We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Whats with the hot tub?” 3 of 5 bubbles
Review of Cornerstone Lodge

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Cornerstone Lodge
Ranked #10 of 22 Hotels in Fernie
1 review
“Whats with the hot tub?”
3 of 5 bubbles Reviewed February 25, 2012

Decent place. Right on the mountain. Ski in ski out. My only complaints are that there really isnt any service. And the hot tub is about the size of a bathtub, so dont expect a soak after a long day on the mountain as it will be full.

  • Stayed February 2012
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank JM8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cornerstonelodge, General Manager at Cornerstone Lodge, responded to this review, March 23, 2012
Dear JM8888

We are very happy that you enjoyed the great ski -in ski- out location of the Cornerstone Lodge. All units at the Cornerstone Lodge are Full Condominium units and therefore are offered limited services. We do agree with you that the hot tub is on the smaller scale but we do hope the patrons are aware of the suggested posted time limit for sitting in the hot tub and of others who may be waiting.
We do hope that you will come back to visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

39 reviews from our community

Traveler rating
    17
    10
    9
    2
    1
See reviews for
21
11
Solo
0
1
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Saskatchewan
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed January 23, 2012

A group of four of us in our mid-20s stayed in room 304 at the Cornerstone Lodge for 3 nights (Jan 20-23).

Check-in is located at the Griz Inn, which is a bit of a hike from the Cornerstone Lodge. We were glad we had been warned by TripAdvisor reviews. There is a large 8.5X11" typed sheet of paper in the window now (to the right of the door) saying that check-in is at the Griz Inn as well.

We had an issue at check-in as one of our party had to drop-out the night before. We told the front-desk when we checked in that we wanted to cancel one of the 2-day lift tickets and they printed it and charged us anyway. My friend that booked the package in the first place called to try and resolve the situation and everyone he talked to kept telling them it wasn't their problem and to call someone else. He kept getting the same answer from everyone, so I guess we will be paying for a 2-day lift ticket that sat on the kitchen table in our suite for 2 days without being used by anyone.

We really enjoyed the large vaulted ceilings on the third floor which really opened the place up. The suite was clean with nice amenities in the bathroom and we were very happily surprised to find a washer/dryer in the bathroom. This was a 2 bedroom kitchenette and unfortunately many of the dishes had been put away dirty and required some extra time being scrubbed before we could use them!! The fireplace was great.

The building is very conveniently situated with regards to access to lifts. Once we had all of our gear on, we had the choice of three lifts which were all a short walk from outside the door. It was easily accessible to get down to for lunch or a drink part-way through the day.

The underground parking was great, however upon our arrival the check-in did let us know that many people had checked out but not moved their vehicles yet. There were a few spots left underground, but two large trucks with toppers on them were parked like complete jerks taking up valuable parking spaces! We spent several minutes edging our large SUV into a tight corner space, trying not to damage the paint on the concrete barriers. There were several other guests that came in after us that were forced to spend significant time edging into too-small parking spaces as well. We arrived on a Friday afternoon around 4pm. The underground parking was almost empty by the time we left on Monday morning.

Also, they do provide guest lockers for equipment in the underground parking (not allowed upstairs), but they are VERY narrow and would not fit snowboards. Likely only appropriate for skis. We luckily had room in the vehicle to store our boards.

Warning: If you are going to stay here (or at least in this suite), BRING YOUR OWN PILLOWS. They were terrible. All four of us woke up with very very stiff necks and backs. The beds were not very comfortable either... could probably use replacing or some kind of pillow topper.

Oh, and also bring EARPLUGS! Lots of noise in this suite!!

Unfortunately this room looked out over the "village" and was directly located across from the Griz Bar, with several parking lots right outside as well.

Elk Valley was under a Winter Storm Warning for the first two days we were there, so they were receiving some snow. With our suite looking out over the parking lots, this meant that every morning starting at 6am, we were woken up to bobcats and graders working on the roads and lots. VERY VERY LOUD. Not sure if earplugs would have done the trick to be honest. This maybe would have been understandable with the snow they received the first night, but this even happened Monday morning when there was no new snow!!

We completely understand the roads and lots needing to be cleared out, but 6am with people still sleeping was completely unacceptable. This was mentioned to the front-desk when they checked out and we were told "it was out of their control."

