Cons: rude staff, pubic hairs in the shower.
The room itself was comfy and it had a nice view to the museum and river. But the staff is terrible (except Stephanie, the only nice person in the front desk and Patricia, in the breakfast): no welcoming and sometimes very rude.
Besides this, I found several pubic hairs in the shower (check my pics).
2 of the servers in the breakfast were extremely rude (Maude and the other one that is in charge of the kitchen). At 8am everything was running out and I asked Maude for more cereal and natural yogurt, she replied "now is not a good time". And she left.
In the next day I asked for a glass of water (we were the only guests at that time) and the same 2 ladies ignored me for more than 10 minutes because they were chatting.
We also ordered a boiled egg and Maude told us that it would take more than 20 minutes because she was too busy...
Patricia (and a guy that was there in our last day) was the only nice, helpful and efficient server there.
The same in the front desk. The staff is not welcoming. Stephanie was the only helpful and nice person that we met during our 3 days stay.
Overall, $190/per night seems too much for what you get.
- Official Description (provided by the hotel):
- The Four Points by Sheraton & Conference Centre Gatineau-Ottawa is just across the river from downtown Ottawa, Parliament Hill, and the ByWard Market. Onsite, we have 8,000 sq ft of event space. ... more less
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- Also Known As:
- 4 Points By Sheraton & Conference Centre Gatineau-Ottawa
- Four Points By Sheraton And Conference Centre Gatineau-Ottawa
- Four Points By Sheraton & Conference Centre Gatineau-Ottawa Hotel Gatineau
- Four Points Gatineau Ottawa
- Gatineau Four Points
- Four Points By Sheraton & Conference Centre Gatineau-Ottawa Quebec