Stayed here to ring in the new year in a group of six.
The following were some events that we experienced that prevents me from giving this resort a good rating:
-A 3-hour electricity outage on the entire resort on the evening of Dec 30th. During this time, the heating was off, causing the room temperature to drop to 17C, making for a very chilly first night. No access to reception through the cottage telephone line during this time (because it is an internet-based line and requires electricity). Instead, called reception multiple lines through personal cell phone during the outage, but no pick-up. No reassurance, alternate heating or light sources were provided during the outage.
- A perceived decrease in level of customer service received by Anglophones in comparison to Francophones. This was apparent while waiting in line at the reception during check-out as well as during phone call to reception in the middle of the stay to inquire about extended checkout. In general the Anglophobia seems to exist in the entire region and was experienced by our group throughout the local villages of Labelle and Ste-Agathe-des-Monts.
Other than that, the cottage itself was great: very clean, fully-equipped, and cozy.
- Official Description (provided by the hotel):
- More than just an escape to nature, Blueberry Lake provides guests with accommodation in luxury log chalets, first-class service and all modern amenities, high-speed Internet and 42" plasma screen TVs. In addition to the onsite fine-dining restaurant, gourmet chefs can be scheduled to prepare fine cuisine for guests in the comfort of their own chalet. 25 minutes north of Mont Tremblant, tucked away in one of nature's most beautiful landscapes, Blueberry Lake awaits you. ... more less
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- Also Known As:
- Blueberry Lake Hotel Mont Tremblant
- Blueberry Lake Resort Mont Tremblant, Quebec