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Reviewed February 15, 2019

The room smelled bad like there had been a water leak. There is an obvious patched part of the ceiling where there was a water leak (see photo) There are stains on the bed spreads (see photo) Ice in the parking area and near the front doors was not cleared making it hazardous just to get to your car. In general the place is just nasty. The manager was contacted twice by hotels.com and she refused a refund.

Room tip: The place is nasty.
Date of stay: February 2019
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobbieM1173, Manager at Canadas Best Value Inn & Suites, responded to this reviewResponded February 16, 2019

Thank you for your feedback, it is greatly appreciated. The room that you are referring to has been completely updated. The room has been renovated, painted, new bedding, new vanity, and new bathroom. We have had many guests very pleased with this room. We are sorry that this room did not suit your needs but in the future, we do hope that you will come back and see the many updates we have made.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2019

This hotel was a perfect quiet place to stay. I as working in the area and it a quiet way to end the day. Very clean and very friendly staff. If your looking for a quiet place to stay this is a great Hotel!

Room tip: Rooms on the Highway are a little louder with traffic. Snow Plows are loud, but its Fernie and they get lots of snow.
Date of stay: January 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank D'Arcy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobbieM1173, Manager at Canadas Best Value Inn & Suites, responded to this reviewResponded March 13, 2019

Thank you for your feedback, it is greatly appreciated. We are glad that you find our accommodations suit your needs. Welcome back.

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Reviewed January 5, 2019

We had a fantastic stay! We stayed in a large room with a comfortable king bed. Our room was very clean, the tv was extra big, and the free wifi was fast. The breakfast was great too and staff were friendly. The hot tub, pool and sauna were also both a good size and clean - a great place to relax after a day of skiing.

The location of the motel is very convenient - only a short drive to the Fernie ski area, and just a short walk to downtown.

A great place to stay for a reasonable prize!

Date of stay: December 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank F4710MG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobbieM1173, Manager at Canadas Best Value Inn & Suites, responded to this reviewResponded January 8, 2019

Thank you for your feedback, it is greatly appreciated. We are happy that you enjoyed your stay and found our establishment fit your needs. We are working hard to update everything to make our guests feel more at home and enjoy their holidays.

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Reviewed December 30, 2018

We had a two bedroom suite for a week over the Christmas holidays. This hotel is graded as a 2.5 star hotel but it doesn't fall short on much and definitely not the things that matter. The beds are very comfortable and newer. The hotel and our room were extremely clean without any foul smells or smells of cleaner trying to mask foul smells. The indoor pool is beautiful and a decent size. We used the hot tub every day. Everything functioned correctly; cable tv, full size fridge and full sized stove with oven (although has coil elements which our kids found amusing), microwave and coffee maker and never a problem with hot water. The bathroom was a bit small but there was a massive vanity area with mirror outside the bathroom. There was a large selection of cold breakfast items and coffee/tea/hot chocolate offered at the breakfast buffet that was included. Most importantly the staff at this hotel were amazing. They were kind, attentive and were always there to help or answer questions. You aren't going to get turn down service with chocolates on your pillows here nor are you going to get super luxurious fine linens but if you want comfy beds, cleanliness, lots of space a great pool and excellent customer service, this is the place.

Date of stay: December 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Lorkennine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobbieM1173, Manager at Canadas Best Value Inn & Suites, responded to this reviewResponded December 31, 2018

Thank you for your feedback, it is greatly appreciated. We are glad that you found our establishment to be satisfactory for your needs. Thank you and welcome back.

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Reviewed August 22, 2018

The rooms are so nice. The beds are so comfortable and the room was spotless. The shower is so nice and the wifi is very fast. Definitely worth the price and would highly recommend to any on staying in fernie

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bbowde182525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbie M, Manager at Canadas Best Value Inn & Suites, responded to this reviewResponded August 23, 2018

Thank you for your feedback. Any and all feedback is appreciated. We are glad that you enjoyed your stay in Fernie and that you found our establishment comfortable and the rooms clean. When you are in Fernie again, we hope to see you. Again, thank you so much for your positive feedback.

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