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“Great location, great price. Ideal for 1-3 night stay.”

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Best Western Plus Gatineau-Ottawa
Ranked #5 of 26 Hotels in Gatineau
GreenLeadersSilver level
Reviewed September 3, 2013

It is a quite nice hotel to stay. From the outside it looks like old appartments. But inside it is ok. They could do some renovations in the ahllways and in the rooms. We had some big white stain splatter on the carpet in the room. Dust on heaters. But bed was very comfortable. Room is large enough. The pool is very nice. 2Meters depth! It is about 25 minutes walk to Byward market, 4 minutes walk to the port (you can take Water taxi shuttle for Ottawa or Casino). About 3 minutes walk of bike rental which you cna leave the other side in Ottawa. Not a lot of parking in front of hotel, but they have 2 more at about 1 minute by walk. Would stay there again!

  • Stayed: September 2013, traveled as a couple
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1  Thank realbob666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lives2Travel20, General Manager at Best Western Plus Gatineau-Ottawa, responded to this reviewResponded September 7, 2013

realbob666,

Thank you for taking the time to your share your experiences at our hotel, with the Trip Advisor community.
I was pleased to read that your enjoyed your stay us, however disappointed that your housekeeping was not to your standards. Let me assure you that the items you mentioned were immediately taken care of. Regarding your comments about our building, your will be excited to learn that we are now in the final stages of finalizing the new design of our hotel exterior renovations slated for late 2014.

On behalf our entire team, thank you for choosing our hotel and we hope to see you soon.

Yours in hospitality,

Martin Fogarty
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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397 - 403 of 736 reviews

Reviewed August 25, 2013

This hotel was perfectly located with amazing views of the Ottawa river and the parliament buildings. The room was comfortable and clean. Beds were comfortable as well. It was a short walk across the Alexandra bridge to Ottawa and all of the attractions including the Byward Market, Parliament buildings, the mint and many others. Good choice and value.

  • Stayed: August 2013, traveled with family
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Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lives2Travel20, General Manager at Best Western Plus Gatineau-Ottawa, responded to this reviewResponded September 7, 2013

Michelle W,

Thank you for taking the time to share your experiences at our hotel, with the Trip Advisor community. Our hotel is extremely privileged to be able to offer our clients such a great view from our Riverview guest rooms. I was glad to have read that you and your family selected one of these rooms, and were able to see the Parliament Buildings.

On behalf our entire team, thank you for choosing our hotel and we hope to see you soon.

Yours in hospitality,

Martin Fogarty
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

We were welcomed in a very friendly manner. SInce it was after 7 on a Sunday, we were told the best place to go for dinner was down the block at the "Papaye Verte." Such a great suggestion that we had dinner there 3 times. Our room had a beautiful view of the river and Ottawa. Wonderful room etc. We loved our breakfast experience. A wide variety of very fresh and well prepared food. If we are ever in Gatineau in the future, we will stay here.

Room Tip: choose a river view. Well worth the additional money.
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  • Stayed: August 2013, traveled with family
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Thank jasmine1756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lives2Travel20, General Manager at Best Western Plus Gatineau-Ottawa, responded to this reviewResponded September 7, 2013

Jasmine 1756,

Thank you for taking the time to share your experiences at our hotel, with the Trip Advisor community. I was pleased that you were happy with our team’s restaurant suggestion. The Green Papaya is also one of my personal favorites. I was also happy to read that the extra money you spent on the upgrade to one of our Riverview Balcony guest rooms was well worth it. Thank you for also acknowledging your positive breakfast experiences, we have a new independent operator in the Bistrot Cartier restaurant. It is great to hear that they are making a positive impact to our operations.

Once again thank you for your review; we hope to welcome you back real soon,

Yours in hospitality,

Martin Fogarty
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

We were on a road trip and knew we would be in Ottawa on Canada Day. I wanted to be able to enjoy the festivities, but more than anything I wanted to be in my room to watch the evening fireworks. I searched the web looking for a hotel to fit my needs and the Best Western Gatineau-Ottawa on Rue Laurier was the answer. We requested a river view, balcony room. We were in room 422 and it was fabulous. We sat on the balcony with a glass of wine and enjoyed the fireworks. When they were over we went inside our room, no fighting the crowds to get to our hotel. The hotel is across from a park and they had it a stage with bands, kids events, food. We also walked to the events in Ottawa, changing of the guards, bands, food and fun. We are walkers and in good health. It is about a half mile walk across the bridge so if you have health issues it might be tough. The restaurant was just leased to Lindocile/ Geoffroy Chanbonneau and they didn't have a printed menu. He said they were offering one item that evening because of the Canada festivities. We had a great steak,potato and wine and enjoyed having a meal and taking the elevator home. I wish them much success with this restaurant. The parking is underground and is a bit scary to enter, but we felt our things were safe. The staff is very friendly, I would recommend it highly.

Room Tip: Request a River View, upper level, balcony room.
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  • Stayed: July 2013, traveled as a couple
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Thank Toothfairy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

For whomever is looking is for a weekend gateway to Ottawa with the family, I would say this is the perfect place to stay. This hotel offers consistent quality year over year,and the best view to the Ottawa City, it's close to all the attractions in Gatineau and Ottawa. The staff is friendly and willing to go an extra-mile if need an information. Wi-FI quality is excellent.
Would we go again there? definitely yes!

Room Tip: If you love to take great pictures with Ottawa at day or night time, or enjoy your drink having a b...
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  • Stayed: August 2013, traveled with family
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Thank RADU M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

The hotel is clearly old despite a few cosmetic touches.
The amenities are dated (the pool!) and the services are poor and limited: the TV offers just a few basic channel and the wi-fi is slow if & when it works.
That's a shame

  • Stayed: July 2013, traveled on business
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1  Thank Coolos07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

This trip was amazing, the staff and the manager could not do enough for us. I would recommend more than one visit to Gatineau, there is so much to see. The price for the hotel was the best in Ottawa and if you like walking all the attractions were not far to access. I did not have a river view but since I hardly stayed in the hotel it did not matter. The room we had met all of our needs. thank you

Room Tip: rooms on the south side are quieter, and a/c unit was less noise on level 5 and up
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  • Stayed: July 2013, traveled as a couple
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Thank Wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Gatineau-Ottawa

Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Gatineau
#5 Business Hotel in Gatineau
Price Range: $100 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Gatineau-Ottawa 3*
Number of rooms: 133
Official Description (provided by the hotel):
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. ... more   less 
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Also Known As:
Best Western Hotel Gatineau
Best Western Gatineau
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Quebec

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