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“I might go back, but...”
Review of Hotel Caravelle

Hotel Caravelle
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Hotel Caravelle
Ranked #7 of 9 Hotels in Baie Comeau
Ottawa, Canada
Level 4 Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“I might go back, but...”
Reviewed August 23, 2011

In the first week of August 2011, we stayed four nights at Hotel La Caravelle in Baie Comeau. While the hotel offers good value (about $100 per night for a comfortable room with two beds and breakfast for two), we were taken aback by the nonchalant attitude of some of the staff at the front desk when we pointed out a safety concern with the room assigned to us when we arrived.

The room initially assigned to us was at the top of the stairs of this two-storey hotel. The door to the room was almost entirely blocked by the hallway glass door, which was left open during the day. To get into the room, you had to close the hallway door. When we pointed out that this could be a hazard to us or to other guests, we got a blank stare from the woman at the front desk. She seemed (pretended) not to understand our concerns.
We managed to get another room with the help of another staff member.

As for the swimming pool, it is closed from 11 a.m. to 6 p.m. It is only open in the morning and evening. When we asked the front-desk clerk why the pool was closed during the day, she said she would ask her boss. Although we stayed at this hotel for four nights, we never got to use the pool. And we're still waiting to hear from her boss.

Our room was comfortable, breakfast was hearty, and the price was fair. We had no problem with noisy neighbours, but others apparently were not as fortunate. Try it, you may like it.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank linda c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2011

My little family loved this place for the pool and sauna that we only found here in the whole North Shore. Clean and with all the services it made things much easier for us.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sammy227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philly Steeler
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 22, 2009

We booked the suite that is located right off the front desk after being told that it could handle 6 people since it had 2 full beds and a full pull out sleeper sofa. Upon checking in and getting into the room, we were surprised to find that it had only 2 beds and a small but, nice couch. the couch it turned out, was not a sleeper sofa. We asked the clerk what could be done and he said that he would provide a cot and there was only one cot available however! We then tried to order take out pizza from Mike's as the clerk suggested only to have that turn into a fiasco! We waited over 2 1/2 hours to get the pizza and the kids were starved and unhappy by the time we called a second time and it was finally delivered. The suite was actually nice but, somewhat over priced especially since they could only provide one cot and eventually, one adult had to sleep on the floor. We were disappointed that the staff did nothing to try to help us out as far as accomodating our party as they initially had said they were able to do. A discount for the inconvenience would have been nice.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PhillySteeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Caravelle

Property: Hotel Caravelle
Address: 202 Blvd La Salle, Baie Comeau, Quebec G4Z 1S6, Canada
Location: Canada > Quebec > Baie Comeau
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 9 Hotels in Baie Comeau
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Caravelle 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hotel Caravelle Baie Comeau, Quebec

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