I stayed at this hotel over the Memorial Day weekend and the service was atrocious! The reservation was supposed to include casino chips for each person but, upon arrival, we were told the chips were for each room. The dinner reservation we made at Le Biftheque also got messed up. I could go on....credit card mix up, # of rooms in the reservation, extra charges. The worst part was that the hotel management did nothing to assist us. Customer Satisfaction is not part of their vocabulary. The restaurant staff, however, couldn't have been nicer. They definitely went above and beyond. Hotel itself was very nice and clean but I would NOT recommend staying here.
- Free Wifi