It all started with a loooong wait to check in, there were only 2 people working the front desk and the line up was around the corner, the manager kept coming out and smiling but never attempted to speed things up, in total we waited around 45 minutes!
Our room was nice and comfortable.
We booked the casino package, dinner and breakfast were included, i would never do this again! The food, service and management at the bifteque restaurant was horrible, we were a large group with reservations made the day before, they seated us at 3 different tables with only one waiter, no bus boys. After a 2 hour wait and a complaint to the manager we were finally served the salads, the lettuce was rotten and showed a lack of care on the part of the kitchen. The food, though expensive was under par. over 20 people were not satisfied despite continued complaints the manager insisted on justifying the restaurants actions. Unfortunately we had to return to the restaurant for the breakfast package, it's hard to screw up breakfast but they managed to do it.More
- Free Wifi