I like Boston Pizza. I am a regular at various Boston Pizzas throughout western Canada. I have found the food to be anywhere from excellent to poor and the service varies as much. In this case - it is a question of both bad service and poor food. The server "forgot" about me and I waited forty five minutes for my pizza when she came and said with a laugh I forgot completely about you and the pizza has been up for a while. I asked for it to go and once back at the hotel (next door) it was cold - not totally unexpected but tasted off and not the way it tastes at other locations in the chain. The one thing you expect from a chain is consistency. I was very disappointed by the food and the service.
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