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“Great hotel&service, excellent location but a basic breakfast!”

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Homewood Suites Mont-Tremblant
Ranked #6 of 30 Hotels in Mont Tremblant
Certificate of Excellence
Montreal, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great hotel&service, excellent location but a basic breakfast!”
Reviewed April 29, 2013

The Hilton has a very good location in the Mont-Tremblant ski village. The hotel's door is directly located on the Pedestrian stress of the Village. We were upgraded to a 1 bedroom suite which was spacious and comfortable. The kitchen is well equipped and of a great size. The staff was all so pleasant and professional. The sauna and the outdoor hot tub looks amazing (didn't try them though). Our room was overlooking the slopes.

The breakfast was very basic (scrambled eggs, ham and sausage, bread, bagel, yogurt). The orange juice was mixed with water (Two table of 6 ppl around us complained about it). The fruits were from conserve cans.

We went on April and loved it (low season: not that many people on the pedestrian side of the village but few restaurants were closed). If you're a nature lover, it's the 2nd best time to go to Tremblant (after the colourful month of October ;) )

We’ll be back, no doubt! We'll make our own breakfast though!

Room Tip: A room with a mountain view or lake view (3rd floor).
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank zakarov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,063 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (136)
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English first
Ottawa, Canada
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 22, 2013

Best location! Great rooms! Cozy cozy cozy! Great Breakfast, super well equipped kitchen!
Once we needed to cancel reservations because of personal problems and they gave us full refund even tough we called one day before a huge holiday! That my friend travellers, says a lot about the place!

Room Tip: Invest in a slope view room if you can!
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  • Stayed May 2012, traveled with family
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Helpful?
Thank Happytraveler6263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 18, 2013

We have stayed twice, now, at the Mont Tremblant Homewood Suites by Hilton, and will definitely be back! The Hilton has, without a doubt, the best location in the Mont Tremblant ski village. Coupled with its roomy, quiet and elegant suites, the hotel is the perfect getaway spot for a break from our hectic city life!

  • Stayed April 2013, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Carlena-3210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stevensville, Maryland
Level Contributor
74 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 15, 2013

We were upgraded to a 1 bedroom suite which was spacious and comfortable. The staff were all so pleasant and professional. The sauna and the outdoor hot tub were just the thing after a long ski day. Our room overlooked the slopes. There was a bit of noise from the groomer at night but turning on the fan seemed to help. The location right in the pedestrian village is terrific, walk to so many great shoppes and restaurants. Parking is extra, so be prepared but it is not too $. One of our best hotel stays ever really, and we have stayed around the world.

Room Tip: We loved our room 350 overlooking the slopes
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kelcarib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 14, 2013

This was our second visit to Tremblant in 9 years. Our first stay was at the Fairmont so I guess our experience must have been slightly coloured by the comfort there but really, not being Russian billionaires, we have no real need for all that opulence on a skiing holiday and we settled for the Homewood Suites.

Reception and the rest of the staff were all gracious, friendly and helpful. The laundry lost a pair of my trousers and I wasn't convinced that much was being done to locate them, but they did arrive quietly in our room a couple of days later.

The suites themselves are comfortable enough. We didn't use the kitchen, which seemed well-stocked. The bedrooms were nicely-appointed and clean, and beds were comfortable. A minor gripe was that there was no space available for the person/people on the fold-out bed in the sitting area to store their clothes which is important on a ski holiday with all the stuff we have to bring.

The bathroom, however, was disappointing, especially given that the Homewood Suites are hardly a low-cost option in Tremblant. Of course one has to allow for considerable wear and tear, especially in a hotel occupied by families with children, but the fittings were cheap and shabby, and really not up to the standards set in the bedrooms and elsewhere. The over-bath shower was deeply disappointing in terms of pressure and temperature and, especially in this day and age, a shower curtain (instead of a screen) meant the inconvenience of having to mop up the copious amount of water on the floor after showering, even when care had been taken to try and stick the curtain to the wall. I found this surprising and sub-par. A heated towel rail would be a welcome addition to the bathroom. Given the level of comfort at home, we were surprised that a suite that is supposed to sleep up to 6 adults contained only one toilet.

Further, the soundproofing in the room, which overlooked the main square, was almost non-existent. Fine during the day, in fact we had a great view of the après-ski bands, but it did go on until quite late on a couple of days and we were woken on occasion by the noise of a few revellers in the small hours.

Breakfast was abundant, if lacking somewhat in finesse, but fine otherwise.

Ski storage was functional, but basic.

I liked the amenity of the washing machines, which is very important for guests from overseas with a small Air Canada luggage allowance, but it is very difficult to come up with the 10 x 25c pieces for every wash and more for the drier. Perhaps a change machine could be provided in the laundry room to help with this?

Overall, it was fine and quite comfortable but perhaps did not represent particularly good value for money.

Room Tip: Odd numbered rooms have a great view of the square but are probably more noisy because of this.
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  • Stayed March 2013, traveled with family
    • Value
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Helpful?
1 Thank MsAlliance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltontremblant, Manager at Homewood Suites Mont-Tremblant, responded to this review, April 30, 2013
Thank you for reaching out to share this detailed feedback on your recent stay with us via TripAdvisor. Please know that your satisfaction is of the utmost importance and we have shared your concerns with our team as part of our ongoing efforts to ensure a pleasant experience for every guest. I apologize for the missteps you encountered and if you felt we did not provide the service and amenities to match our value. We are dedicated to ensuring your satisfaction and welcome you to contact our offices directly if we may be of any additional assistance and hope you will return to stay with us the next time you are in the area.

Thank you,
Simon berube
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora
Level Contributor
7 reviews
Reviewed April 9, 2013

Another great time at the Homewood Tremblant. Will be there again and again.
Can't ask for a better location right at the ski hill. Fireplaces also make it sweet
Suites make you feel like you are at home. Location is prime with everything out the door.


RC

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
Thank Cmogly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2013

My wife and I came here for our honeymoon and we couldn't be happier. After a long day on the mountain the hot tub is a must! The breakfast was good and the service was very attentive. Would stay again and would recommend.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J4BB4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Mont-Tremblant

Property: Homewood Suites Mont-Tremblant
Address: 3035 ch de la Chapelle, Mont Tremblant, Quebec J8E 1E1, Canada
Phone Number:
Location: Canada > Quebec > Mont Tremblant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Mont Tremblant
#7 Romantic Hotel in Mont Tremblant
#8 Family Hotel in Mont Tremblant
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Mont-Tremblant 3*
Number of rooms: 103
Official Description (provided by the hotel):
Our all-suite hotel is located in the heart of Alpine Village where you can explore local boutique shops and eateries. Each suite has a fully equipped kitchen, living area, and separate bedroom. Our beautiful property also has a dry sauna and a exterior whirlpool for your relaxation. Our full hot breakfast is complimentary daily, also enjoy our reception dinner Monday through Thursday evenings. Come escape from it all at the Homewood Suites by Hilton Mont-Tremblant Resort. ... more   less 
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Also Known As:
Homewood Suites Mont-Tremblant Hotel Mont Tremblant
Homewood Mont Tremblant
Mont Tremblant Homewood Suites
Homewood Suites Mont-Tremblant Mont Tremblant, Quebec

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