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“Residence inn worth the visit”

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Residence Inn by Marriott Gravenhurst Muskoka Wharf
Ranked #1 of 8 Hotels in Gravenhurst
Certificate of Excellence
Reviewed July 16, 2014

Wonderful clean accommodation. Complete in unit kitchen facilities, breakfast complimentary,patio and BBQ available for guests. Fabulous view from balcony!furnishings are tasteful and in excellent condition

Room Tip: Rooms overlooking the wharf are best view
  • Stayed: June 2014, traveled with family
    • Value
    • Rooms
    • Service
1  Thank bracebridgegranny66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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349 - 355 of 638 reviews

Reviewed July 14, 2014

We arrived at 4:30 for our check in and was given room 526 DO NOT ACCEPT ANY EVEN NUMBERED ROOM ABOVE 20 (520 522 524 526 528 and all lower corresponding room numbers) This view, for which we paid EXTRA faces the dock BUT also overlooks 6 massive air conditioners THAT NEVER TURN OFF in the Muskoka boat house. IMPOSSIBLE to sleep of enjoy a balcony. The room need a refreshing (the furniture is starting to wear. The staff? good. The free breakfast? acceptable, although a fruit bowl would be nice. They liked my little dog, but 100.00 is a charge that has steadily grown over the past 5 years. Yes I said five years. We are terrific repeat customers who MAY come back only because the location is pet friendly. The arrow in the heart? When a walkup couple came up and got a similar room for LESS than we paid three weeks ago. WHAT HAPPENED HERE?

  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
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4  Thank bjbirdie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shan_wickremasinghe, General Manager at Residence Inn by Marriott Gravenhurst Muskoka Wharf, responded to this reviewResponded July 18, 2014

Dear guest,

Thank you for your review- We appreciate your business.

Thank you for bringing the air condition noise matter to our attention. I have brought this concern with Muskoka Boat and Heritage Centre, and they are in the process of looking into this. However, this is the first time someone has mentioned about noise from the rooms you indicated. All reservations at the Residence Inn Muskoka Wharf receive our complimentary full hot breakfast buffet, featuring egg and meat options, fruits, grains, cereal and yogurt as well as coffee, tea, juice, and make your own Belgian waffles. Coffee and tea are available 24 hours. Residence Inn by Marriott brand is a pet friendly property. The $100.00 per stay pet fee was established at this hotel in 2009 and we have not increased this for the past five years. This fee is used to sanitize and shampoo the carpets after the pet leaves the room.

I'm happy to research and contact you directly with regards to the rate received by a walk-in couple you have mentioned. Residence Inn Muskoka Wharf has established corporate rates, CAA/AAA, Marriott senior rates and rates for long term stays, based on availability. Please feel free to call me directly if you wish to discuss this further.


Thank you so much for staying with us and we hope to see you soon!

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014 via mobile

We stayed five days in a king studio with a lovely view of the lake (ask for floor 4 or 5 in the rear). The room was hugh and had a full kitchen and sitting area. Very good room appointments and furnishings. Average breakfast. Average amenities (guests have to request body lotion from the front desk). Very friendly staff. Very good housekeeping. Indoor only pool adequate for three or four. Signs in pool require showering with soap and warm water, but only a pool-side shower head with only cold water and no soap. Room prices were much lower on booking.com than on marriott or hotel sites.

  • Stayed: July 2014
    • Value
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    • Rooms
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2  Thank aaron l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2014

Stayed at this hotel recently and had a great time. It was amazing experience to witness sunset from the balcony of our room overlooking the lake. The breakfast quality and variety was very good as well besides great service. Hope to return here soon.

  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank Ken G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2014

Me and my family stayed one night in Residence Inn By Marriott Gravenhurst a while ago. I found this place clean and very accommodating. The staff very friendly and helpful. We got a suite in the top floor with very nice view of the lake Muskoka. Breakfast was fine, I have no complains.
This is a wonderful place to stay and enjoy the beauty of that area.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
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2  Thank fpk39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shan_wickremasinghe, General Manager at Residence Inn by Marriott Gravenhurst Muskoka Wharf, responded to this reviewResponded July 12, 2014

Dear Guest,

Thank you for taking the time to complete a review. We are delighted that your stay with the Residence Inn Gravenhurst Muskoka Wharf was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

Spent two at this Hotel, can't say enough about it. From the front desk staff, housekeeping to the cooks and servers great experience. The complimentary breakfast was very good, great selection(cereal to sausages and eggs etc.) We were there for the Gravenhurst Car Show so it was the perfect location.
The room itself was great, it was a suite, very clean and so convenient. Impressed again !

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2014

Love this hotel. Conveniently situated on The Wharf in Gravenhurst overlooking Lake Muskoka. The staff are incredible friendly and very sharp! My wife sand I frequent this location and are always impressed that the staff remember us and warmly greet us when we are there. Always a great breakfast buffet and the ever-present, warm and smiling Ann always greets us like we're family. It's impressive to see the General Manager, Shan, helping out with the breakfast buffet and making the guests feel welcome. This place is a "10" Looking forward to our return in the Fall.

Room Tip: Rooms ending with "01", "02", "29" and "30" are great 1-bedr...
  • Stayed: June 2014, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Gravenhurst Muskoka Wharf

Address: 285 Steamship Bay Rd, Gravenhurst, Ontario P1P 1Z9, Canada
Phone Number:
Location: Canada > Ontario > Muskoka District > Gravenhurst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Gravenhurst
Price Range: $118 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn by Marriott Gravenhurst Muskoka Wharf 3*
Number of rooms: 106
Official Description (provided by the hotel):
Residence Inn by Marriott Gravenhurst Muskoka Wharf is the newest of Muskoka hotels and is situated on the shores of beautiful Lake Muskoka. Our Gravenhurst hotel's location is perfect for business and leisure travel, offering proximity to Muskoka's most iconic destinations and attractions. When you stay at Residence Inn by Marriott Gravenhurst Muskoka, you have Lake Muskoka's sea adventures, Muskoka shopping and dining, and beautiful Muskoka Wharf at your availability. You also have easy access to nearby Muskoka Boat & Heritage Center, Hardy Lake's hiking trails, Santa's Village, Muskoka Bay Club golfing, and more. Our all-suite hotel in Muskoka provides complimentary breakfast, high-speed Internet access, and pet-friendly accommodations. ... more   less 
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Also Known As:
Residence Inn Gravenhurst Muskoka Wharf Hotel Gravenhurst
Residence Inn By Marriott Gravenhurst Muskoka Wharf Muskoka District

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