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“Clevelands Mouse”
Review of Clevelands House

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Clevelands House
Ranked #2 of 2 Hotels in Minett
Reviewed June 5, 2013

Probably the only bad thing that did not happen to us. No mice! We looked forward to a few days in the Muskoka Lakes. We had not visited for several years and this resort used to be top notch. Wow is it ever run down and does it ever need a severe makeover. The rate was very competitive and now we know why. It took fifteen minutes to check in. The room was very small, without the promised microwave. We expected a coffee maker and a decent ventilation system. By the third day, we had too leave due to the musty smell and the effects on my asthma. The parking lots are in need of repair. The lawn overgrown with weeds. The executive golf course was not maintained. There were no canoes or watercraft. We signed up for the breakfast program, which did not start until 8 am. We had other commitments and were given a refund. The dining room would not take us for dinner, due to conference events. We tried to enjoy a Jacuzzi experience. One was broken, the other had green water and appeared to be contaminated. The Health Department would be interested in these problems and others we cannot mention due to space limitations. We have reservations for July 1st and beyond, but will cancel them. The management must really give their heads a shake.

  • Stayed: June 2013, traveled with family
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7  Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 - 303 of 401 reviews

Reviewed June 4, 2013

We stayed at the Clevelands House resort in Muskoka this past weekend. NOT a positive experience at all. Power outage the entire night and absolutely no compensation or effort to make our stay any better. The General Manager was not helpful and dismissed my dissatisfaction and simply walked away.
I posted this same review on their FaceBook wall in hopes to get a response, although it was simply deleted from their wall.
Now if thats not unproffesional, I don't know what is??
I DO NOT recommend

Room Tip: The rooms/ cabins are all beautiful, the staff is amazing, its just the front end staff and managers...
  • Stayed: June 2013, traveled with friends
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6  Thank Angelo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013

I don't usually post reviews online and rarely fill out comment cards, but after the fantastic weekend at Clevelands House, I just had to.

While I was extremely excited for the event they had planned ("An Intimate Evening with Gord Downie"), I was even more excited by the renovations to the dining room and fantastic direction they've taken with the food service. The food was unbelievable, the staff were extremely accommodating and helpful, and the environment is about as "Muskoka" as you can possibly get.

I know that this is the first place I'll look for a vacation destination this summer.

Keep up the good work management!

  • Stayed: May 2013, traveled with friends
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1  Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013

Returned yesterday after spending the long weekend at Clevelands House at picturesque Lake Rosseau just north of Port Carling.

The weather was wonderful and the intimate evening with Gord Downie was awesome. Being a long time guest (still have a couple more vacations booked for this summer/fall) it was great to go "home". Jessie and his staff are always so attentive and eager to please.

This year major renovations were done to the main lobby and dining room. I must admit I was a little hesitant to see what they had done, but it looks great. The original hardwood floors (going back many, many years) have been exposed and restored. Barnboard is evident in tables, etc. as well as vintage items are displayed representing the age of the resort. A new "Muskoka" bar in the lobby is a welcome addition. All of these areas have been incorporated to represent the true feeling of Muskoka.

Can't wait to go back for 10 days at the end of June.

  • Stayed: May 2013, traveled solo
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3  Thank ANN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013

We were looking for a relaxing lunch on Sunday of the long weekend, our group of five with two children under the age of one decided to check out Clevelands House Resort. Travelling by boat we wanted to dine at the main lodge on the patio. We were extremely happy with the food, atmosphere and service. The pleasant change of atmosphere with renovated dining room and updated menu was well received. Unlike many patios in Muskoka where you need umbrellas for shade the patio at the main lodge is unique as it is covered by trees while not limiting the view of Lake Rosseau.

We ordered wings, steak and fries, brie sandwhich and along with a couple beverages. Food was cooked perfectly, no wait, and the service (with two young children at the table) was excellent.

  • Stayed: May 2013, traveled with friends
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2  Thank Jamesmurphy30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2013

Long weekend at Clevelands house was awesome. Who can complain about an intimate evening with Gord Downie?! That was a once in a life time experience! The resort has entered this season with style. With exceptional food and great service, we couldn't have asked for a better experience. The rooms were rustic but clean and nicely decorated. The dining room renovations look great reviving the feel of the resort. Can't wait to visit again!

  • Stayed: May 2013, traveled with friends
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1  Thank BWard_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2013

We recently returned from a great weekend at Cleveland's House. We've been there many times before and although excited about returning, we were slightly skeptical about the renovations and changes to the meal plan that we were hearing about. Our concerns were not warranted, the new dining set-up looked and felt great and was only trumped by the incredible food. I want to return again and again to try the whole menu. The service was fast and friendly, as usual. Great Job Clevelands House!!

  • Stayed: May 2013, traveled with friends
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1  Thank CollingwoodSteve77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clevelands House

Address: 1040 Juddhaven Road, Minett, Ontario P0B 1G0, Canada
Location: Canada > Ontario > Muskoka District > Minett
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Minett
Price Range: $109 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clevelands House 3.5*
Number of rooms: 134
Official Description (provided by the hotel):
Clevelands House Resort is the perfect place for your summer getaway with 408-acres of family fun! With 3,000 ft. of prime waterfront, this Muskoka resort has something for every age! Clevelands House Resort has many different types of accommodation from standard rooms, suites and cottages. The cottages offer one to three bedrooms - space enough for the whole family! The onsite nine-hole Easy Golf 2.0 course, 16 tennis courts, sandy beach and picturesque veranda are just a few places to relax. For the grown-ups, there's bocce ball tournaments, welcome parties and beach volleyball, Clevelands House has every activity covered. WELCOME TO A NEW ERA It’s a new era here at Clevelands House and we couldn’t be more excited to share it with you. We’ve been busy over the winter season with a multi-million dollar investment into this historic resort on the shores of Lake Rosseau. These renovations are aimed at restoring our iconic summer resort's main building to it’s original splendour. Big changes have taken place in the main building's interior and new guest rooms invoking the original charm of Clevelands House are now available and are some of the most desirable here at Cleves. With the renovations of the main building, comes The Lakehouse, a new dining experience here at Clevelands House. Founder and celebrity Chef Randy Feltis says “The Lakehouse will follow a few simple rules: fresh fare, heartily cooked, with zero processing.” On the water, PIE Wood Fired Pizza Joint will be a welcome addition to the Boathouse at Cleves. Within walking distance is Abbey's Bakehouse location to help satisfy all your sweet cravings. Home of the famous Cleves Kids program, there something for kids of all ages to enjoy. With experienced councillors and lots of water time, our kids camp are sure to be the highlight of any kids summer. Whether you are looking to relax outside, play a round of golf or take in our famous waterski show we have something for you to do this summer. Memories are made at a place like this. Experience the incredible this summer. ... more   less 
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Also Known As:
Clevelands House Hotel Minett
Clevelands Hotel Minett
Clevelands House Ontario/Minett, Canada

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