On Saturday night, bar patrons spent several hours launching snowballs at our suite while other guests in the Cornerstone lodge sent some back. The hooting and hollering continued into the wee hours of the evening as well. We like to have as much fun as the next person, but we wanted to get in a full day of snowboarding the next day and couldn't get any sleep!!

There is an indoor hot tub on the 3rd floor of this lodge, so this was down the hall from our room. The posted limit is no more than 6 people and the water/spa room was very warm. We ended up opening the window in the room just because the heat was intolerable for more than a few minutes. When we were sitting in it on Sunday night trying to work the kinks out of our tired legs, someone kept opening the door (required room key) and swinging it open so it banged against the wall and then they would run away!

I am not sure I would recommend this particular accommodation to anyone unless a few things were changed... the other side of the building (facing the mountain) may have been significantly quieter, but you would never know until you got there. The beds/pillows may also vary from suite to suite (as I believe these are owned time-share units) so that issue may not exist in every room.

Basically if you want to stay right on the hill but not sleep, this is a great location!!

Room Tip: Third floor has nice vaulted ceilings. Try to get backside (mountain facing) location in lodge. Ro...
See more room tips
  • Stayed January 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
1 Thank letmecount123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cornerstonelodge, General Manager at Cornerstone Lodge, responded to this review, February 13, 2012
Dear letmecount123

Thank you so much for taking the time to review the Griz Inn. We are happy to hear that you enjoyed many elements of your stay such as the suite amenities, hot tub and location, but we are also very sorry that your overall experience did not meet your expectations.

We regularly share guest comments with our staff as we believe it is important for our guest services team to empathize with our guests when challenges occur. These reviews are always very helpful for us to understand what areas we may need to address to make for the best possible guest experience.

In particular, we would like to point out the constructive actions we have undertaken based on your feedback:

Firstly, although we have had very little negative feedback regarding pillow and bed comfort in the past, guest comfort is a priority and we will be sure your comments are shared with the Owner’s Rental Association.

Secondly, when packages such as yours need to be changed (i.e. refunding lift passes) the guest must coordinate such matters directly with the tour operator who sold the package. To ensure our staff can provide the most accurate information to guests, we have contacted the tour operator to reconfirm the proper contact procedures and have reviewed them thoroughly with our guest services team.

Finally, it is unfortunate that several external incidents such as slope grooming, snow removal and boisterous bar patrons disrupted your sleep. While we have little direct control over such matters, we communicate regularly with the ski resort to help minimize such incidences and have already forwarded your comments to the Resort owners and requested a meeting to see if there are ways in which we can reduce the impact of these inconveniences on our guests.

We are sorry to see that you question whether or not you would recommend our facilities but we do hope that you will come back another time and give us the opportunity to offer a better guest experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 14, 2011

I stay at this property every year on a ski trip with my family. It is a great location right on the hill, ideal for having lunch breaks and a bit of wine. Park the car underground for three days and leave it. Kelsey's restaurant has great food and friendly staff. The rooms are clean and well appointed and always stocked with all the amenities a kitchen would need. The hot tub after a day on the hill is most welcome for tired muscles and a fitness room also helps for buringing those Kelsey calories. By far the best accommodation at the hill when considering value and quality. The prices are far better than counterparts on the hill and the location is ideal for access and ski out. I will keep staying every year and look forward to the trip! Thanks to the management and staff of Cornerstone, you do an excellent job! See you next year.

Room Tip: Ask for the hillside rooms, better views and great access.
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Graham S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cornerstonelodge, General Manager at Cornerstone Lodge, responded to this review, January 18, 2012
Dear Calgary There:

Thank you very much for taking the time to write a review for the Cornerstone Lodge. We are very happy that you are pleased with our customer service team and that you will continue to stay with us for your future visits to Fernie.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Level Contributor
57 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed August 26, 2011

