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“great place in Cloverdale” 4 of 5 bubbles
Review of Holiday Inn Hotel & Suites Surrey East - Cloverdale

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Holiday Inn Hotel & Suites Surrey East - Cloverdale
Ranked #3 of 18 Hotels in Surrey
Certificate of Excellence
Courtenay, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“great place in Cloverdale”
4 of 5 bubbles Reviewed September 19, 2012

Everything that I would expect from a fine hotel was here. I was welcomed warmly and found my room new, clean and comfortable. The room was quiet with no outside noise, just some other guests chatting in the hallway. Pool was down for repair but coupon for the sports centre was offered. Wifi worked fine. I will recommend to my employer to accommodate other workers here.
A fridge n the room would have been a welcome addition. There is lots to eat in the immediate vicinity, including a grocery within walking distance.

Room Tip: 4th floor was very quiet
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cdquigley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review, October 12, 2012
Thank you for your great comments. It's good to hear that you had a great stay with us. We would be very happy to have your associates stay with us.We look forward to your next stay and hope it will be a great one too.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    88
    68
    15
    7
    3
See reviews for
48
47
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51
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Vancouver, BC
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 30, 2012

A no frills full-service hotel. Clean comfortable and fresh. Friendly staff. Bed was a little soft, and the AC was a little too loud. Other than that a decent option if you are in the area.

There is an attached restaurant that is open all day.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank capt_vino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review, September 16, 2012
Dear Namit M,

Thank you for taking time out of your busy day to leave us a candid review. I appreciate the compliments on our clean hotel and friendly staff. I would like to offer a sincere apology. I apologize for any inconvenience you experienced due to the noise from the air conditioning unit. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
5 of 5 bubbles Reviewed July 25, 2012

Very nice and helpful staff! I was welcomed as soon as I walked into the lobby, and they were happy to answer my questions about the area. The room was comfortable, clean, and fairly spacious; I had a good night's sleep. The business centre is convenient and the free wifi is always a bonus (although at times it was hard to connect).
Would stay here again!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 2335463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review, October 12, 2012
Thank you very much for your wonderful comment. We are sorry to hear that you experienced some difficulty with the wifi, we recently upgraded our system. We hope when you come next you will enjoy all our amenities and have a comfortable stay.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
1 review
4 of 5 bubbles Reviewed July 25, 2012

We stayed for the B.C. summer games, good sized rooms for my entire family, lots of activities around, went to Dino town next door and overall great hotel helping staff. This hotel is very close to the US border and we went down south for great shopping too.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sartaj Bunny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review, September 7, 2012
Thank you very much for your fabulous review. It's great to hear that you and your family had a great stay with us and enjoyed the local area. We look forward to seeing you again soon.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 23, 2012

Can't really fault it, decent restaurant, good location (if you need to be in that area), right by Hwy 15 and just north of Hwy 10. I think I had the largest room in the hotel, big bathroom, they also have Shaw TV with a proper digital box (only basic cable though). Right by loads of shops and gas stations, etc. Staff were really good. And - reasonably priced, which is saying something for BC. Lots of bus drivers seem to like staying here, which can cause some traffic noise in the parking lot, so I would recommend a room higher up. Also there were no vending machines, but I didn't really care. As with all hotels that have separate AC units in the rooms, they were a bit noisy but I thought these ones were better than average, I could sleep with the AC on.

Room Tip: High floor, in the corner.
See more room tips
  • Stayed July 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CS6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review, September 7, 2012
Thank you for your valuable feedback. It's nice to hear that you enjoyed your stay with us. We regret the inconvenience caused by the buses in the parking lot. We were the host hotel for the games and had the bus drivers stay with us, although they were not authorized to park here but some drivers still did. We do have vending machines, both drink & food on the main floor, hopefully you'll be able to make use of them when you next stay with us. We appreciate the feedback and look forward for your next stay.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Qualicum Beach
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 20, 2012 via mobile

We stayed for 2 nights and found the staff very professional and quick to check us in. Our room was a handicap suite and because we travelled with 2 children it was perfect. Very clean and very quiet with air conditioner in bedroom as well as livingroom. Although the pool is quite small it is well maintained and clean. The only flaw is the restaurant. You have to go through the very dark bar to get to a very dark dining room. Prices are high for the quality if the food, it is typical holiday inn fare. In the evening their was only one person looking after the bar and restaurant we felt a little deserted. Overall for a mid budget hotel it is well worth it. Would stay again.

Stayed July 2012, traveled with family
Helpful?
Thank Sheila A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jas C, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review, September 7, 2012
Your wonderful comments are greatly appreciated and we are glad that you enjoyed your stay. We strive to provide the best possible stay experience for our guest and it always helps to get such positive feedback. I'm sorry to hear your restaurant experience wasn't the same. Unfortunately, the restaurant is an independently owned and operated facility and the hotel operations have no control over it, but we will definitely pass on your comments to the restaurant management and hopefully your feedback will help them review the mentioned issues. Once again, thank you for your feedback and we look forward to having you stay with us soon.
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Mexico City, Mexico
1 review
4 of 5 bubbles Reviewed June 21, 2012

I got my hockey team here, very close to the field hockey grounds in surrey, the staff was very affectionate and took over our arrivals and stay in a very professional manner, we had kids coming from many different flights and these guys were great ... i will recommend this hotel for all sports events, close by to malls pharmacy and coffee shops ....

Stayed June 2012, traveled with friends
Helpful?
Thank Eduardo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Hotel & Suites Surrey East - Cloverdale, responded to this review, July 4, 2012
Thank you for your wonderful comments; we appreciate your time to provide such great feedback. We strive to provide the best possible experience for all of our guests and enjoy working with sports teams to ensure that they are enjoying their stays with us and focus on performing their best on the field or in the rink. We are fortunate to be centrally located near so many major sports venues and we work closely with the local sports associations to provide the best accommodation for visiting teams. We are lucky to be proximity to all major highways, shopping centers, sports venues and other amenities. We are happy to hear that our hotel and location proved to be such a perfect fit for your team. We hope all the best to your team and have outstanding shows at the tournaments. Thank you and your team again for staying at Holiday Inn & Suites Surrey East Cloverdale. We hope to see you and the team soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Surrey East - Cloverdale

Property: Holiday Inn Hotel & Suites Surrey East - Cloverdale
Address: 17530 64th Ave, Surrey, British Columbia V3S 1Y9, Canada
Phone Number:
Location: Canada > British Columbia > Surrey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 18 Hotels in Surrey
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Surrey East - Cloverdale 3*
Number of rooms: 76
Official Description (provided by the hotel):
This new Holiday Inn & Suites located on the border of Surrey, White Rock & Langley, features a heated indoor pool and spacious guest rooms with tea and coffee making facilities. The Surrey Museum, Fraser Downs Racetrack & Casino and Cloverdale Fairgrounds are all within 2 km.Free Wi-Fi, Free parking and a 32-inch flat-screen TV with large selection of HDTV channels are provided in every room at Holiday Inn & Suites Surrey East – Cloverdale. A lounge chair and a work desk are also provided.Rockwell’s Bar & Grill, located on the ground floor, serves breakfast, lunch and dinner. Guests can also enjoy a drink in the lounge. Room service is available.Both a fitness centre and a business centre are available complimentary for guest use. Holiday Inn & Suites Surrey East - Cloverdale also offers on-site guest laundry, vending machines and ice machines.Cloverdale Athletic Park, Cloverdale Baseball Park, Cloverdale Curling Rink & Cloverdale Rec Centre are all located within 1 km of the hotel. Northview Golf & Country Club and 5 more golf courses are within 5km of the hotel and Vancouver International Airport & Abbotsford International Airport are located 40km from the hotel. A shopping centre featuring multiple restaurants and stores is located across the street and we are in close proximity to all major Hwys (1, 10, 15, 99, 91) BC Ferries and USA Border Crossings ... more   less 
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