We were in a one bedroom cottage. There was a nice view of the lake. Be warned though, even though we tipped the housekeeper a large amount she was extremely rude to our entire family. She told us our room was a mess with bits of chips all over the floor. Paying $200 per night, and myself cleaning up the kitchen, countertops, sweeping the floor myself. I would have to strongly disagree. Generally, if there is extra cleaning required the hotel has a policy where there is an extra cleaning charge for whatever reason, this issue the hotel feels it has comes out in the negative attitude of the staff. Part of the problem here is that the hotel does not leave a proper amount of garbage bags in the room, when you provide service to a room only every second day, this does not help either! We were the guests and should not be expected to clean for the hotel. We left a sentimental item behind outside to dry and the staff moved them without mentioning anything to us. Because they were moved we forgot them. I called the next day as I knew exactly where they were left. I was told they had a lost and found, however upon taking the 40km round trip back up, the housekeeper advised me she threw them out! Upon speaking with many people and trying to get a return call, I never did and the attitude that came across to me was they did not care. So, be warned, leave nothing behind, and leave your room really clean upon departure! The feeling I have left with is that many of the staff are unhappy doing what they are doing, very unfortunate as they are in the hospitality industry and have a beautiful location. Unfortunately, even though there was a more suitable cabin for our family, I was told it was unavailable, not because it was rented, just because it was not cleaned!
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- Also Known As:
- Alpine Meadows Hotel Clearwater