My husband and I spent a Saturday night at the Marriott in Minett in June. The hotel is perfectly located on top of a hill overlooking Lake Rosseau. Luckily it was a beautiful day - perfectly blue skies dotted with white, puffy clouds! It was also the perfect day for the wedding that took place on the main balcony.
I think the hotel has only been open for 8 months, so the rooms and bathrooms are very clean. Unfortunately, service is less than par. I concur with the other Trip Advisor comment - it seems they hired the local kids to run the hotel.
There were numerous problems at check-in. We booked a rate that included both the movie tickets and breakfast; however, upon check-in, none of the staff could decipher the promotion code. It took about 4 hours to get that resolved.
Housekeeping service also took about 2 hours to get a toothbrush! Service definitely needs improvement, but I expect these are growing pains for a new hotel.
Toiletries were surprisingly nice. The brand we had was Nirvae. Their catalogue also shows the "Bath and Body Works" toiletries. Hopefully, they will stock their rooms with the latter in the near future.
We highly recommend having dinner at the Italian restaurant. When they say "home-made Italian food," they weren't kidding. This is the best home-made Italian food I have had at any restaurant!
All-in-all, we had a lovely time at the Marriott, and are considering making this our get-away for the years to come. Hopefully, the service will have improved by then.
- Official Description (provided by the hotel):
- JW Marriott The Rosseau Muskoka Resort & Spa welcomes guests to luxurious surroundings overlooking Lake Rosseau. Year-round, experience the beauty and renewal of nature on your terms. ... more less
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- Also Known As:
- The Rosseau, a Jw Marriott Resort And Spa
- The Rosseau, a Jw Marriott Hotel Minett
- Jw Marriott Rosseau
- Jw Marriott Minett
- JW Marriott The Rosseau Muskoka Resort & Spa Ontario/Minett, Canada