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“Good location, nice room”

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Four Points by Sheraton & Conference Centre Gatineau-Ottawa
Ranked #4 of 26 Hotels in Gatineau
GreenLeadersSilver level
Reviewed August 15, 2012

I've been at Four Points Gatineau at the beginning of August for a business travel. The hotel is very nice. Clean and confortable room.

Hotel is just across a big museum.

The only bad things about this hotel are the 14$ fee for the parking and that no free breakfast is available.

Also the indoor parking is not adapted to large vehicles but outdoor parking is available at the same cost (14$ too).


I will definitively go back to this hotel during my next trip to Gatineau.

Stayed: August 2012, traveled on business
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this reviewResponded August 29, 2012

Thank you for your review about your visit at our hotel.
It will be a pleasure to have you stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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314 - 320 of 559 reviews

Reviewed August 13, 2012

This hotel is so well placed for tourism, business and restaurants. We walked everywhere. We bought a Van Gogh package which included parking and the very abundant hot breakfast buffet. The staff were super pleasant and accommodating. We had to check out of the room at noon but could leave our bags at the desk and car in the parking until 5:00 pm.

Our corner room was large with 2 big windows and a nice view of the Museum of Civilization. We had a walk-in shower, large vanity and the shampoo was very good quality.

I do agree with the previous comments about the pillows - much too soft. the bed on the other hand was wonderful.

Only one real complaint and this was that the Wifi access seemed painfully slow. I am glad I was there for pleasure because I could not have accomplished much work had I needed to. I thought it might be my laptop but I verified at home and it was fine.

Unfortunately there was so much to do about town we never got to use the pool.

I would definitely reccommend this hotel and the Ottawa Tourism packages.

  • Stayed: August 2012, traveled as a couple
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Thank CanadianButterfly60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise C, Manager at Four Points by Sheraton & Conference Centre Gatineau-Ottawa, responded to this reviewResponded August 29, 2012

Thank you for your review!
Please note that we have upgraded our WIFI efficiency since your last visit and that we also have different pillows available for your comfort upon request. We will be very happy to welcome you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2012

We chose the Four Points simply because it afforded us the best price for our Ottawa getaway - and we got a stellar deal through an online site at about $200 cheaper than the cheapest downtown Ottawa hotel we could find. If you're on a budget and price is the number one factor for your stay, then I would absolutely book this hotel.

Parking is $14/day with in and out privileges. You can choose to park outside or underground, although we were told underground parking is tight for larger vehicles.

That said.....

We didn't have a fantastic view but then we didn't plan to be in our room a lot so it wasn't an issue for us. I think you can request views of Parliament Hill but they might cost more.

The beds were comfortable, although double beds take some getting used to. Pillows are VERY soft. Plan to bring your own if you need something firmer.

The room was small but very clean and updated - and the bathroom was new and very clean. Bathroom is REALLY small though and there are not a lot of places to put your toiletries, especially if you are a family (or have more than two people in the room). We had a few things fall into the toilet! Ugh!

There was no dresser in our room, which surprised us a little. Instead there were six bins for clothes. A little weird and took some getting used to, but not a big deal. Just odd.

Hotel staff were friendly and were happy to speak to us in English. They gave us a map of the area and marked off some places to see and eat.

Our biggest disappointment with the Four Points was definitely the pool. It's small, dark and in a dungeon-like room - even the kids didn't want to spend any time there. By far it was the worst pool of any hotel I've stayed at. We were really hoping to spend some time by the pool but that didn't happen. If you don't need the pool then you'll be fine.

Four Points is right across from the Museum of Civilization and a short walk across the Alexandra Bridge to downtown Ottawa (plan on 20-25 minutes to get to Parliament Hill, the Rideau Centre or Byward Market), and everything will be a walk if you're looking to take in the sights. There are no restaurants close by the hotel.

If you're coming on vacation as a couple and love to walk and don't mind the daily trek across the bridge, then this hotel is perfect. If you bring your bikes then it's even more ideal (or you can rent them just a few steps from the hotel).

