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Four Points by Sheraton & Conference Centre Gatineau-Ottawa
Ranked #4 of 26 Hotels in Gatineau
GreenLeadersSilver level
Reviewed September 18, 2012

We selected this location because of it's proximity to the Museum of Canadian Civilization -- immediately across the street. We were only there one night but found the room clean and the bed comfortable. All the staff we encountered were friendly and helpful especially Patricia in the coffee shop. We would return.

  • Stayed: September 2012, traveled as a couple
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Thank readytogo16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this reviewResponded October 2, 2012

Thank you for your review, Patricia has been with us for many years and she will be eligible for the employee of the month recognition program because of your nice comment about her service! Thank you for sharing your experience!

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312 - 318 of 567 reviews

Reviewed September 9, 2012

This hotel is very well located near every attraction in Ottawa and Gatineau. The room I had was good even though I did not have the chance to see it properly as I was very tired after a long day of work. I had high speed internet, the bed was comfortable and looked clean, the bathroom was clean too. The hotel was ordinary but I believe that paying 14$ for parking and 15$ for breakfast plus taxes and tips is a bit too much. The room was 121$ adding to that the parking and the breakfast and taxes it finished at 178$...expensive!!

  • Stayed: August 2012, traveled on business
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Thank city56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this reviewResponded October 2, 2012

Thank you for taking the time to write a review. I am glad that you enjoyed our newly renovated rooms and wonderful staff. Our prices are based on demand and vary depending of the occupancy. You can find our bests offers on the hotels web page at fourpointsgatineau.com. Thank you again for staying with us.

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Reviewed September 7, 2012 via mobile

Arrived here from Toronto after a 5.5hr bus journey so food and sleep were a big priority. Food in the restaurant was as expected, nothing out of this world. We did order stuff we are still waiting on but have since checked out so...... Location was ok, but for a 2 day visit we would have preferred to stay in Ottawa city itself. On booking and on my conf letter all states Ottawa but upon arrival this was clearly not the case! Didn't have the best sleep on night 1 but night 2 was better. The was construction work from early each morning and housekeeping were very loud and abvious on the corridors from early also. Wouldn't recommend for a short trip to Ottawa but would for value and ease to get into the city. Staff were nice at check in and the the restaurant, lack of management around visually.

  • Stayed: September 2012
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1  Thank girly2010Dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this reviewResponded October 2, 2012

Thank you for staying with us on your visit in the Gatineau-Ottawa region. I am sorry we did not meet your expectations for this stay, if you choose to come and visit us again, please let us know if there is anything we can do to make your stay more comfortable.

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Reviewed September 6, 2012

I have stayed almost 100 nights at this hotel over the past 5 years! Rooms were recently renovated! Staff is friendly and helpful. The restaurant serves good food and is pleasant. Just across the river from downtown Ottawa.. just a 15 - 20 minute walk to the market and the Parliament. The Musée des civilisations is right ccross the street. Typically better priced than downtown Ottawa. The only issue I have is the ventilation system is a bit noisy. Ask for a room on the higher floors with a view on Ottawa!

  • Stayed: July 2012, traveled on business
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Thank geolocura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this reviewResponded October 2, 2012

I am very pleased that we make you feel comfortable and that you have chosen our hotel has your favorite location in the area! Thank you for your loyalty.

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Reviewed September 2, 2012

Went for a business trip on Parliament Hill and we ended up staying out in Gatineau because it was so last minute. Were originally concerned that we would be really far away from Ottawa proper but it was no problem at all. Its a 10 minute cab ride and a really nice walk over the bridge in the sunshine.

Staff was super helpful and their English was totally ok. Don't know what the other reviewers were talking about. Sometimes the accents were thick which I can understand might be difficult for some people. Was actually addressed in French first at the restaurant downstairs (super yummy) a few times which wasn't a problem a huge problem for me because I know enough French but for my colleague they switched immediately to English.

There was something weird going on with the elevators though. They'd randomly stop at floors that weren't selected and sometimes skip the floor you selected. Not sure what was happening there.

Bed was decently comfy and the bathroom while outdated and dark wasn't bad.

Stayed: May 2012, traveled on business
Thank Natalie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this reviewResponded September 4, 2012

Thank you for your review!
I am very glad that you had a good stay.
All our employees are fully bilingual and very happy to serve you in the language of your choice.
Thank you for mentioning an issue with the elevators, I will investigate and get it fixed.
I hope we will you again on your next business trip.
Have a wonderful day,

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Reviewed August 24, 2012

property situated in a good location, good service from the staff and affordable prices. located opposite the museum in Gatineau. only short distances driving or can walk to get to the parliament building
a good choice if we go on vacation to the capital.

  • Stayed: September 2011, traveled with family
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2  Thank AlbertSiauw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this reviewResponded August 29, 2012

Thank you for taking the time to write a review following your visit. Our location is really in the middle of all the Ottawa and Gatineau major attractions and I am happy that you have enjoyed your stay with us. I hope we will welcome you again soon!

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Reviewed August 23, 2012

The hotel is very good and has new furniture, good and confortable rooms, nice bathroom and shower. It is just across the street from the Civilization Museum, what is quite convenient. We could easily walk from there to the Rideau Mall, Parliament and Byward Market (it is not close, but in summertime it is a nice walk). If you plan to go to Ottawa during winter of for business, it can be more convenient to saty in a more central hotel.

  • Stayed: August 2012, traveled with family
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Thank CHG_Brasilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this reviewResponded August 29, 2012

Thank you for sharing your experience at our hotel. I am glad you had a great stay with us.

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Additional Information about Four Points by Sheraton & Conference Centre Gatineau-Ottawa

Address: 35 Laurier, Gatineau, Quebec J8X 4E9, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Gatineau
#3 Business Hotel in Gatineau
Price Range: $116 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton & Conference Centre Gatineau-Ottawa 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
The Four Points by Sheraton & Conference Centre Gatineau-Ottawa is just across the river from downtown Ottawa, Parliament Hill, and the ByWard Market. Onsite, we have 8,000 sq ft of event space. ... more   less 
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Also Known As:
4 Points By Sheraton & Conference Centre Gatineau-Ottawa
Four Points By Sheraton & Conference Centre Gatineau-Ottawa Hotel Gatineau
Four Points By Sheraton And Conference Centre Gatineau-Ottawa
Four Points Gatineau Ottawa
Gatineau Four Points
Four Points By Sheraton & Conference Centre Gatineau-Ottawa Quebec

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