Nice accommodation, rooms very nice. Breakfast and all-day coffee a nice touch. Cleanliness a bit questionable, our towels were dirty when we arrived. Internet service is a joke, I've used faster dial-up.
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Taking safety measures
Hotels.com
Residence InnTaking safety measures
March break, family vacation, very nice stay, helpful and kind staff made the stay so much nicer. Quick close access to main lift, centrally located. Got the job done, comfortable stay. Would stay again, family happy.
The location of the hotel was perfect. Short walk to the gondola and chair lift. Staff were great. Courteous, polite and professional. Studio room was ideal for our needs. Breakfast was delicious and well served.
Our friends & family ski group of 8 comes every year. We live the hotel and the included buffet breakfast is the ideal place for us all to talk and plan our ski day. Wonderful staff. We will be back in 2020.
This is our second time to Mont-Tremblant and we booked the Homewood Suites for 2 reasons: 1- Location 2- Hilton Honors Points. For anyone that is a Hilton Honors member you will know the level of hotel the Homewood Suites is. First the good. The location is awesome as you walk out and in 2 minutes can be skiing or eating. The room was basic as we had a 1 bedroom suite with Mountain View. The breakfast was normal Homewood Suites breakfast with eggs, sausage, potatoes, muffins, cereal, etc. Basic but good. The service was efficient but not overly friendly. Laundry on the 4th floor only. Easy access to walk to the Fairmount for coffee shop or food as well as a 2 minute walk to just about every restaurant in the village. The bad news was the WiFi was AWFUL. We tried to load movies on NetFlix and it took all night to load 3 of them. We tried to FaceTime family back home and it would freeze. The other negative was there is no food (other than breakfast) or bar in the hotel. You have to go outside of the hotel for that. If you can deal with that, this is a perfect place to stay.
We took a long time to pick the right hotel for our vacations and book hotel thinking it was the best deal, but it was a very bad experience.
We got a room with a murphi bed which was beyond unconfortable, I cant believe the hilton brand allows to have this kínd of bed in their hoteles.
The price we paíd wasnt cheap at all, I actually think was quite expensive so I expected so much better rooms.
We asked every day for a room change even if we have to pay for it but never got it. They told us to come back and ask so we did several times but never got a solution.
The location si great and the staff nice but I definitelly dont recomend it at all.
There are so many other hotels just a few steps from this which are way cheaper and much better
Bonjour Rosina C
Thank you for conveying your feedback regarding your recent stay with us.
Please accept our sincere apology for not meeting and exceed your expectations.
We hope to have another opportunity to regain your trust in the near future.