For families with kids looking to take in all the sights of downtown Ottawa, keep looking!

  • Stayed: August 2012, traveled with family
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2  Thank soccermamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

My husband and I just spent two nights at this hotel and thoroughly enjoyed it. We were able to book a well-priced package with Ottawa Tourism and felt we had certainly booked into a lovely place. Some things we really appreciated: the terrific staff - friendly, always helpful and informative (with tips about both Ottawa and Gatineau, maps, extra coffee for my husband, and getting our bikes in and out of the storage room in the garage at all hours!); the wonderful location, directly across from the Museum of Civilization, only a few minutes bike ride from the National Art Gallery and Byward Market areas, as well as Jacques-Cartier Park for jogging; the access to Gatineau Park and the many bike paths throughout Gatineau and Ottawa; the Globe and Mail delivery each day - great! the wonderful view (and yes, there are blinds or full width blackout curtains on all of the windows - we didn't find these at first, but asked and then on closer inspection saw where to close these); spacious, clean, bright room ....

  • Stayed: July 2012, traveled as a couple
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1  Thank P H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

Stayed for one night for a business trip. Because I have a SPG card, I was placed in a Preferred guest room. The room was very nice and large, with a comfortable bed. However, it was right next to the ice machine which was rather noisy as other guests kept on using it during the night.
The window was in the corner of the building so it gave me a panoramic view of the Civilization Museum across the street and what a view it is!!! Unfortunately, that large window, although had curtains, did not block out the sunlight in the morning.
Good service, nice hotel, great view.

Room Tip: Ask for a room away from the ice machines
See more room tips
  • Stayed: June 2012, traveled on business
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Thank VeronicaM020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2012

This hotel is in a great location for Ottawa museums, but overpriced buffet and room. Surprised to get charged $14 for parking. Overall good night's stay but will find a better value next time. My wife really hated the very very soft pillows.... no support at all, so we won't go back.

  • Stayed: July 2012, traveled as a couple
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Thank Lantirn01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 16, 2012

Thank you for taking the time to write a review after staying at our hotel. Our prices are competitive within the Gatineau-Ottawa market and you can visit our web site www.fourpointsgatineau.com to find the best promotion for your next visit.
Our parking has controled access to ensure that our guest have space available to park since we are in a very busy downtown location.

Elise Cote, Rooms division manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2012

The Location of the hotel is ideal for a visit to Ottawa and the surrounding areas. It is across the street from the Museum of Civilization and just across the bridge from The National Gallery and the Parliament buildings. The newly-renovated room was comfortable and well-appointed. Coffee & tea in the room . Complimentary bottles water as well.

The staff were all young and very agreeable. A variety of snacks were available for purchase in the lobby, including Hagen Das ice cream. Always a nice touch.

Check out the various weekend special offers. We had a comfy room, free parking and two tickets for the Van Gogh exhibit at the National Gallery for approx CAD160- a bargain rate considering the location,the amenities and the special offer.

Highly recommended.

  • Stayed: June 2012, traveled with friends
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Thank 3,100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton & Conference Centre Gatineau-Ottawa

Address: 35 Laurier, Gatineau, Quebec J8X 4E9, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Gatineau
#3 Business Hotel in Gatineau
Price Range: $120 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton & Conference Centre Gatineau-Ottawa 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
The Four Points by Sheraton & Conference Centre Gatineau-Ottawa is just across the river from downtown Ottawa, Parliament Hill, and the ByWard Market. Onsite, we have 8,000 sq ft of event space. ... more   less 
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Also Known As:
Four Points By Sheraton And Conference Centre Gatineau-Ottawa
4 Points By Sheraton & Conference Centre Gatineau-Ottawa
Four Points By Sheraton & Conference Centre Gatineau-Ottawa Hotel Gatineau
Four Points Gatineau Ottawa
Gatineau Four Points
Four Points By Sheraton & Conference Centre Gatineau-Ottawa Quebec

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