I will start with the positive, The cabing was amazing, very spacious and comfortable, we had the last cabing that sleeps 6. Very clean. Salt water pool and hot tub were fun. Estetician Dany is amazing!!! and also one massage therapist I can't remember her name. I was 100% satisfied with my massage and facial.
We enjoyed our day/night at this Spa only because we were together and made the best of it...
5 girls booked a spa day and overnight stay about 1.5 months ago. We were so excited for this weekend only to find out 2 hours before our appointments that one massage therapist called in sick and they had to cancel all the services of one person. She ended up waiting in the room for us. It was not possible to book our services together so we ended up being seperated over different times. No wine was offered nor were we told we could bring our own, we were offered water in tiny paper cups. both receptionists seem to have no people skills... they are soo shy that they can't even look you in the eye very unprofessional. They should aslo be wearing SPA atire. Presentation was not very inviting. One massage therapist was very *lazy* kept yanning while giving massages and she actually fell asleep let out a little snoar and woke up... couldn't breath due to a cold so the girls heard heavy breathing for the duration of the massage... Imagine wishing the massage would end?!!
The spa decor is outdated. When leaving in the morning there was a bad sell throughout the spa.. I'm sure glad I wasn't coming in that day.
I wouldn't suggest this spa to any of my friends. I would not return.
Suggestions for the Spa :
Have a backup massage therapist on call
Have more mature staff greeting customers and working the evening shift.
get rid of the smells
have better setting for groups
- Official Description (provided by the hotel):
- The hotel, classified 4 stars by Canada Select, is located in Bathurst, northeastern New Brunswick, along the wonderful Bay of Chaleur. This enchanting site offers quality accommodation in the heart of a park of 12 acres. You get all the services of a spa with beauty treatments and massages, lounge and French bistro where you can relax enjoying a good glass of wine. To enhance your stay, the hotel also offers an indoor pool, a sauna and whirlpool. Located at Auberge de la Vallee in Bathurst New Brunswick Canada, Bathurst Adventure offers various services to enjoy the ATV trails of the beautiful Bay of Chaleur. We offer ATV rental or hiking quad and side by side. Discover experience in incredible landscape of lakes and forests. During your stay Auberge de la Vallee offers different circuits in authentic nature. ... more less
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- Also Known As:
- Auberge De La Vallee Bathurst, New Brunswick