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Best Western Plus Fernie Mountain Lodge
Ranked #1 of 22 Hotels in Fernie
Certificate of Excellence
Reviewed November 12, 2013

Got a free stay through Best Western rewards program so we chose to check out this hotel. We were on a romantic weekend trip and was it ever a pleasant surprise start to trip. From the excellent greeting at front desk, the well decorated lobby, the beautiful room (with fireplace), outdoor hot tub to the excellent breakfast it just couldn't have been any better. Thanks Fernie BW.

  • Stayed: November 2013, traveled as a couple
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Thank WilliamMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wojtek H, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded November 18, 2013

“Wow” is exactly what we want our guests to say when they leave our hotel! Thank you sharing your experience and for letting us make your romantic getaway special. We look forward to your next visit!
Best wishes,
Wojtek Hellwig
General Manager

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345 - 351 of 474 reviews

Reviewed October 23, 2013

Fernie is a small town anyway so how far would you have to go to get anywhere. It was priced quite High but it is getting to ski season. I could walk right there to Boston Pizza because it was attached to the hotel. you can charge your meal. The lady at the desk gave me a goody bag because I am a diamond member. Unexpected treat. The morning breakfast was a super spread. Nothing sensational but the hotel is clean and clearly a vacation place. I stayed on October 16, 2013. It has a pool area which is kind of weird because it looks out to the lobby and people standing at the elevator stare at you while you are there. weird

  • Stayed: October 2013, traveled on business
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Thank Pamela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wojtek H, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded October 28, 2013

Glad you enjoyed the goody bag! We know that it’s the little things that make your stay enjoyable. You can always count on a clean room and great amenities when you stay with us. We appreciate your feedback and hope you’ll stay with us again.
Many thanks,
Wojtek Hellwig
General Manager

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Reviewed October 7, 2013

Lovely modern hotel. Squeaky clean well appointed room. The bed was excellent to sleep on. The shower was a bit of a disappointment but there was little else to find that was negative. Breakfast was quite good for being served cafeteria style. The breakfast was included and when they say full breakfast it definitely was. The breakfast attendant/waitress was excellent. She was personable, energetic and efficient. This a a newer modern hotel with what appears to be good management and well trained staff. Another great addition to the hotel is a Boston Pizza attached. We ate there in an another overnight stay a year or two ago. It was excellent.This hotel is worth a visit and at least an overnight stay.

Room Tip: Book early for best selection. King side bed comes with Jacuzzi in room.
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  • Stayed: October 2013, traveled on business
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Thank rhstocks188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wojtek H, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded October 14, 2013

Glad we could impress you for the second time! We take pride in not only our delicious breakfast and clean rooms, but our excellent staff. Our team works extra hard to make your stay special. I will be sure to pass on your compliments during our next training meeting. Thank you for staying with us!
Respectfully,
Wojtek Hellwig
General Manager

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Reviewed September 26, 2013 via mobile

Prices are over the top in comparison to what is available in a small and average tourist town. Fernie is not "all that". Beds and bedding nice. Breakfast closes to early for the perk to be included in the room price. Nothing Wow. Front Desk associates need more customer service training. Welcome was non existent.

  • Stayed: September 2013
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1  Thank judyjudyjudy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wojtek H, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded October 8, 2013

We’re sorry some things fell short of your expectations during your stay. Our staff is trained regularly to make sure every guest feels welcomed and taken care of. I will bring your experience to their attention during our next meeting, and hope that you had an enjoyable stay with us otherwise. Thank you for your feedback.
Respectfully,
Wojtek Hellwig
General Manager

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Reviewed September 23, 2013

We stayed at two Best Western hotels on our recent road trip and have nothing but excellent reviews for both (in Fernie, British Columbia, Canada and in Shelby, Montana USA). We chose them due to the availability of pet-friendly rooms in both cases, but the service, comfort, décor, breakfasts and other amenities were top-notch. They even delivered a dog bed to the room for our family pooch. Our experience with the Best Western in Fernie was greatly enhanced by the nearby trails and the proximity to the downtown shopping area. We loved Fernie and would for sure stay at the Best Western again.

Room Tip: We appreciated that our pet-friendly room was on the third floor, back side. Usually pet-friendly ro...
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  • Stayed: September 2013, traveled as a couple
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Thank Coolquail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wojtek H, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded October 8, 2013

Top-notch service for you and your pooch is what we do best! We believe your dog deserves to have a comfortable stay too. And being able to take them for a walk along our nearby trails makes the stay even more memorable. Thank you for sharing your experience and we hope to see you again soon!
Sincerely,
Wojtek Hellwig
General Manager

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Reviewed September 18, 2013 via mobile

After traveling for several days. My husband and I were seeking a king room. We found 1 here and it was wonderful. We had a 3rd floor suite with fireplace. We have stayed at other hotels on our trip but this was the closest to all amenities. We had food delivered right to our suite. My only small complain was that there wasnt a fan in the bathroom. We were exhausted so we asked for a late check out. It wasnt a problem. However the maintenance started the man lift beeping at 9 am. Which is acceptable. It was a overall great stay and we will be back again

  • Stayed: September 2013
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Thank Miriasiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wojtek H, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded September 27, 2013

Thank you for sharing your experience! We’re glad you enjoyed your stay and were well taken care of. I will make a note of your suggestion to keep in mind for future updates. Don’t stay away too long!
With regards,
Wojtek Hellwig
General Manager

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Reviewed September 18, 2013

Our room with two double beds was spacious, well maintained and with good amenities. The furnishings were in good condition and the beds were very comfortable. The adjacent BP Restaurant was convenient and the public areas of the hotel attractive and well maintained. A very pleasant stay but the property is overpriced at an AAA rate of $172. plus tax.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank TeeP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wojtek H, General Manager at Best Western Plus Fernie Mountain Lodge, responded to this reviewResponded September 27, 2013

Aren’t our beds amazing? It can be hard to wake up in the morning they’re so comfortable. I’m glad you had a nice stay and took advantage of the BP Restaurant nearby. We look forward to your next stay!
Much thanks,
Wojtek Hellwig
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Fernie Mountain Lodge

Address: 1622 7th Avenue | PO Box 2680, Fernie, British Columbia V0B 1M0, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Fernie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Fernie
#1 Family Hotel in Fernie
Price Range: $140 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Fernie Mountain Lodge 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Fernie Mountain Hotel Fernie
Fernie Best Western

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