We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (340)
Filter reviews
340 results
Traveler rating
131
109
54
25
21
Traveler type
Time of year
LanguageAll languages
Traveler rating
131
109
54
25
21
Show reviews that mention
All reviews water slides indian food hot tub continental breakfast is jacuzzi suite family room pool area is nice pool lower floor yogurt king bed the breakfast area in town short drive off season stratford river
Selected filters
Filter
Updating list...
3 - 8 of 340 reviews
Reviewed May 22, 2019 via mobile

While the bed was comfy and I liked the Bath & Body works amenities, the rest left a lot to be desired. Primarily, the water slide area was the main reason we booked this hotel. The stairs are extremely slippery. Deadly even when holding the railing. We also found the slide itself to be really slow and the pool temperature is way too cold. It made it almost unbearable. There is a hot tub outside.
The room was okay but outdated. The worst part was all the electrical wires everywhere. In the family suite, where the kids are supposed to sleep, there were no less than five extension cords to plug in the tv and alarm clock. One end of one extension cord disappears into the wall. There was even an extension cord that ran under the bed mattress. I don’t know how this ever passed code.
Unfortunately, we won’t be returning to this hotel, even if it does have the only water slide in town.

Date of stay: May 2019
Trip type: Traveled with family
Thank Carla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Fernie Stanford Waterslide Resort, responded to this reviewResponded May 23, 2019

Hello Carla,

Thank you for taking the time to leave this feedback, we truly appreciate it and are sincerely sorry
that you had a less than excellent stay with us. We wish that you brought up any concerns with a
member of staff so that we could help fix it or move you to a more comfortable space. We hope
that you consider us again. All the best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2019 via mobile

Hot tub was outside, breakfast can eat in your bedroom, staff didn’t mind which was great to relax in front of the TV! super close to the slopes!
Little bit pricey for a night.. but was very relaxing!

Date of stay: March 2019
Trip type: Traveled as a couple
Thank elizapollock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Fernie Stanford Waterslide Resort, responded to this reviewResponded April 5, 2019

Hello Eliza,
Thank you for choosing to stay with us! We are happy to hear that you had fun with our hotel
offerings. We are glad that you got to relax and hope to see you back soon again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2019 via mobile

My family of 4 stayed over the weekend as we were spending two days on the hill. We had a great stay! Staff was friendly and helpful. Our room was on the lower level and had been updated. Kids loved the waterslide and pool, hot tub was good too! We would definitely stay there again.

Date of stay: February 2019
Trip type: Traveled with family
Thank lovinlife02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Fernie Stanford Waterslide Resort, responded to this reviewResponded March 12, 2019

Hello Traveller,
Thank you for choosing to stay with us with your family! We are very happy to hear that you all
had a fantastic time. We hope to see you back again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2019

I overnighted here here recently while skiing at Fernie. This was my second visit to this property for this purpose. The location was ideal for my needs and by and large all was satisfactory. But there is one issue that really bugs me. They charged an “Eco fee” for supposedly eco friendly soap products. This charge was not explained during the check in process. While the dollar amount was not overly troubling the principal bothered me. They offer a breakfast with the stay which is great. The amenities (plates, cups,cutlery etc). Are all single serve disposable non eco friendly products. So on one level they charge eco levies but not follow thru on other levels. Boooo. This eco fee is nothing more than a money grab.

Room tip: Request rooms facing the river and a ways back from the main lobby.
Date of stay: January 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank CaptainBlair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Fernie Stanford Waterslide Resort, responded to this reviewResponded January 22, 2019

Hello Traveller,

Thank you for visiting us again! We hope that you had a great time skiing in Fernie. We
appreciate your feedback and apologize for the miscommunication that might’ve occurred. We
understand your frustration of the principal and assure you that it is not a money grab, but us
doing our part socially. We hope that you understand and choose to stop by again.

All the best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2019 via mobile

Way over priced! Terrible service the hotel cuts every corner possible. Very cold in the hotel, no hot water when I complained they said to let it run longer but it never got hot, terrible old towels, small outdated rooms, water at the slides was so cold my son wouldn’t even go swimming. The breakfast is terrible would not waste my money ever again at this place.

Date of stay: January 2019
Trip type: Traveled with family
Thank Jaclyne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Fernie Stanford Waterslide Resort, responded to this reviewResponded January 22, 2019

Hello Jaclyne,
We are sincerely sorry to hear about your experience with us. We ensure you that we do not
cut corners in our hotel and anything that was lacking was an honest mistake on our part. We
sincerely apologize for any miscommunication and for any lack of service. We deeply appreciate
your feedback and will fix the true issue at hand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews