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All reviews waffles continental breakfast hot tub comfortable stay across the street staff was very friendly family gathering waffle maker rooms are clean microwave vancouver hospital convenience canada highway
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Reviewed March 29, 2019

Drove down from Kelowna for family gathering, stayed the weekend at Best Western in Maple Ridge. It was Ok but not great-for the price we paid I thought it would be much nicer especially the breakfast-pretty bad. Eggs made by microwave/not sure if they were even meat sausages, 1 or 2 bananas for the whole hotel,coffee was aweful. prob best was make your own toast or waffle. Check in was good-average. Room was good. 2 queens on 2nd floor and doubles on main/first floor. rooms are awful on first floor. better on second. fairly central to everything . limited parking spots if hotel full. Only thing that really noticable for a hotel was the morning cleaning staff totally ignore you not 1 said good morning...you would never find that in other countries or hotels in general. Manager....you might want to address this-it does make a difference for people writing reviews!!!

Room tip: Queen Beds 2nd floor
Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank TravelTrio101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2019

Its a run down hotel they rebranded hoping to make look pretty. We always stay at a best western becuase they are always a nice hotel. This was denfinatly not a not nice one. The room was super tiny, beds were old just looking at them. Go to have a shower and there is 2 of the smallest towels I have ever seen and the tub wont drain. Go to check out the next morning and I got "oh sorry about that I'll make sure it's in the maintenance list" we went to the free breakfast and that was just as bad. The eggs looked like they were sitting there for years made with no care and the sausages were just as bad.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Global13733209256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jas d, Front Office Manager at Best Western Maple Ridge Hotel, responded to this reviewResponded March 18, 2019

Dear Valued Guest,

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 604 467-1511.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2019

The front desk staff was very helpful, and he made us to feel at home.This is first choice of hotel in maple ridge . we were so impressed that we looked forward on staying here again. So we did. I like the suites, everything is provided in the room. I also like the parking lot and its close to everything.Great Service

Date of stay: February 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Freedom08178145201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2019

This hotel had clean bright rooms. It had a fridge microwave and coffee and tea in room. Beds were very comfortable! We stayed for a week to see sights around Vancouver area and visit a friend. It was easy to find!

Date of stay: February 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Resort17269897986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2019

Excellent breakfast. Only complaint is breakfast is over at 9:30am. No time to sleep in a bit longer if we wanted to eat. Both front office and breakfast staff were friendly, courteous, ensured our visit was enjoyable and always had a smile. We were made to feel very welcome. We will certainly book with this Best Western Hotel for our next time visit.

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sightseer26659541797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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