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“comfort inn gatineau”

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Comfort Inn Gatineau
Ranked #13 of 26 Hotels in Gatineau
Reviewed August 30, 2014

We stayed for 2 days at this hotel,
Positive points,
Free parking
Good complimentary continental breakfast
Free wi-fi in room
Clean comfortable room with , iron , iron board , oven , refrigerator, led TV etc. , but , we were 3 adults , n room had one double bed , with sofa, sofa had inside a foldable bed , mattresse and necessary linen, which means 3 of us had nice comfort , bathroom was really very good .
Although it is located in gatineau , it is hardly 10 minutes drive to reach ottawa city , which primarily we wanted to visit .
Negative points
No service after 4 p. m.
Few staff members know English , they talk only french

Room Tip: Hotel allow pet, so if you have one , opt for ground floor , so that you can have an access directly...
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  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Service
Thank rukesh2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn G, General Manager at Comfort Inn Gatineau, responded to this reviewResponded September 4, 2014

Good day,


Thank you for your comments. We appreciated all of our guest comments. It does help us serve you better in the future.


We ho0pe to see you again at your next visite in the Outaouais area.


Thank you

Chantal Maisonneuve\
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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33 - 39 of 117 reviews

Reviewed August 29, 2014

I was there only for 1 night and it had everything I hoped for. The bed was comfortable, the room was clean, the shower had enough water pressure, the staff was great and breakfast was very good. Would not hesitate to stay there again.

  • Stayed: August 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank One-0-Five
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn G, General Manager at Comfort Inn Gatineau, responded to this reviewResponded September 4, 2014

Good day,
thank you for your comments.
We appreciated getting feedback from our guest, it help us serve you better in the future.\
We hoe to see you again in the near future.


Chantal Maisonneuve
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

We stayed in this hotel on 2 different occasions for business in the Gatineau region. First time was a Saturday and during our check-in, we saw a busload of 14-15 yr old girls in the region for a cheerleading competition. We expected worse but the night was quiet and uneventfull. The second time was a Sunday night and was very quiet although seemed like a lot of cars in the parking. Overall, good quality-price if you are just passing by. Pet friendly as our Golden Retriever came for both trips.

Room Tip: All rooms are equally quiet. Main road is 50 metres away and not disturbing. Grocery and restaurants...
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  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Yves M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn G, General Manager at Comfort Inn Gatineau, responded to this reviewResponded June 27, 2014

Thank you for your comments. We appreciate receiving all feedback.
Hope to see you soon.

Yours truly,

Chantal Maisonneuve
General Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2014

The hotel was literally taken over by two sports teams of teen girls and their parents for 4 straight days. Beginning at 5pm weekdays (and all day on weekends), they would leave their doors open and partying, yelling, screaming, running, kicking balls, drinking, and setting up serving tables for pizza. Multiple desk staff over 4 days just made excuses for them and seemed unable or unwilling to do anything about it, for other guests. One staffer said "when I tell them to be quiet for other guests, after 15 minutes they just open their doors and resume the noise anyway"
My employer booked me here for business, so I couldn't move to another hotel to get away from this. I eventually started sleeping with earplugs, to prevent being awakened after midnight when they would return from late dinners or tournament games.
In reading other reviews, this motel appears to be a magnet for teams and group free-for-alls. So if you're a group who wants to party with no regard for other guests, this is your place. The management appears on-board.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
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Thank R G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn G, General Manager at Comfort Inn Gatineau, responded to this reviewResponded July 10, 2014

Good day,

We appeciate your comments. We will be looking at amending the athletic stay in our hotel. Again we would like to thank you for your time.

thank you

Chantal Maisonneuve
General Manager

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Reviewed November 3, 2013

I booked 2 rooms for 1 night to see a hockey game in Gatineau.I paid $188 total for both rooms.I was a little sceptical after reading some of the reviews.We had a 4pm check in but I called the hotel a few days before and asked for a 2pm check in and they said it wouldn't be a problem.We arrived at noon due to no traffic and asked if we could check in.The receptionist told me 1 room was ready and even gave me the key for the 2nd room and said to come back in an hr.The rooms were a little dated,but very clean! The bed was very comfortable and the water pressure in the shower was great!! There was a spacious fridge in the room.We booked the room on the ground floor so we could open up the sliding door and step out for a smoke,as the hotel is no-smoking.The staff were VERY friendly! If you want luxury then this isn't the place for you,if you need a room for a night or 2,then this is the place for you! Definitely will stay here again if we are in the area!

Room Tip: Ice/Vending machine on the ground floor
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  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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2  Thank habman92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn G, General Manager at Comfort Inn Gatineau, responded to this reviewResponded July 10, 2014

Good day,

Thank you for your comments. We appreciated all feedback.

Chantal Maiso9nneuv
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2013

Upon arrival a check-in desk sign indicated "will return in 5 minutes"
My issue ??? When did the 5 minutes commence?

Be aware >> No elevator << 80 year old guests should not be carrying bags up several flights of stairs.

Breakfast? Not an exciting way r=to commence your day.
A loaf of bread, bowl of muffins, & coffee is not my definition of breakfast.
Breakfast was available in the lobby ..... seating was located down the hall in a vacated smoke filled guest room. (We promptly departed)

  • Stayed: September 2013, traveled as a couple
    • Value
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Thank Rum_Water
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn G, General Manager at Comfort Inn Gatineau, responded to this reviewResponded July 10, 2014

Good day,


We would like to appologize for your stay with us.

Chantal Maisonneuve
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

Stayed here for 1 night while visiting friends. Managed to check in early with no problem. Greeted with a bilingual staff member who checked us in. Large room on 2ed floor. Lots of parking and lots of restaurants in area. Fridge in room is always nice.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank outandabout4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Inn G, General Manager at Comfort Inn Gatineau, responded to this reviewResponded June 27, 2014

We thank you for taking the time to write to us. We appreciate all comments. I'm verry happy you enjoy your stay with us.


Chantal Maisonneuve
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Gatineau

Address: 630 boul. la Gappe, Gatineau, Quebec J8T 7S8, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 26 Hotels in Gatineau
Price Range: $93 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Gatineau 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Located 10 minutes driving distance from downtown Ottawa - our Nation's Capital! Within a short distance from the hotel you have access to: Canadian Museum of History, Rideau Canal, Hot Air Balloon Festval site, Casino du Lac Leamy, Gatineau Park, Gatineau Sports Center, Parliament Hill.Hotel offers: Free continental breakfast, Free high speed wireless internet, Free parking, Free local calls. 32In LCD television in all rooms and a 100% non-smoking environment. Rooms on the 1st floor have a patio door with direct access to the parking. Second floor rooms have a window that open. There is no elevator. We are Pet Friendly. A small fee may apply. ... more   less 
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Also Known As:
Gatineau Comfort Inn
Comfort Inn Gatineau Quebec

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