we had an OK stay last year and they were good because we left a day early due to inclement weather and they gave us a 1 day coupon and 4 ski passes for kids.
this year our dishwasher was broken and a bunch of other things missing ,, not so good... they said they had NO other places anywhere and could not get the dishwasher replaced for 2 weeks.. miraculously the manager came in the next day and found a room exactly like ours.
they rebated us for Parking(which at many other places we get for free) and promised a further reduction for our hassle( we had to go down 3 or 4 times just to get them to move us) but we have yet to see that reduction and not likely going to see it. they also charge $12/day for wifi and it is only for 1 computer. I find this ridiculous when you are paying $250-$300/day to stay plus spending $$ in the village which also charges a 3% Tremblant tax on everything. We do to much less expensive(but clean and nice) places for hockey tournaments and get breakfast and wifi included.. . its just a big money grab... thinking we won't be going back.More
- Free Wifi