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“Great place for stop-over into eastern Canada”

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BEST WESTERN PLUS Edmundston Hotel
Ranked #1 of 10 Hotels in Edmundston
Certificate of Excellence
Ajax, Canada
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great place for stop-over into eastern Canada”
4 of 5 bubbles Reviewed August 20, 2013

Stopped over night with young family and thoroughly enjoyed stay. The pool is a nice treat although the slide is incredibly fast. Rooms are beautiful and spacious and we had a wonderful breakfast buffet in the morning. Would recommend.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kerket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, August 26, 2013
Bonjour kerket
It is always greatly rewarding to read such nice comments; thank you for taking the time to share them! I must say we are very lucky with the best location, beautiful rooms and pool with water slide. What I am most proud of, is certainly our wonderful dedicated team, with who I will share your kind words.
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796 reviews from our community

Traveler rating
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    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Toronto, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed August 20, 2013

We stayed at teh Best Western on our way back to Toronto from Cape Breton. It is approximately half way and is a great location. Just prior to the Quebec border and close to restaurants. The continental breakfast is convenient and the rooms were comfortable, updated and very clean.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clowdywonaceman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, August 26, 2013
Bonjour clowdywonaceman
It is always greatly rewarding to read such nice comments; thank you for taking the time to share them! I must say we are very lucky with the best location, beautiful rooms and large lobby. What I am most proud of, is certainly our wonderful dedicated team, with who I will share your kind words
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed August 20, 2013

A great hotel, children friendly, pool for relaxation and fun. Fabulous breakfast. The view spectacular. The rooms wow. We would highly recommend families to stay here. Go visit for yourself and you will agree.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, August 26, 2013
Bonjour

Thank you for writing a review on your stay at the BEST WESTERN PLUS Edmundston. We were pleased to read about your experience at our hotel and we look forward to welcoming you back again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

We made a stopover here on our way to St Andrews and absolutely loved it. Beautiful decor, clean room, comfortable beds and an excellent included breakfast the next morning. Will definitely stay here again!

Stayed August 2013, traveled with family
Helpful?
Thank Habstothetop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, August 20, 2013
Bonjour Habstothetop

Thank you for writing a review on your stay . We were pleased to read about your experience at our hotel and we look forward to welcoming you back again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 19, 2013

We could hear the hotel guests above our room up to 11 pm or later and again at 7 am. Reminded me of living in a subpar apartment building - although the décor is quite nice. The hotel staff were decent as well, and the breakfast was decent. There is NO restaurant or room service which was disappointing after a long day of driving. We ended up having pizza for dinner which was not what we were expecting. Also, there are pulp and paper mills in the area that are rather stinky. The hotel did not smell bad, but once you walk outside the doors - P U! I will definitely not be returning, and I definitely do not recommend this hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank 46Fergie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, August 20, 2013
Bonjour

We are extremely disappointed to hear that your recent stay did not live up to your expectations. We can assure you that while running our business efficiently is important, it is more important for us to meet the needs our guests. Sorry that we don't have a restaurant on site but all major restaurant are 5 minutes from us. Please accept our sincere apologies for the inconveniences you experienced with our Hotel and the service.
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Ottawa
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 18, 2013

Travelling with two young children this is the perfect stop-over. From Nova Scotia to Ottawa, it is about half way. They have a kiddie pool, hot tub, and a larger pool with a waterslide. The rooms are a good size with no carpet which would be much easier to clean. Plenty of parking. The selection at the complimentary breakfast is more than enough, and they are always re-stocking the supplies. Will continue to stay here on our trips to the East Coast!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GowerChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, August 20, 2013
Bonjour GowerChick

Thank you for writing a review on your stay at the BEST WESTERN PLUS Edmundston. We were pleased to read about your experience and you have time to use the pool and waterslide at our hotel and we look forward to welcoming you back again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pickering, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 15, 2013

This Hotel is a new concept, No carpet.
First off the hallways are tile and when you wheel your bags along everybody on the floor can hear it, the joints are too big. While we were there they washed this tile, no warning signs and it was slippery and took 3 hours to dry. The hot tub was dirty and full of suds and on the cool side.
The entrance was elaborate, but the breakfast area was small and looked like an add on, unlike other Plus hotels this one had paper plates ,plastic cutlery and paper cups, The room was clean but the tile floor was cold . We will not be staying at this hotel again or any that do not have carpeting.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, August 20, 2013
Bonjour Roy W

We are extremely disappointed to hear that your recent stay did not live up to your expectations. We can assure you that while running our business efficiently is important, it is more important for us to meet the needs our guests. Please accept our sincere apologies for the inconveniences you experienced with our Hotel and the service. Since last friday we have put carpet in the hallway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Edmundston Hotel

Property: BEST WESTERN PLUS Edmundston Hotel
Address: 280 Boulevard Hebert, Edmundston, New Brunswick E3V 0A3, Canada
Phone Number:
Location: Canada > New Brunswick > Edmundston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Edmundston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Edmundston Hotel 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Best Western Edmundston
Edmundston Best Western
BEST WESTERN PLUS Edmundston Hotel New Brunswick

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