This was our first time staying in Fernie. The lodge is perfectly located for ski in ski out acccomodation. Literally a minutes walk to the main lift.
The lodge does not have a reception of its own, you check in at the resort centre and get directions from there. I can't really fault the lodge in terms of service etc and there was nothing specifically wrong with our accomodation. We just found it very basic and nothing really appealing about it whatsoever. It was clean and tidy but very basic and a little depressing inside we found, with no atmosphere included. The hot tub on our floor was just a concrete floor with a hole for the tub in!! Not paticularly relaxing or enjoyable.
We personally do not like large scale, busy ski resorts but this was a little too small and quiet for our tastes, which are al personal I guess.
The lodge does have a Kelseys restaurant which is handy, but for what it is i is very expensive (which we found the whole place to be). Bearing in mind when we first went skiing in canada 4 years ago you were getting 1.90 dollars to the pound. On this holiday we got 1.50 (hence the noticable price rise).
We cannot fault the hill. The lift lines are minimal and the staff very friendly and helpful. You often have runs to yourself, which is generall a massive plus for Canadian resorts.
We were a little unlucky in that there was heavy rain for a few days at the start of our holiday which really took most of the snow away.
overall, not a bad place to stay by any stretch of the imagination, but it wouldn't be somewhere I returned to or recommended to friends etc.

  • Stayed January 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank keeno9712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cornerstonelodge, General Manager at Cornerstone Lodge, responded to this review, September 21, 2011
Dear kenno9712:

Thank you for your recent review of the Cornerstone Lodge. We are happy to see that
you think Fernie is not a bad place to stay but are sad that you felt the Fernie Alpine Resort is too small and quiet. The quaintness of Fernie is what brings many return visitors year after year. We are extremely sorry to see that you would not return
for possibly a better experience and that you would not recommend us to your friends.
We do hope that some day in the future you will give Fernie Alpine Resort and the Cornerstone Lodge another try.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 7, 2011

Stayed at Cornerstone Lodge for the first time and it was an awesome experience.

Customer service is great when we checked in. They are very helpful in giving us instructions to the facility. Easy access to underground garage with lots of ceiling clearance for the gears on top of SUV. Easy access to the third floor from the garage via elevator. There are baggage trolleys stationed in the garage that are handy for moving all our stuff in one trip.

The unit is spacious and with high ceiling. It’s comfy, clean, fully furnished and with a mountain view facing deck. The lodge is at the very foot of the ski hill. It’s our base camp for summer activities around Fernie.

All the things we need in the kitchen are already available and ready for use. Chopping board, knives, pots/pans, dishes, cutleries, dishwasher, oven, microwave, kettle, toaster, fridge, etc. Also include cable TV, fireplace, washer/dryer and cable only internet access.

It’s actually a good idea for us not having wifi and only use ethernet cable for internet access. I can still make a quick online check of some essentials using cable and not give an easy access to my kids to be online with their gadgets and get distracted from the purpose of the trip.

It’s a great feeling to know that at the end of a long day exploring places and enjoying lake beaches in the vicinity, there’s the spa, cold beer and the comfortable suite that we can retire on to re-charge for the next day’s adventure.

It’s a great value, great comfort, great location… Definitely a must see for us during winter ski season. We'll be back!

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Beadjean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cornerstonelodge, General Manager at Cornerstone Lodge, responded to this review, August 19, 2011
Dear Beadjean:

Thank you so very much for your kind review of the Cornerstone Lodge. We are very happy to see that you and your family enjoyed your recent visit with us and that you had the opportunity to enjoy some of the wonderful areas and activities that Fernie has to offer. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rossland, Canada
1 review
3 of 5 bubbles Reviewed July 27, 2011

The room quality was very good except for a tear in the arm of the sofa. Would recommend replacing the sofa, very dated.
Garage smelled very bad, it was very hot even though the thermostat was set at 0.
There appeared to be a water leak in the fitness room, a ceiling tile was found on the floor.
I would love to come back in the ski season.

  • Stayed July 2011, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank JimWest123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cornerstonelodge, General Manager at Cornerstone Lodge, responded to this review, August 8, 2011
Thank you very much for taking the time to write your review on Trip Advisor. We are working very closely with the owners of each unit in trying to keep the units updated and will definitely advise them of your comments regarding the furniture.
When we were made aware of the smell in the garage, we did advise the on site Restaurant to remove the odor causing problem and it was done fairly quickly.
We are very happy to see that you would love to come back and visit us during ski season and your are correct that the Cornerstone Lodge is the Premium Ski In Ski out location at Fernie Alpine Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 2, 2011

We have never stayed in a Ski in/Ski out type of accommodation, and based on our experience at the Cornerstone, we will again (and certainly at the Cornerstone). I agree with most comments posted earlier, so I won't repeat them; however, I must highlight the parking, designed for vehicles with ski boxes (will easily accommodate 8 foot tall trucks), and the customer service.

