We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lizard Creek is the best in Fernie”
Review of Lizard Creek Lodge

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Lizard Creek Lodge
Ranked #1 of 22 Hotels in Fernie
Certificate of Excellence
1 review
“Lizard Creek is the best in Fernie”
Reviewed May 25, 2014

Stayed in many hotels in Fernie but I have decided to go back to Lizard Creek Lodge. I was there on 18th May for 3 nights with my family. All the staff were very accomodating. The rooms were clean and nice. The swimming pool was well utilized by my children. Housekeeping ladies were very well mannered. Whenever they saw us they would stop everything on the hallway and greet us with a smile. We felt very relaxed and we would definately go back again this summer.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge at Lizard Creek Lodge, responded to this review, July 17, 2014
Dear Iris H,

Thank you for your kind words and wonderful review. We appreciate you taking the time to review your recent stay with us.

I am glad to hear that your room was to your liking and made use of the pool and hot tub. Its a great way to end the day and enjoy the views.

We look forward to seeing you again.

Kind Regards

Kari Zuffa
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

593 reviews from our community

Traveler rating
    318
    172
    52
    32
    19
See reviews for
262
190
11
21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Vancouver, Canada
1 review
Reviewed May 24, 2014

My wife and I stayed in this hotel back in April. We needed a get away and lucked out on this one. The staff is amazing, the rooms are perfect. The hotel is clean, snazzy, in a great location. It was the last weekend before ski hill was closed. I will definitely stay here again and again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brian f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge at Lizard Creek Lodge, responded to this review, July 17, 2014
Dear,

Thank you for your kind words and wonderful review. We appreciate you taking the time to review your recent stay with us.

I am glad to hear that the staff here is amazing and your room was to your liking.

We look forward to seeing you again.

Kind Regards

Kari Zuffa
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 21, 2014

Spent the May long weekend here and was very impressed. It was a great price point. 4 of us (2 couples) shared a suite with a loft. The loft was surprisingly private - including its own bathroom with shower. We were very comfortable up there and our friends took the master bedroom.

The rooms are a bit dated but well maintained and very comfortable.

We had a lot of fun here. The staff is friendly and the location is great - you're only a few minutes from downtown, you get to enjoy the resort, and you're already out of town so your next destination is that much closer.

Room Tip: 1201 was great - huge balcony and even though it was on the main floor close to the front desk it wa...
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina_Pilarski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge at Lizard Creek Lodge, responded to this review, July 17, 2014
Dear Christina,

Thank you for taking the time to write your review of our property, your comments are very much valued.
We really appreciate your complements about our wonderful property and our staff. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect.

Thank you again, and we look forward to seeing you on your next trip to Fernie!

Kind Regards

Kari Zuffa
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 19, 2014 via mobile

Myself and my fiancé decided to go out for a great little get away to fernie. Wanting the small mountain town vibe at a great price was easy being that it is off season for these kind of places. We wanted simple cozy and great adventures and that's what we got!

Lizard creek staff were initially very friendly and helpful and the place was amazingly well kept and professional.

We got our keys and went to the room ( a studio style with bed in the living room area) and it was beautiful, bit on the small side but there was only two of us so it was perfect. The cleanliness was immaculate and everything was shiny and looked as new. All appliances worked very well in the kitchen as well. TV was hard to navigate but we soon decided it didn't matter. Our unit overlooked the front of the mountain and it was breath taking.

We hit the pool which was awesome for an out door as it backed right to the mountain with an amazing view. Hot tub had great jets and worked very well.

Lots of hiking and walking trails which we took advantage of. Don't go with an agenda if your there in the off season just go for a walk and have an adventure it's great.

The single biggest let down of this whole experience was the BED. It looked amazing at first. King size bed lots of pillows to choose from no problems right? Wrong! The bed was clean as a whistle so don't worry about that, the problem upon spotting it after a horrible sleep is that it was basically broken. It was concave in the middle and there were springs pressure pointing everywhere. I would have to keep my back flexed to stay on my side of the bed or I would roll to the middle and wake up my fiancé who had already rolled there. When you look at it from the front the mattress is actually concave. I woke up every hour and ended up having a very sore back by time we got home. For god sakes please get a new mattress in room 1103 because it is horrible.

I was upset upon leaving because the person who checked us out didn't ask us how our stay was or anything he just kept head down to him self in and out like nothing. I wanted to complain about the bed but basically didn't get a chance to. From the initial check in which was great to the check out I was displeased. Frankly I would recommend you go here and I will again with hopes of a better night sleep after all it is a hotel and you expect the beds to be the best part.

Stayed May 2014, traveled as a couple
Helpful?
Thank Billy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this review, May 22, 2014
Dear Billy R,

Thank you so much for your wonderful review from your recent stay with us here at Lizard Creek Lodge. We appreciate you taking the time to review us.

We are so glad to hear that your room was to your liking and made use of the pool and facilities. The surrounding walking trails and scenery is wonderful at this time of year.

Although we are disappointed to hear that the bed caused you restless nights sleep, our apologies for this inconvenience. I pasted this concern onto our Housekeeping team and yes you were very correct, the bed was as you described. The underneath support was not sitting as it should therefore the concave effect you experienced. Our maintenance team has rectified the problem which may have occurred during a housekeeping service. Once again our apologies.

I would hope this has not deterred you from staying with us again. We do hope to see you again soon.

Kind Regards,

Nikki Ferris
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 10, 2014

Our stay here exceeded all expectations in terms of comfort, relaxation and service-- especially considering we used Travelzoo voucher to book our stay! The suite had a full kitchen, balcony, sofabed and separate room with a bed. 2 TVs and large oversized bathroom. Very nice décor in the rooms. Karen from housekeeping was amazing. Front Desk person I believe his name was Naseer was also very accommodating. We will be recommending all our friends as the promotion is an amazing deal for such luxury.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this review, May 15, 2014
Dear Jennifer J,

Thank you for taking the time to review your recent stay with us. We are so please to hear that your experience exceeded your expectations and the room was to your liking.

I will be sure to pass on your kind commendations to Karen and Nasir. Thank you.

We hope to see you again soon.

Kind Regards

Nikki Ferris
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 9, 2014

We stayed in many hotels in Fernie, however this one is a cut above the rest. We visited to celebrate an anniversary in April: room upgraded to a suite in the main lodge was amazing. We were cery impressed with the size and quality of the room. Had all the amenities you could need. The facality is really nice and pool and hot tub was excellent. The gym is also quite nice with lots of equipment. The best service came from the housekeeping and the front desk staff. Summer in Fernie is amazing so we booked again for June before we left. Overall, totally fabulous.....Can't wait to return

Room Tip: Pool and Gym is top of the line
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this review, May 15, 2014
Dear Eric S,

Thank you for your kind words and wonderful review. We appreciate you taking the time to review your recent stay with us.

I am glad to hear that your room was to your liking and made use of the pool and hot tub. Its a great way to end the day and enjoy the views.

We look forward to seeing you again in June, also a Happy Anniversary for April.

Kind Regards

Nikki Ferris
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 19, 2014 via mobile

Love lizard creek but internet access extremely frustrating. Depend on it to get things while on site and really frustrating. Simple upgrade the wifi! Not very expensive! I won't be back just because I can't get a couple hours of work done that allows me to get away.

Stayed April 2014, traveled on business
Helpful?
1 Thank Sean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this review, April 22, 2014
Dear Sean M,

I would like to apologize for the inconvenience you experienced on your recent stay with us, it is disappointing to here.

We have recently upgraded our wifi system although we are still going through the teething stages with ensuring the quality and connection.

We do hope you return to Lizard Creek for a second chance.

Kind Regards,

Nikki Ferris

Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Fernie hotels
3.6 mi away
Best Western Plus Fernie Mountain Lodge
3.3 mi away
Red Tree Lodge
Red Tree Lodge
#3 of 22 in Fernie
291 reviews
3.1 mi away
Park Place Lodge
Park Place Lodge
#7 of 22 in Fernie
159 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Griz Inn Sport
Griz Inn Sport
#9 of 22 in Fernie
64 reviews
3.2 mi away
Powder Mountain Lodge
Powder Mountain Lodge
#6 of 22 in Fernie
127 reviews
0.2 mi away
Fernie Slopeside Lodge
Fernie Slopeside Lodge
#11 of 22 in Fernie
95 reviews
Show Prices
Show Prices
Show Prices

Been to Lizard Creek Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lizard Creek Lodge

Property: Lizard Creek Lodge
Address: 5346 Highline Dr | Fernie Alpine Resort, Fernie, British Columbia V0B 1M6, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Fernie
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Fernie
#3 Family Hotel in Fernie
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lizard Creek Lodge 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Lizard Creek Lodge is in the perfect ski-in/ski-out position at Fernie Alpine Resort. The outdoor pool and hot tubs overlook the mountains. There are 14 units in the main lodge and 85 residential style condos in two other buildings. Each of our luxurious suites has differing configurations from tudios, one, two and three bedroom suites. They all feature fully equipped kitchen, gas fireplace and private balcony. You'll enjoy coming home and putting your feet up after a great day on the hill. We offer the only full service property on the mountain, with on-site restaurant and day spa. If you are looking for more than just accommodation, we can provide you and your family with the ultimate resort experience. Open year-round. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Orbitz, Travelocity, Hotwire, TripOnline SA, Cancelon and Evoline ltd so you can book your Lizard Creek Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lizard Creek Hotel Fernie

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing