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“Family ski trip”
Review of Red Tree Lodge

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Red Tree Lodge
Ranked #3 of 22 Hotels in Fernie
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 1, 2014

This was our first stay at the Red Tree Lodge. We stayed there for three nights at the end of March 2014 during our ski trip. Everyone was very friendly and helpful. Our room had lots of space for our family of four and was very clean. Our kids thought it was great there was a theatre! The communal kitchen is a nice amenity. For us the heated boot room was the icing on top of our stay!! Nothing like putting on toasty, dry ski boots in the morning!
We would definitely stay here again!!!

  • Stayed: March 2014, traveled with family
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Thank ATanya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedTree_Staff, General Manager at Red Tree Lodge, responded to this reviewResponded April 2, 2014

Hello Tanya,

Thank you for your great review! We have tried to build an array of amenities to make us a very family-friendly hotel and things like the kitchen and theater are great examples. As you noted, the boot room also works really well all winter (in the summer we convert it to a bike storage room to go with our bike wash station outside). I'm glad you enjoyed your family had a great stay and we'll look forward to seeing you again next time.

Sincerely,

Jon Ward
General Manager
Red Tree Lodge

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282 - 288 of 390 reviews

Reviewed March 26, 2014

This was our second stay at the Red Tree.

We got a suite at a very good rate. The room was terrific.

The staff are incredible, very well trained and super helpful.

The resturant has very good food at very reasonable prices.

The hotel is close to some other very good resturants and pubs.

We will most certainly stay again.

Terry

Room Tip: The suites are very nice
See more room tips
  • Stayed: March 2014, traveled on business
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1  Thank Terry Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedTree_Staff, General Manager at Red Tree Lodge, responded to this reviewResponded March 27, 2014

Hi Terry,

Thanks for your kind words and thanks for coming back! I'm glad you got to enjoy the suite this time and my staff were really pleased to see your mention of them in your review.

We'll look forward to seeing you again next time you're in town!

Sincerely,

Jon Ward
General Manager
Red Tree Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

In European terms, the rooms are massive. Lots of space, nice comfy beds, toasty hot tub and a well stocked bar. Service always with a smile, from the Front Desk through the bar to the housekeeping staff, a genuinely happy atmosphere. Despite being located downtown, the views of the skihill and the 3 sisters are great. Highly recommended.

  • Stayed: January 2014, traveled solo
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1  Thank Jonathon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedTree_Staff, General Manager at Red Tree Lodge, responded to this reviewResponded March 25, 2014

Hello Jonathon,

Thanks for your very nice words! It was a pleasure to have you back and I look forward to your next visit with us. I'll make sure that everyone knows how much you appreciated the smiles and our happy atmosphere, and we'll make sure to keep it up!

Until next time,

Jon Ward
General Manager
Red Tree Lodge

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Reviewed February 13, 2014

My son and I recently stayed at the Red Tree Lodge for a ski trip and we had a fantastic stay. The staff was friendly, the lodge was impeccably clean, the beds comfy, and the bonus amenities (fridge, communal kitchen, lounge, movie room) made the stay extra enjoyable and helped us save money. The location is great - it's an easy walk to restaurants and to the rink to catch a Ghostriders game.

  • Stayed: February 2014, traveled with family
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1  Thank Gord M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedTree_Staff, General Manager at Red Tree Lodge, responded to this reviewResponded February 14, 2014

Hi Gord,

Thank you for your review! I'm really glad that you and your son enjoyed your stay with us so much. It was a pleasure to have you join us and I'll look forward to seeing you again next time so I can buy you a coke!

Safe travels,

Jon Ward
General Manager
Red Tree Lodge

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Reviewed January 10, 2014

Great for families! The guest kitchen is very convenient! Great beds, clean rooms and bathrooms, ski lockers and ski boot room (warm!), friendly staff, excellent value! The swimming pool is under renovation but will open soon. Highly recommended!

  • Stayed: January 2014, traveled with family
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Thank Paula P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedTree_Staff, General Manager at Red Tree Lodge, responded to this reviewResponded January 13, 2014

Hi Paula

Thanks for your very kind words. I've glad you enjoyed your stay and found us to be great for families. With our amenities and room types like the Family and Deluxe Family rooms, we try to have everything you need ready to go. I hope we'll see you again soon (when the pool has reopened!)

Sincerely,

Jon Ward
General Manager
Red Tree Lodge

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Reviewed December 31, 2013

No elevator, but only two levels. Rooms updated and clean. Excellent cook at dinner attached to hotel. One of us slept well on their bed. Friendly and helpful staff. I wouldn't keep the communal kitchen if you want guests to use the restuarant already up and running.

  • Stayed: December 2013, traveled as a couple
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Thank Gothereanddo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedTree_Staff, General Manager at Red Tree Lodge, responded to this reviewResponded January 1, 2014

Hello Gothereanddo!

Thanks for your review. I appreciate you taking the time to tell us about your stay. I'm proud of the team we have here at the Lodge and I'm glad you found everyone helpful and friendly. I'll make sure to pass on to the restaurant and chef how much you enjoyed your meal as well.

Thanks again and I hope we'll see you again soon!

Jon Ward
General Manager
Red Tree Lodge

PS - great user name!

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Reviewed December 28, 2013

The Red Tree Lodge was a great hotel to stay. The service was excellent and they answered every question we had. The hotel was clean and the price of the hotel was reasonable for what you would get. The pillows require upgrading, that being said there were extra pillows if needed. I would come back to this hotel with my family as it was a great price for what you get.

  • Stayed: December 2013, traveled with family
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1  Thank Mrs Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedTree_Staff, General Manager at Red Tree Lodge, responded to this reviewResponded December 30, 2013

Hello Mrs Q

Thank you for your review! I'm glad to hear you and your family enjoyed your stay with us. I'm very proud of the team we have hear and the service they provide - everyone from the Front Desk to the Housekeepers and our Maintenance team and more are always looking for a way to make sure everyone is as comfortable as possible at the Lodge.

I'm sorry to hear that you didn't like our pillows! I'm glad you found the extras available in the room, and we also have a wide variety of different pillows available for our guests. People's preference here can be so varied that we make sure to stock all sorts - thick and thin, soft and firm, feather and synthetic. When you come back next time (don't forget to ask about our Return Guest Discount) if you mention your preference, we'll make sure to find some to your liking.

I hope we'll see you soon!

Jon Ward
General Manager
Red Tree Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Tree Lodge

Address: 1101 7th Avenue | PO Box 2294, Fernie, British Columbia V0B 1M0, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Fernie
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites
Hotel Style:
#2 Family Hotel in Fernie
#3 Green Hotel in Fernie
#3 Romantic Hotel in Fernie
Price Range: $85 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Tree Lodge 3*
Number of rooms: 43
Official Description (provided by the hotel):
The comfortable and friendly family-run Red Tree Lodge is centrally located and has many hostel-like features including a fully equipped guest kitchen, sauna, hot tub, indoor kids pool, 24 seat movie room (free movie rentals), laundry facilities and a games room with pool table, foozeball, poker table and lots more board games. We have a ski tuning room, heated boot room, and ski lock-up for winter guests and a bike storage, bike and boot wash station and BBQ area for summer guests. Free high-speed internet is available throughout the lodge and parking (with winter hook-ups) is also free. All rooms are en-suites and have coffee/tea, mini fridge, microwave and air conditioning. Stay & play for discounts on winter and summer packages including rafting, hiking, mountain biking, fly-fishing, golf or cat-skiing, snowmobiling, dog sledding, first tracks or ski lift tickets. ... more   less 
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Also Known As:
Red Tree Hotel Fernie

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