We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Horrible service!”

Giovanni's Ristorante & Lounge
Price range: $14 - $28
Cuisines: Italian, Canadian, Pizza, Seafood
More restaurant details
Restaurant details
Good for: Special occasions, Families with children, Large groups, Local cuisine, Business meetings, Romantic
Dining options: Dinner, Lunch, Accepts Mastercard, Accepts Visa, Delivery, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Fine Italian cuisine in a friendly and informal atmosphere. Giovanni's provides an elegant and delicious Italian dining experience 6 evenings per week. Reservations strongly recommended. Patio open in summer. Everything from pastas, to steak, seafood, chicken, veal, lamb, and gluten-free options. Extensive wine list. Open from 5 pm - 9 pm. Lounge open at 12 pm for lunch.
Qualicum Beach
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Horrible service!”
1 of 5 bubbles Reviewed February 28, 2011

Don't bring your kids with you. Good food does not make up for the rude and arrogant serving staff/management. I would suggest a wage increase for the staff so they are not so concerned about the tip. Will never go back.

  • Visited February 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank likestoeat35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

303 reviews from our community

Visitor rating
    173
    64
    31
    19
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Nanaimo
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“What a Joke”
1 of 5 bubbles Reviewed February 16, 2011

My girlfriend and I came here on our pre valentine's day escape as we both worked VDay. We drove all the way from the Beach Club Resort in Parksville to be greeted by who appeared to be the female owner referred to in several of the other reviews. She eyed us up and down, asked us if we had a reservation (we didn`t) and said she was book full until 730 (it was about 5pm). I looked around and there was four tables seated 3/4 of the restaurant was empty and no one was waiting to be seated! I am talking 12 empty tables at least. We were dressed nicely (not shirt in tie nice but nice). Regardless, this place will never get another attempt from me. The owner is a stuck up...... well you can figure out the rest ;)

  • Visited February 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Cory_111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GiovannisQualicum, Owner at Giovanni's Ristorante & Lounge, responded to this review, March 31, 2011
We truly appreciate your trying to come in for dinner at Giovanni's Ristorante, and are sorry you were unable to get a table. Had you checked with your concierge desk at The Beach Club, they would have called in advance to see about reserving a table. Reservations are most often required in advance, and particularly on Valentines weekend, which was booked weeks before-hand. We respect and honor the reservations booked by our guests, and assure you that any empty table you may have seen upon arriving at our restaurant was being held for bookings. Rest-assured, we do not have a dress code that we require our guests to adhere to, and your being turned away on Valentines weekend in no way had anything to do with your appearance. We hope you change your mind and try to come back when you are in the area, and strongly encourage you to call ahead to check availability and reserve a table.

Kindest regards,
Helen and Giovanni Belcastro (Owners)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Costa Rica
Level Contributor
55 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Really good Italian!”
4 of 5 bubbles Reviewed September 22, 2010

Between Parksville and Qualicum Beach, even Nanaimo, there is a dire need for better dining options for nice dinners. (Note to chefs living elsewhere who want to relocate out west!) We had almost given up hope when we found Giovanni`s (thank you, Tripadvisor).

While they`re not reinventing the wheel here, it was very good Italian food, cute ambiance (I think they only place in the area with white tablecloths), great service, and we really enjoyed ourselves and our food. Had the Linguine alla vongole, and had more clams than I could even eat, great portion. Husband had lamb and truly enjoyed it. Shrimp scampi also recommended. The complimentary bruschetta was a nice touch.

Would definitely eat here again.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BTMJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turks and Caicos
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“A 'large' dining experience in a small town! A gem!”
5 of 5 bubbles Reviewed September 18, 2010

We highly recommend Giovanni's - had a great meal there this weekend - and couldn't find fault with anything! The atmosphere is great, the food was amazing, and the service just as good. I particularly recommend the Rack of Lamb that was delicious and cooked perfectly. The dining experience was something you'd expect to more likely find in a larger city than a small little town, and yet the service seemed to somehow blend 'small town charm' with professionalism and efficiency - the result was a memorable evening and we'll be sure to eat there next time we're in Qualicum. Be sure to call ahead for reservations - a gem like this is sure to fill quickly :)

Helpful?
Thank dxgmtci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
171 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
“Superb!”
5 of 5 bubbles Reviewed August 7, 2010

Every once in a long while, the planets align and an evening out is a sublime experience. That's what happened here. The four of us opted for inside seating on a balmy August night and were well satisfied with our choice. The service – from waitress Kootchie – was outstanding; chef/owner Giovanni told us later there had been a backup in the kitchen but K is such a pro that we never noticed it.

We had the three-course chef's choice (for $48.95 each), salad, then lamb, veal and beef in three different sauces, then a strawberry dessert to die for.

The ambiance, with a full house, was very pleasant, the chef's visit – and free liqueur – most welcome. Overall, I can't remember in several years a restaurant meal I've enjoyed as much as this one. Now, after reading the reviews here, I shouldn't be surprised but I feel we discovered one of those gems of a place to which we'll return whenever we can.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PeterGrant76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Giovanni's Ristorante & Lounge also viewed

Qualicum Beach, Vancouver Island
Qualicum Beach, Vancouver Island
 
Qualicum Beach, Vancouver Island
Qualicum Beach, Vancouver Island
 
Qualicum Beach, Vancouver Island
Qualicum Beach, Vancouver Island
 

Been to Giovanni's Ristorante & Lounge? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing