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“Terrible service”

Gilli's Truck Stop & Restaurant
Cuisines: Canadian
Restaurant details
Reviewed January 11, 2014 via mobile

We were 5 people in a group when we visited the restaurant. The staff were pissed off and rude at the fact that we had more people coming. The staff were grumpy and rude all evening. They took a long time to bring us our food and bills. The portions were tiny for the amount we spent. Overall, I would never recommend going to this restaurant. If the staff are as miserable as they look they should find a new job that they enjoy. And for the record, when you work in a restaurant, its about customer service and pleasing the customers.

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1  Thank josh76578899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 - 104 of 125 reviews

Reviewed November 21, 2013

Late night and needed a bite to eat. Checked into the hotel and did not want to drive so I went to Gilli's. Food was good I would say above average but not very good. Service was very good however and large portions. I would stop here again.

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Thank leafssfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2013

The decor and menu is transport trucking oriented. That is fine. The restaurant was clean and the 2 waitresses were friendly. However, the food was just okay. It wasn't very hot and many items came in packages. Our drink came in a can, our salad dressing in packets, etc. I know it was a truck stop and not fine dining but we were hoping for a little better in food quality. Unfortunately, if we were in the area again we would not return. It was the busiest place we saw which is what drew us in but we were sadly disappointed.

Thank Lisa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

I lived in the area when Gilli's first opened and they were famous for serving large portions of piping hot food for a good price. However, on our last visit, the food was mediocre and not very hot and neither were the prices. If you have never been there, it is an interesting stop for the specially designed "trucker" decor which is fun to look at, but the food and prices are average.

1  Thank Shari L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

Stopped her as weary travellers after an 8 hour drive. Noticed the parking lot was packed, so figured it must serve good food. That is an understatement - food is terrific. Well prepared, generous portions, and the service very, very polite and efficient. Highly recommend.

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1  Thank TavelCOuple_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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