My wife and I had a massage each. In both cases they messed up the schedule and had to shift us from one person to another. They kept trying to place my wife in rooms already occupied. The day we went it was very cold so not as relaxing as it could have been. The massage was nice but not very relaxing from the room ambiance.
Some downsides, you have to rent a bath robe; you have to bring or buy your own shower shoes; you pay for the massage in advance so can't easily tip the masseuse. Also I forgot my glasses in the locker since you have to carry the bathrobe rental and towels back to the check in desk and they disappeared. Also very expensive compared to US based spa visits at high end resorts.
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