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“Great Hotel”

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Four Points by Sheraton Edmundston
Ranked #3 of 10 Hotels in Edmundston
Certificate of Excellence
GreenLeadersGold level
Ontario Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Hotel”
Reviewed September 8, 2011

"My husband and I traveled from Ontario, and were pleased to find the hotel, friendly, clean, close to everything, we do alot of traveling and I hate hotel stays where I feel creepy, this place was very comfortable, so we stay again on our return trip...Thanks Guys...Mrs. L. Harper

Room Tip: ...and they were so nice to our little dog Maggie
See more room tips
  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LharperOntarioCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 reviews from our community

Traveler rating
    120
    103
    29
    11
    4
See reviews for
86
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45
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Ontario
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 31, 2011

Stayed with my family on our way to and from Nova Scotia. It was okay. The rooms were a bit worn. I wouldn't say the place was dirty but it could do with a renovation. They don't really clean beyond the surface, either. If you check at the head of the bed, there were like bandaids and stuff.

They free wireless internet was dependable, though, and the people at the front desk were pleasant.

The hot, complimentary breakfast was good. Much better than your typical continental.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gebu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 22, 2011

Pros: Super comfortable beds!!! Breakfast is good. Pool is much bigger than Best Western.
Cons: Hallway carpet pretty stained, holes in the wall by the elevator on our floor. Paint and trim worn and outdated. Room clean but door on bathroom all scratched and peeling. Everything is pretty worn, and the pool area and adjoining showers are pretty grungy. Place needs a facelift although the restaurant is fairly nice. Parking inconvenient across the street. Front desk staff not too friendly or particularly interested in serving you.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank s b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
259 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed August 22, 2011

We stayed here overnight on a trip from Maritimes to Ontario. This hotel is located down in what seemed like the heart of the town. This was nice as it seemed like we got to see a little more of Edmunston and were more aware of some good dining options than we would have been had we stayed somewhere on the highway. Room and bathroom were large and very clean. Elevator was a little slow. Nice feature - full breakfast buffet (included with room rate). Free parking. The hotel is a little older, but it is clean and service was attentive and pleasant.

Room Tip: Our rate (which was ok) came through a special blind-booking website. Hint - begins with
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Buchans79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 27, 2011

I have travel between Ottawa and Halifax fairly often, and recently decided to try this hotel. This turned out to be a good decision and I'll be staying here from now on during these trips. The room was modern, large and well appointed and an excellent value. The staff were great and very helpful. I would definitely recommend this hotel to others.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank habzfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 18, 2011

Pre-booked only room with three queen sized beds. Initial impression was quite favorable until the air conditioner began to groan so loud that you could not remain in the room. Windows do not open (a plus given this is a pulp and paper town), so air conditioning is a must in this hotel. We were moved to ajoining rooms, not overly impressive, too many lamp cords to trip over and air conditioning though somewhat quieter not offering much cooler air.
On the plus side, maintenance responded quickly by suggesting a movement to another room once he had determined our first room was uninhabitable. Breakfast was delicious and waitress was very accommodating.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank godb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
95 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 6, 2011

We paid $150++ for an executive-floor room. Bed comfort was outstanding. Shower was awesome -- a strong water flow. Pet-friendly -- no extra charge. Room came with two coupons for full breakfast in the morning. Avoid the steak-and-eggs. I think someone cooked up a piece of nicely-seasoned discarded tire by mistake!

A four-star business hotel should aim for the impeccable. Here are three small things the manager of this hotel should attend to.

1. The "pets not allowed" sign at the front door is very disconcerting to guests who have registered at the hotel specifically because they have pets. Fix this.

2. The full-length mirror by the elevator on the 5th floor stopped at my chin. I could, however, see two full feet of floor at the bottom. I would rather be able to see my face than the floor! Fix this.

3. No one should have to crawl around the floor to find an electrical outlet by the bed in a business hotel. No-one. The electrical outlet should not be stuck behind the bed where you have to pull out the bed and unplug the alarm clock to use it. Fix this.

We appreciated the in-room Keurig coffee-maker -- thank you!

An oasis for tired travellers in northern NB. We would definitely stay again. And I'll be looking to see if you have implemented these suggestions!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank BallBounces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Edmundston

Property: Four Points by Sheraton Edmundston
Address: 100 Rice St, Edmundston, New Brunswick E3V 1T4, Canada (Formerly Clarion Hotel and Conference Centre)
Phone Number:
Location: Canada > New Brunswick > Edmundston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Edmundston
#2 Romantic Hotel in Edmundston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Edmundston 3*
Number of rooms: 103
Official Description (provided by the hotel):
This hotel is located downtown. •Shopping, dining room, pool, conference rooms •Wireless Internet included in your stay (Wi-Fi) •Non smoking hotel •Uncarpeted room available •Parking included •Pets are allowed, at no extra charge (reserved floor) •Guests laundry room available (washer and dryer) ... more   less 
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Also Known As:
Chateau Edmundston
Chateau Hotel Edmundston
Four Points By Sheraton Edmundston New Brunswick

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