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“Lyle Soquet”

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Le St-Christophe - Hotel & Spa
Ranked #1 of 8 Hotels in Granby
Sobieski Wisconsin USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lyle Soquet”
Reviewed October 28, 2012

This is a first rate Hotel! The staff was Excellent making sure everything was perfect. I had to extend my stay but the hotel was full but they made other arrangements to make sure I remained comfortable until rooms became available again. Hats off to the entire staff and would recommend this hotel and will go back here the next time I go back to Granby!

Room Tip: Ask for a balcony room view of the river is awsome!
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Stayed September 2012, traveled on business
Helpful?
1 Thank Lyle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review, November 3, 2012
M. Soquet,
Thank you so much for your review, it's always a pleasure to welcome you in our hotel. We hope that we will have the chance to see you again soon.
Kind regards,
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366 reviews from our community

Traveler rating
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    44
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Any
English first
Montreal, QC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2012

First off, I have to say that the food in the dining room was awesome! The Portuguese chef & the waiting staff made our evening meal a very memorable experience. That said, the rest of the experience was a little less awesome. The "spa" experience was a joke! The "spa" consisted of an indoor pool & a jacuzzi.
We opted for the "pressotherapy" thinking it was a form of acupressure,but it consisted of 30 minutes wearing "pressure boots" while watching a video, about 3 minutes of personal intervention in all.
I bought a deal for this hotel on Tuango so I can understand why we may have not gotten the best room, but if I was just a bit over weight, I wouldn't have been able to get between the bed & the TV cabinet. The room was very clean, comfortable and well appointed except as noted.
On the whole, the experience was not unpleasant, but far from what was expected.
Additional charges on checkout were never explained to my satisfaction.

Room Tip: Ask to see the room before signing in.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank jmacknmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review, October 24, 2012
Thank you for your review, it always nice to see our guest commenting on our product.
To specify, a pressotherapy is a pressure both that helps the circulation in the legs. It's not necessary to have assistance with that type of spa treatment.
It will be my pleasure if you want to communicate with us to offer you an other type of spa treatment like our new Neurospa.
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Inverness, Canada
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 6, 2012

This is a surprisingly nice hotel... you simply don't expect to find this type of asset in Granby! But it lacks proper management to back the quality of the asset. In the middle of our first night, we were woken up by another party entering the room... front desk had assigned our room to another family. Bad mistake... possibly one of the worst mistake in this industry. On the second day, we tried going back to our room... and we were locked out. Upon departure, we were told management would contact us to discuss the issue... they never did. Nice pool and decent spa. The 5-course meal included 1 course that consisted of... a crouton. Call it a four-course meal and it will sell, don't call it the 5-course meal it is not. Food was very good and quality was there. After our stay, we received a letter telling us our credit card had been billed for Pringles we had supposedly taken in the room... I had actually put the Pringles on a higher shelve so the children would not take them. We left disappointed because of the above incident and instead of getting a call from management, go got an invoice for something we didn't take. With proper management and staff training, this would be a great location!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geolocura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review, October 22, 2012
First of all, thank you for your review, I think that all the comments are helpful for us.
Perhaps, I'm sure that your experience doesn't reflect our standards here at the St-Christophe. Customer service is a very important point and it's unacceptable for us to not satisfy our guests.
Please do not hesitate to contact me (Mylène Massé) for more details.
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Ottawa, Canada
Level Contributor
256 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
Reviewed August 25, 2012

Super nice hotel, very fancy looking, nice decor everywhere.

The staff were super friendly and helpful, and bilingual too which helps. Our room was cozy, clean and well decorated.

The breakfast, which was included in our hotel and zoo package, was delicious! Only a small tip was required.

The pool and hot tub were a nice added bonus - again, very nice, clean, well decorated, all towels and robes included.

All in all, a super nice place, with or without kids!

Room Tip: Rooms without a balcony are cheaper. You can also combine your room fees with passes to the Granby...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Trillium_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review, September 12, 2012
We very much appreciate and value your comments and will share your comments with our team. I am sure your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
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Saint-Eustache, Quebec, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 14, 2012

I've been to this hôtel a few time. I went there for a trip to the local zoo and I have to admit that the quality have degraded. The arrival of the "choice hôtel" banner might not be stranger to this.

The greatest degradation is the restaurant. The town has better restaurant. Don't spend your money there.

The Zoo package is good, but the hotel facilites are not suitable for children.

Room Tip: The room are generally good. Go with your budget.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mfilion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review, August 23, 2012
First of all, thank you for your review. We appreciate your interest to guide us on our quest for the highest standards of quality.

We are sorry that your expectation has not been meet. Do not hesitate to communicate with us directly. Your experience is not what we want to offer to our guests. We believe that each stay should be the greatest ever.

Thank you again for your time.
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Travelers are raving about these Granby hotels

Montreal, Canada
2 reviews
Reviewed August 6, 2012

I was born and raised in Granby. My family moved to Montréal in the late 90's.

Since then, I've been going back from time to time (visiting friends, zoo, skiing...). I've experienced almost every hôtel in the region. It always went from average to poor. Although Granby was blooming, the quality of lodging wasn't there.

That was until Le St-Christophe opened.

At last, Granby had a great hotel. Nothing to fancy or too expensive. But a quality that matched the expectation I had of the perfect place to stay in a town I call home.

PJ



  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JazzyPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review, August 11, 2012
Thank you so much for your comments! It's a pleasure to read your review, we are proud of our establishment and our guests are very important for us. To offer a unique product in Granby, a superior comfort and a personalised service are our priorities.
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Oregon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 28, 2012

Lovely room with view of the lake. Tastefully decorated, not too big, not too small.
Restaurant downstairs; excellent food. The Chef's trio Tapas with octopus is a must try.

Will stay at this hotel from now on when visiting family here.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank World_Wanderers2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review, August 3, 2012
We would like to thank you for your review. It's a pleasure for us to read your comments. We are proud to see that our efforts to satisfy our guests is accomplished. Do not hesitate to contact us for an other reservation, we will be at your entire disponibility!

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le St-Christophe - Hotel & Spa

Property: Le St-Christophe - Hotel & Spa
Address: 255 Denison East, Granby, Quebec J2H 2R4, Canada
Phone Number:
Location: Canada > Quebec > Granby
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Granby
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Le St-Christophe - Hotel & Spa 3*
Number of rooms: 50
Official Description (provided by the hotel):
Located in a magnificent setting on the shores of a lake in the Eastern Townships, The St-Christophe Hotel-boutique & Spa will fulfill all your dreams with its geographic situation and its castle looks. The hotel is just a few minutes from Bromont and the Granby Zoo! It's a short walk from the town center with its boutiques, restaurants and theater. For outdoor enthusiasts, the hotel offers direct access to the scenic Green Route pedestrian and bike trail along the banks of the lake and through the National Yamaska Park, the Interpretation Centre of the nature of Lake Boivin, and through small villages and picturesque sites of the Eastern Townships. In addition, the hotel is close to the Wine Route, Ski centers, golf courses and offers attractive packages for all these activities. ... more   less 
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Also Known As:
Le St-Christophe - Hotel And Spa
Le St-Christophe Hotel Granby
Le St-Christophe - Hotel & Spa Granby, Quebec

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