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“Family Weekend Getaway”

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Fairmont Hot Springs Resort
Calgary, Alberta
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Family Weekend Getaway”
4 of 5 bubbles Reviewed February 20, 2012

We came to Fairmont to go skiing and dip in the Hot Springs. The experience was good and we definitely liked the quality of the hotel rooms. We asked for an early check in and were obliged immediately. The rooms were in good shape and very clean. We enjoyed the public pool and the hotels own pool. They always had a supply of towels in the room for the hot Springs and 2 really nice robes.We were impressed with the food services as well and the whole hotel was well up kept. The only negative thing we had encountered was the hours for the gift shops and stores. Very nice selection of Knick Knacks at the Market.

  • Stayed January 2012, traveled with family
    • Value
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Helpful?
2 Thank oilace1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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515 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
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English first
Calgary
Level Contributor
6 reviews
5 hotel reviews
5 of 5 bubbles Reviewed February 20, 2012

Stayed one night on a weekend in January. We arrived well before check-in time and asked if there was a room available so we could get ready for a wedding later in the afternoon. They said no that there weren't any available so we arranged to change in a friend's room. Before we had retrieved our bags, they informed us that they had called housekeeping and that a room would be available in about 10 minutes. Fantastic service by the front-desk and housekeeping staff! Room was pretty standard but clean and comfortable. No complaints. The pools and restaurants were great. Would stay here again.

  • Stayed January 2012, traveled with family
    • Value
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Helpful?
Thank Gerry V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed February 20, 2012

We spent 3 nights at the Fairmont Hot Springs Resort. We had a Loft Room with a Kitchenette. I highly recommend this room as it gives you a little extra space. We ate at the restaurant one night and it was quite good. The ski hill is small but fun for all of us(1/2 day). The best part for our 2 kids, aged 12 and 15, was the unlimited access to the Natural Hot Pools. It is a short walk from the hotel but worth it after a day of skiing at Kimberley Alpine Resort! It appears that the hotel hasn't been updated much since I stayed there 30 years ago but it is clean and well maintained. I recommend this resort.

  • Stayed February 2012
    • Value
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Helpful?
1 Thank JeffWaltersinCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranbrook, Canada
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed February 10, 2012

Visited the resort for a weekend with my 2 kids and husband. On arrival, they informed me that the room that I had booked was not unavailable due to a computer error. (the room did not exist to be precise). They somewhat apologized but did not seem to care that I had to spend the weekend in a room twice as small as I had booked. Everyone was uncaring and abrupt. Wish there was a better option for lodging at the hot springs!

  • Stayed February 2012, traveled with family
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Helpful?
3 Thank marieclaude f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FHSR, Director of Sales at Fairmont Hot Springs Resort, responded to this review, February 13, 2012
Thanks indeed for taking the time to post your review. Over the years we've welcomed thousands of guests from Cranbrook - some come for an afternoon dip in the hot springs, others stay to get away from the everyday. Naturally, we’re very concerned to learn about the difficulties you had with your reservation and check-in. Rest assured that our team takes great pride in providing genuine, friendly service – if you’ve experienced something different we’ll work hard to make it right. I’d sincerely appreciate the opportunity to find out more about your stay. If you'd like to talk, please don't hesitate to call me on 1.800.663.4979.
Best regards,
Marke - Fairmont Hot Springs Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Fairmont Hot Springs hotels

Coffs Harbour, Australia
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed January 8, 2012

We stayed here in a loft room for a night en route to banff. the scenery on the journey to the hotel would be great from both directions and it is in a great location. The rooms had very comfortable beds and it was very clean. The hotel provided ample towels and soft white bathrobes and it is not uncommon to see guests strolling down the corridors in the robes. The guest hot springs pool was absolutely wonderful, and not crowded., and very relaxing after a drive. everyone was very friendly . We ate at the bar lounge and all ordered different meals which were very good and not over priced. A good experience and plenty to do for a longer stay with skiing hill, and plenty more in summer.

Room Tip: we had a loft room on level 6 towards the end of the block overlooking the pools and mountain altho...
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Snowflakeseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
295 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 824 helpful votes
4 of 5 bubbles Reviewed January 3, 2012

My partner and I usually holiday in the Banff area every May and have stayed at this resort a couple times. We come to The Rockies for skiing, golf and hot springs. We absolutely love the hot springs, especially at night (I've included a few blurry pictures!) In May 2011, we joined family members and once again, had a perfect room and appreciated the beautiful property. We enjoyed hiking up to the top of the little ski hill. The view was wonderful! Unfortunately our evening meal was a complete disaster. Everything that could have gone wrong did and there was an evident lack of staff. We will probably return but will definitely dine elsewhere. Normally I wouldn't include this detail in a review but our stay was very short and a good meal is a huge part of our holiday experience.

  • Stayed May 2011, traveled with family
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Helpful?
3 Thank lb64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathmore, Canada
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 29, 2011

We have stayed at the Fairmont Hot Springs Resort many times over the years both in the RV Park and in the Lodge. Our experiences have always been "Epic" or "Awesomeness" to quote two of our children who have grown up coming here. The resort is relaxed, family friendly and offers many options as to what to do and where to eat and stay depending on your situation. We come here to relax and get away from it all and it deserves an A+ in our books for that reason! Highly recommended!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
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Helpful?
Thank CSteeves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Hot Springs Resort

Property: Fairmont Hot Springs Resort
Address: 5225 Fairmont Resort Rd, Fairmont Hot Springs, British Columbia V0B 1L0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Fairmont Hot Springs
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Spa Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Fairmont Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fairmont Hot Springs Resort 3*
Number of rooms: 140
Also Known As:
Fairmont Hot Springs Hotel Fairmont Hot Springs

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