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“Not what it Was”

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Quality Hotel & Suites
Ranked #3 of 6 Hotels in Gander
Reviewed September 4, 2012

We used to stay here back in the 90's and we hadn't been back there in a few years. it's not as good as it used to be but the prices have gone up. The room was fairly clean but paper is peeling from the walls and the sink was disgusting. it's all cracked up and you could see the dirt and grim in the cracks. The restaurant serves medicore food which you have to wait a long time for. Back in the nineties they had a great lounge with good service and entertainment. Now its a cubby hole in the corner of the lobby with the sole purpose of housing a few VLT's. The staff are no longer friendly and overall service is poor.

Room Tip: Try another hotel.
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  • Stayed: August 2012, traveled as a couple
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Thank Newfcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 - 125 of 158 reviews

Reviewed August 7, 2012

Not very satisfied with the overall stay. Staying over for business. Front desk staff could have at least put a smile on their faces to seem a little pleasant. Check in was at 4, got there at 4:30 and my room was not ready. Was forced to pay extra to get a room right away. Horrible horrible. Gym is the size of a sauna room.

  • Stayed: August 2012
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Thank Daniel8811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

I have only stayed at Hotel Gander once, and have not tried any other hotels in Gander. Everything about this hotel is starting to show its age. I think the tag on the mattress said it was about 8 years old. The rubber mat for the shower/tub was very old, the rubber was cracked and dry. I noticed that there was a dropped ceiling in my bathroom, and when I pushed up the plastic vent there was a bit of mold in the original ceiling in the area of the vent.

Having said that the staff was nice, the linens and furnishings seemed pretty clean, and the location isn't terribly remote from other businesses in Gander. My colleague told me he had eaten in the restaurant and was satisfied.

I won't mind staying here again. If you want a luxury hotel don't come to Gander.

  • Stayed: July 2012, traveled on business
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Thank Stan_Cooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

My son insisted on staying in a place with a pool. Well this was quite a disappointment, the pool is so tiny, the hotel itself is very filthy and poorly laid out. The "Fitness room" is a joke - 3 pieces of crappy equipment in tiny room with one rubber mat about 2mm thick on the floor. SAD! the staff are not friendly or helpful, and the beds are not comfortable at all, seemed very old. The hallways smelled musty like old smoke and the carpets needed replacing like - 10 years ago. Do yourself a favor - book at Inn on Bennett instead of here, much more affordable, FAR better quality surroundings and staff, and beds SO comfy! (and no - I am not getting paid to promote Inn on Bennett, I just really appreciate QUALITY in a place :))

Room Tip: Book at Inn on Bennett instead! lol
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  • Stayed: July 2012, traveled with family
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Thank hockeymom9895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

I didn't have any issues with the hotel. Nothing jumped out at me to put it in the "spectacular" category. Friendly staff.

Pool was smaller than anticipated. Looked larger in the advertisments.
The restaurant had great food. Price was worth the value.

  • Stayed: July 2012, traveled with family
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Thank OntarioTrucker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

The lobby and restaurant area gives you a false idea of what the rooms would be like. The sink in our room was absolutely terrible. The colouring was cracked and the under colour of black showed thru. This leaves you with the feeling that it is not clean and germs could be growing in the cracks. The fan in the bathroom didn't work at all. There are dark spots over the tub that might or might not be mold.

  • Stayed: July 2012, traveled as a couple
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Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2012

Great location but hotel and rooms were very outdated. The restaurant has the best breakfast for low price. Good location to walk to Tim Horton's, Jungle Jim and Legend's (local bar).

  • Stayed: May 2012, traveled on business
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2  Thank iamCanadian2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel & Suites

Address: 100 Trans Canada Hwy, Gander, Newfoundland and Labrador A1V 1P5, Canada (Formerly Hotel Gander)
Phone Number:
Location: Canada > Newfoundland and Labrador > Newfoundland > Gander
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Gander
Price Range: $123 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Hotel & Suites 2.5*
Number of rooms: 155
Official Description (provided by the hotel):
Our convenient location off the Trans Canada Highway makes it easy to focus on the people and travel memories that really matter by being near the tourist chalet, shopping, hospitals, golf courses, ATV/snowmobile trails, playgrounds and attractions. ... more   less 
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Also Known As:
Quality Hotel & Suites Gander, Newfoundland

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