This hotel was clean and very comfortable. It is pet friendly which is a bonus. The bed was comfortable. Breakfast was good and was included with the price of the room. If I am ever this way again I will surely stop here.More
This hotel was clean and very comfortable. It is pet friendly which is a bonus. The bed was comfortable. Breakfast was good and was included with the price of the room. If I am ever this way again I will surely stop here.MoreShow less
Thank you for the nice comments, This Hotel is Pet Friendly and we Welcome all guest traveling with their pets to stay with us and your pets will stay for free with no room restriction.
This hotel was packed, a line-up at front desk but they were fast & efficient. We arrived late & left fairly early so didn't see much more than the lobby. We had a room on the lower level which allowed us to park in front of our door. Our room was clean & tidy! The pool area was very busy, we used the hot tub only. We stayed on a Friday night in July so a lot of travelers in the area. Fast shuttle service to/from the local slots.
I stayed with my wife and mother in law in a two queen sized bed room for $149. This is a good looking hotel right beside the highway but it has gone downhill since our last stay. The room was well furnished but not too clean. A chair seat was heavily stained and wafted a cloud of dust when the cushion was struck. A large chip in the sink had been painted over with paint instead of a proper porcellain repair. Body hair was in the bed when the sheet was pulled back. Towels were small and thin due to excessive wear. Worst of all, it was a hot night but the air conditioner situated immediately beside the bed was too noisy, clattering loudly with loose parts, such that we had to sleep without having it on. When we reported it to the counter person in the morning, he said he would make note of it which he did in a book. No real concern was expressed and certainly no apology offered.
On the positive side, I found the breakfast quite good, waffles, boiled eggs, cerals, fruit, breads, all well presented.
We will definitely avoid returning. Given the standards, this hotel is well overpriced and reflects poorly on otherise good standards at Comfort Inn.
Due to some guest comments this Hotel as major Renovations plans for the Month of October 2013, Please check us out in November 2013. Thank you.
We stayed at the Comfort Inn on our way to Nova Scotia. We originally looked at the Best Western, but it was full, and we did not make a reservation. If you are travelling down east and you are stopping half way, make reservations, hotels book up quick, as we learned. Because they were almost full, they could charge whatever they wanted for a room, and someone would pay it. I think with taxes we paid about $160.00, which in my mind, is way too much for what you get. The location is good, as it is immediately off the highway and is easy to find. The rooms are OK, you get 2 beds that are quite comfortable, and there is not much noise, if you are a light sleeper. The breakfast in the morning is adequate if you are not looking for a full buffet.
Sorry if you find your stay expensive, the prices for our rooms are set as per the Market prices for this Region and are comparable to other Hotels for the City of Edmundston.
Stayed on our way from Ontario to Halifax. Location was great but everything else was just OK. Service was poor as it took 1/2 hour to check in 4 guests. When I asked for a good place to take my family for dinner all I received was a blank stare and no directions.
Thank you for letting us know, is it possible to get the date of the evening you check-inn? I would like to review with the staff working that day. 1-888-739-8361 Again, Thank you.
For the money it was not worth it. Staff in the am were snotty and lazy. Night staff was great. Room was ok but not worth the hassle we had for the so called breakfast fiasco in the am. It was so disgusting. They were running out of food the room smelt like garbage because some brainiac thought putting an open garbage under a cramped table holding the coffee and tea was a good idea. I really was nauseated. The staff then proceeded to stand outside across from the front door and smoke while staring at clients. Really a very poor showing considering we stayed at another hotel the next evening in the same chain for less money and a much higher standard for the hotel and staff . Would not recommend unless you need a really desperate place to stay.
Thank you for letting us know, I had a new breakfast attandant that was working those day's and the Hotel was running full, I will review with my morning staff to make sure this doesn't happen again.
Note: Our Breakfast room will be in renovation in October 2013 & i hope this solve the issues of overcrowding.