We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent service and a great price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Spencer on Byron Hotel
Ranked #1 of 7 Hotels in Takapuna
Auckland Region, New Zealand
1 review
“Excellent service and a great price”
Reviewed November 16, 2013

We stayed two nights and had an amazing, relaxing time. The service was great and nothing was a problem. The price was really affordable and breakfast was thrown in as an extra. Close to excellent restaurants, movies, markets and the beach. We can't wait to come back when we get the chance! We have 5 small children so probably won't be any time soon!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leifbeau1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

768 reviews from our community

Traveler rating
    278
    307
    121
    41
    21
See reviews for
128
260
50
225
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Any
English first
Ashburton, New Zealand
Level 6 Contributor
129 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 14, 2013

Lovely hotel foyer, bar and restaurant, however the rooms do not reflect the standard that is seen on entry and when dining. Lovely views from higher level floors. Housekeeping left a lot to be desired for a 4 star hotel; bed not made properly, toiletries not restocked, breakfast room order form not left in the room!! Internet connection is just too expensive! Restaurant food was very good.

Room Tip: Request a room at a high level (above 10) facing the Auckland harbor.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David2111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Level 4 Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 12, 2013

I travel a lot and i found the Spencer staff excellent and helpful and the views spectacular - especially from the 17th floor - whilst out of the CBD - its 10 minutes by bus (around the corner) I stayed there for 5 weeks and could not fault the staff.

Room Tip: if you are there for a while - choose a weekly or monthly internet - its cheaper !
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuxTraveller123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review, December 2, 2013
Hello Tim and thank you for staying with us for so long! I am so delighted to hear you praise our staff and that you enjoyed the environment, we are very lucky being located in Takapuna close to the lake and the beach! I do hope to see you back here again sometime. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cooroy, Australia
1 review
Reviewed November 8, 2013

Centrally location on the North Shore. Friendly service. Great views from upper floors of the coast and the Auckland harbour. Good food at the restaurant. Handy off street parking. Lots of nice cafes and restaurants locally. All good so far; but wait. The internet connection for three nights stay was $50 - on top of the room price!!! This is highway robbery when all other hotels that I've stayed in lately have dropped this charge. When I did a review to the hotel, they changed what I had written and published the altered review on their web site. Grrrr.....

Room Tip: Upper floors are quiet at night. Watch out not to bump into an All Black in the lobby or lifts (prio...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raypratt1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerikeri
1 review
Reviewed November 1, 2013

I took a group, Clarks Escapades, to the Spencer on Byron. What a wonderful experience it was.
The hotel Manager Terry Holt was incredibly efficient and helpful from the moment I booked. As you can imagine bringing a group of 25 people had to have lots of organising and every question I had, Terry responded immediately. When our coach arrived the reception staff were very friendly, they had everything organised for our stay. Terry came to greet me and showed me around the hotel, which as an event organiser was wonderful. He explained where we were having dinner and breakfast and even added a surprise, we would be dining with the All Blacks!.
In the restaurant area there was a grand piano and the restaurant manageress had arranged for the pianist to play Happy Birthday to one of our guests who was 92. We also had a couple who were celebrating their wedding anniversary, again they were asked if they had a favourite song the pianist could play. It was a very special evening and a spontaneous one with the staff making sure our every needs were attended to. The Food was excellent too. Rooms were to a high standard, very clean and our trip was a complete success.

Room Tip: It's in a quiet location which is not far from the centre of Takapuna. I think if you request th...
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Escapades2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review, November 5, 2013
I have just read your review and am absolutely delighted that your group enjoyed their stay with us so much. We all look forward to welcoming you back on your next group visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Timaru, Canterbury, New Zealand
Level 4 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 26, 2013

We stayed only one night at the end of our holiday & were very impressed with the staff & facilities. Although perhaps just slightly tired in places, the apartment was clean, spacious & light + we had our own balcony with amazing views. The swimming pool spa & gym were great, we only wish we stayed longer & had more time to enjoy them! A short walk to the shops & beach + plenty of food options. Fantastic to have our own kitchen giving us the option to cook if we wanted to (although do be warned the cooking equipment in the kitchen is limited - but still enough to prepare basic meals which is all we needed). Large comfy bed & black out curtains meant we got a great sleep. it is so good to find a hotel that offers the facilities we want within our budget! On a value for money scale this hotel is A1. We will definitely be keen to return on our next trip to Auckland!! :o)

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review, October 29, 2013
Hello Michelle,

I enjoyed reading your review and was delighted to know that you experienced great value. We aim to please all our guests and whilst we don't always get it perfect, we certainly try too!

I have taken your points on board about the kitchen equipment and I am looking into this.

We would love to have had you stay longer and would welcome you back anytime.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Otorohanga, New Zealand
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2013

I stayed here because I was attending a training course being held in the hotel. It's very convenient and easy to find and the views from the rooms are amazing. The reception staff were very welcoming and helpful. The studio room I had was very clean and comfortable, however for the price I would not expect to have to pay almost $20 per day for internet access. Also filter coffee was part of the minibar items at $4 per packet and $3 for a cookie?! At cheaper accommodation that I've stayed at in New Zealand these things are often free.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wensnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Takapuna
0.5 mi away
Emerald Inn
Emerald Inn
#3 of 7 in Takapuna
121 reviews
1.8 mi away
VR Takapuna
VR Takapuna
#1 of 1 in Bayswater
607 reviews
1.2 mi away
Poenamo Hotel
Poenamo Hotel
#4 of 7 in Takapuna
117 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
Sofitel Auckland Viaduct Harbour
4.4 mi away
Grand Millennium Auckland
4.7 mi away
The Langham, Auckland
The Langham, Auckland
#6 of 67 in Auckland
4,303 reviews
Show Prices
Show Prices
Show Prices

Been to The Spencer on Byron Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Spencer on Byron Hotel

Property: The Spencer on Byron Hotel
Address: 9 - 17 Byron Avenue, Takapuna 0622, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Takapuna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 Hotels in Takapuna
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Spencer on Byron Hotel 4.5*
Number of rooms: 248
Official Description (provided by the hotel):
The Spencer on Byron Hotel is located just 500m from Takapuna Beach with fantastic views of the city, Hauraki Gulf, Lake Pupuke and Takapuna. This Auckland hotel is the first business class accommodation provider on Auckland's North Shore and spectacular panorama of Auckland CBD to the south, Rangitoto Island to the east, and Lake Pupuke to the north. With Studio or One Bedroom Suites available including disabled access rooms, plus a swimming pool, spa pool, tennis courts, gym, restaurant and bar, The Spencer on Byron Hotel has something for everyone. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Priceline, Travelocity, TripOnline SA, Cancelon, Hotwire, Agoda and HotelQuickly so you can book your The Spencer on Byron Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Spencer On Byron Hotel
Spencer On Byron Auckland
The Spencer On Byron Hotel Takapuna, Auckland, North Island

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing