excited to find that the room had its own kurig-type machine! It was a perfect shot of energy to start the next part of my day! Coming back after my shift it was much easier to find the hotel now that I knew where it was, even in the dark. I had to park in the overflow part next to a some large trucks but it was close enough and well lit enough that I didn't have to worry in the middle of the night of having who knows what happen. The night desk clerk was again very pleasant and made sure I needed nothing before I headed up to my room. One of the best sleeps of my life!!!! Finally rested I was able to enjoy my shower and fancy kurig drink. Checking out I was again greeted by smiling kind workers who offered to help me with my bags. I was off to my next destination.
TO SUM ALL THAT UP: good location, kind of hard to get to going from the one direction, nice new building, well cleaned(even when rushed), excellent staff: accommodating(even on a long weekend), friendly, helpful. Overall I was very happy!
First off I would like to thank you for staying with us through the years. Many of our business is from guests like you who have stayed on many occasions. We appreciate your patronage. Thank you for taking the time to write a review for us. We look forward to seeing you on your next visit