Not sure where the amazing reviews on this place come from. We have stayed in many different hotels/motels in Edmundston in the last 20 something years, on our drive to Nova Scotia.
The hotel is quite new yet decidedly grandmotherly/country decor. The lobby is a mixture of old antique furniture, Elvis busts, statue of a knight in armor, and a piano with a big sign taped to it saying "DO NOT TOUCH". This to me is not a welcoming sign when I enter a place. Why have the piano there in the first place? Not that I had any desire to touch the piano.
The room was spacious and very clean. There is no carpeting anywhere in the hotel which I really like. I know it's not as cozy but it is cleaner without the carpet. The rooms were decked out in country decor.
The problem was that we were on the second floor and there was a party going on directly beneath us on a few of the ground floor rooms. They had set up shop outside on their patios. They were extremely loud and even with the windows shut we could hear them like they were in our room. We had had a long drive from Toronto and needed to sleep before our early departure the next day.
I called the front desk and told the young woman who answered of the problem. She told me that their policy was that guests could make as much noise as they liked until 11:00 pm. I hung up and we tried to go to sleep. The noise was unbearable so I called back and spoke to another young woman. She had a serious attitude with me and told me that it was "only 9:00 pm" and the people below were allowed to party for another 2 hours. I asked to speak to a manager and was informed that there was no manager on site and wouldn't be until Tuesday. This was Saturday. Anyway, she was absolutely rude to me. I finally hung up, furious.
This will be my last time at this Best Western. By the way, what is with the Best Western "PLUS"? Far from a "Plus".
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- Also Known As:
- Best Western Edmundston
- Edmundston Best Western
- Best Western Plus Edmundston Hotel New Brunswick