The layout of the hotel is great - you drive "up" into the garage, and take an elevator from there to your floor - couldn't be easier. The ski and play day care is in the same building and is by far and away the best children's program for skiing I have encountered.

The only issue we had was with the hot tub room, next door to our room on the 3rd (top) floor. Not only was it not open for business due to ongoing repairs, it was also leaking - into our room. The wet spot (and wet carpet odour) in our bedroom appeared 3 days into our 5-day stay. This negative was more than overshadowed by the staff's response. They first offered to move us to the next door condo (an upgrade to a 2-bedroom from our 1-bedroom unit), and they also offered to do the move for us. Due to the fact that we had a LOT of stuff with our 3-year old with us, we decided to stick it out in our unit. Maintenance did what they could to mop up the water and dry the carpet while we were there. The final excellent gesture was that they credited my credit card for the last night's stay for the inconvenience, even though I never once made any suggestion of compensation. I found this gesture on the management's part to be outstanding, especially considering we were there over the Christmas period.

We will stay at the Cornerstone again. And yes it's true, you cannot possibly be closer to the lifts and amenities of Fernie Alpine Resort. I would give a 4.5 if I could (I save 5 for perfection)

  • Stayed December 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AdventureBound007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cornerstonelodge, Manager at Cornerstone Lodge, responded to this review, January 12, 2011
Dear AdventureBound007:

We would like to thank you very much for taking the time to share your comments on your recent visit to the Cornerstone Lodge. We greatly appreciate your kind remarks regarding our facilities and guest services. It was most unfortunate that when the maintenance staff were preparing the hot tub for the busy season a part broke. This part was delayed in delivery causing the hot tub to be closed and then when the part was being replaced the seal broke and this was the cause of the water leak into your unit. We are very happy that you felt our staff responded correctly to the difficulties you experienced during your stay.
We are happy to see that you would recommend the Cornerstone Lodge and we look forward to being of service to you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Fernie hotels
0.2 mi away
Lizard Creek Lodge
Lizard Creek Lodge
#1 of 22 in Fernie
4.0 of 5 bubbles 519 reviews
0.1 mi away
Griz Inn Sport
Griz Inn Sport
#9 of 22 in Fernie
4.0 of 5 bubbles 61 reviews
3.8 mi away
BEST WESTERN PLUS Fernie Mountain Lodge
Show Prices
Show Prices
Show Prices
3.2 mi away
Park Place Lodge
Park Place Lodge
#5 of 22 in Fernie
4.0 of 5 bubbles 152 reviews
0.1 mi away
Fernie Slopeside Lodge
Fernie Slopeside Lodge
#11 of 22 in Fernie
3.5 of 5 bubbles 92 reviews
3.5 mi away
Red Tree Lodge
Red Tree Lodge
#4 of 22 in Fernie
4.5 of 5 bubbles 264 reviews
Show Prices
Show Prices
Show Prices

Been to Cornerstone Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cornerstone Lodge

Property: Cornerstone Lodge
Address: 5339 Fernie Ski Hill Rd | PO Box 2560, Fernie, British Columbia V0B 1M0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Fernie
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Ski-In / Ski-Out Suites
Hotel Style:
Ranked #10 of 22 Hotels in Fernie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cornerstone Lodge 3*
Number of rooms: 26
Official Description (provided by the hotel):
Cornerstone Lodge at Fernie Alpine Resort offers an ideal ski-in, ski-out location and exceptional comfort in our fully-equipped 1 and 2 bedroom condominium suites. Unit features include full kitchens, gas fireplaces, air-conditioning, free wireless high-speed internet access, cable TV and balconies. Facility amenities include a licensed restaurant (Kelsey's) and Slopeside Cafe on the main level, Fernie Alpine Resort Daycare on the main level, indoor whirlpool, fitness room, and underground parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline and Travelocity so you can book your Cornerstone Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing