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“Good location, poor service”

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Kuiburi Hotel & Resort
Christchurch, New Zealand
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Good location, poor service”
Reviewed May 19, 2013

Stayed 4 nights, location is quite and nice if that is what you are after, also pool is good, gym very limited, wifi only in lobby and many insect bites surfing the net. Bedroom sheets were very dirty obviously not changed from previous customer, I wasn't happy.

Also buffet on weekend or when they have tour group otherwise limited to 2 options for the rest of the week. service needs to be worked on, and price of food I felt was probably 20% too high but still cheap by western standards.

Also English was very limited, this is primarily a thai hotel.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Khun_Julian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manoon Y, General Manager at Kuiburi Hotel & Resort, responded to this review, September 9, 2013
Dear GokiwiNZ
Greeting from Kuiburi Hotel & Resort/Prachuapkhirikhan/Thailand. Hope you are doing well in New Zealand at presently. Please allow me to introduce myself. I'm Manoon Yuthanawa, General Manager in Kuiburi Hotel & Resort and beginning to start work here since last month. Please also accept my sincere apologize for the weak point in the last visit. I hope you will give me a chance to developing and do our best to improve for all area as tranquilly resort. Thank you very much for sharing in your opinion and your comment will made us developing soon. Anyhow, Me and my team hear from you to welcome you back to Thailand and stay with us again at Kuiburi Hotel & Resort in the near future.

Best regards,
Manoon Yuthanawa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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46 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
209 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 934 helpful votes
Reviewed May 13, 2013

The resort is located south of Hua Hin and after Pranburi if you are traveling from Bangkok. As the resort is located off the main trunk road and we had arrived at night, we thought we had lost our way along the unlit road until we saw the hotel sign. Earlier, the reception staff had called if we were coming.

As the photos show, the tranquility of resort grounds, the long stretches of quiet beaches and the sea with a clear horizon made up for the long drive.

After our late night arrival, we had supper of fish porridge in the beachfront restaurant to the peaceful sounds of waves lapping on the shoreline. Looking out towards the sea, it was darkness save for the shimmering waters where it caught the reflection of the moon or the green lights on fishing boats out at sea. In the restaurant, mosquitoes were feasting on us as we hurriedly finished our supper. So, do bring along your insect repellent.

The next morning, instead of the darkness of the previous night, it was a wide expanse of beachfront from the resort to the waterline. On both sides, the beach stretched into the distance. And the beach was empty! No fishing boats. No fishing nets. No deck chairs. No makeshift tents. No vendors. No washed up debris. Unlike any beach in Hua Hin, Pattaya or Samui. It was just the beach and us. But what really impressed us was the clean, soft and powdery sand on the beach.

A large swimming pool looks out to the beach. Spread around the pool are the sea villas. Further away from the beach are the garden villas, each with similar size and amenities as the sea villa but minus the sea view. Standard hotel rooms are available in low-rise buildings. Meeting facilities, a karaoke room and a spa are available.

What the resort lacks in terms of international class facilities, amenities, services and cuisines, it makes up with the tranquility of resort grounds, beautiful and unspoiled beach, absence of distractions and "noise", and the abundance of space to unwind and quietly enjoy nature. That's priceless and warrants a 4-star rating.

Room Tip: Ambience of garden and sea villas will enhance your resort stay.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank JeffLeong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manoon Y, General Manager at Kuiburi Hotel & Resort, responded to this review, September 9, 2013
Dear JeffLeong
Greeting from Kuiburi Hotel & Resort/Prachuapkhirikhan. I am would like to take this opportunity to Thank you and introduce myself. I'm Manoon Yuthanawa, General Manager in Kuiburi Hotel & Resort since last month. Thanks again for your kind word and positive commend on this. Me and my team still more to learning and developing in our service area. I promptly to improve with our tranguilly resort and relaxing beach for you and our guest for the next coming season. However, Me and my team waiting you come back to Kuiburi Hotel & Resort in the near future. Welcome sir,

Best regards,
Manoon Yuthanawa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia
Level Contributor
98 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed April 14, 2013

We stayed here for three nights as we were planning to go to the national parks nearby, so the location was good. The pool was very large and overlooked the beach. The staff were polite, but not very helpful as they didn't speak any English. The hotel is very geared for tourists from Bangkok.
There are not very many places to eat in the area so we ate a few meals at the hotel and the food was mediocre. The (included) breakfasts were terrible and we didn't even both with it on our last morning. The overall management seemed to not care very much...

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank trelane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manoon Y, General Manager at Kuiburi Hotel & Resort, responded to this review, September 9, 2013
Dear Trelane
Warm greeting from Kuiburi City/Thailand.
I would like to take this opportunity to introduce myself. I'm Manoon Yuthanwa,General Manager in Kuiburi Hotel & Resort since last month. I am very respect to your comment and promptly to developing in our service area and provide our best for the next visit to you. Nowaday, Kuiburi city have to be developing in this area and also the publication was improving. Anyhow please give me a chance to developing in team and welcome you back to Kuiburi Hotel & Resort again.

Best regards,
Manoon Yuthanawa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 3, 2013

I stayed here during New Year holiday. The hotel is quite far from Hua Hin town (1 hour drive). It is located on a nice and quiet beach which there are only 2 hotels on the beach. The deluxe room is spacious and clean. In the morning of the new year, the hotel provides a food pack to the guest to offer to the monk on the beach which was nice.

Overall, it's a different experience, away from the usual crowded Hua Hin town.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DarlingMayMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manoon Y, General Manager at Kuiburi Hotel & Resort, responded to this review, September 9, 2013
Dear DarlingMayMay
Greeting from Kuiburi Hotel & Resort/Prachuapkhirikhan. Thank you very much for kind word and share your opinion during you stay in Kuiburi. Your commend will be encouragement to our team for developing in our service. Me and my team looking forward to welcome you back to Kuiburi Hotel & Resort in the near future.

Best regards,
Manoon Yuthanawa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kuiburi Hotel & Resort

Property: Kuiburi Hotel & Resort
Address: 18/3 Moo 5 | Bonok, Prachuap Khiri Khan 77210, Thailand
Location: Thailand > Prachuap Khiri Khan Province > Prachuap Khiri Khan
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #9 of 17 Hotels in Prachuap Khiri Khan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kuiburi Hotel & Resort 3*
Number of rooms: 90
Official Description (provided by the hotel):
Escape from your busy lifestyle, Escape into a world of pure delight. Just make your world is easy and refresh yourself with the nature, with us. Enjoy with a spectacular sunrise , sea breeze...laying down on the beach with your beloved ones...LOCATION : Kuiburi Hotel Resort is located on Kuiburi Boonok beach, just 40 minutes from Hua Hin beach.ACCOMMODATIOM : Kuiburi Hotel & Resort provides 89 unique(identity) rooms and Villas.Guest can choose to stay in Standard, Deluxe or in Villa with balconies and king-size beds.FACILITIES/SERVICE : The resort's main pool extends 20 metres in length. The beachfront pool offers beautiful views of sea. There is surrounding with nature and beautiful view of the sea. There is also a children's pool for the little ones to play in playground. Fitness room, snooker, cycle and sport activities. SALATHAI is the highlight of the resort with Thai Traditional massage enclose the sea.DINNING: Kuiburi Restaurant is beachfront dinning venue specialising in Thai, Chinese and Western cuisine ,offering dishes such as BBQ seafood.MEETING&EVENT : There've the meeting room and private function room available for hire to used for the variety events. ... more   less 
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