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“Coming from the south - check the map!”

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Comfort Inn Riviere-du-Loup
Ranked #9 of 17 Hotels in Riviere du Loup
Reviewed December 27, 2012

Pretty standard for a Comfort Inn. Very friendly desk staff, good night of rest for the traveller. This is our overnight place of choice en route to Ontario from the Maritimes. Pretty standard accommodation, clean, good free wifi and breakfast included. Not handy to the downtown area but close to the highway for morning travel west.
If you're coming from Edmundston New Brunswick, GPS or map will help to get you there!

  • Stayed: September 2012, traveled as a couple
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Thank TripnFall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this reviewResponded December 28, 2012

We thank you very much for this nice comment. We always appreciate reading from our guests. We hope to welcome you again at the Comfort Inn Rivière-du-Loup.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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67 - 73 of 125 reviews

Reviewed December 18, 2012

I stayed a couple of days at Rivière-Du-Loup's Comfort inn for a business trip. As much as I loved the city, I could not say the same about their Comfort Inn.
The location of the hotel was fine with my work location. Not the best place in the city for travellers who want to discover this great region, but being my place to stay strictly for business purposes, I had no complaint.

The staff was ok too, nothing to write home about, but no complaint either. I guess I could have used a couple of smiles.

I was in a 125$/night room, (a little on the expensive side considering what I had) with a king bed, non smoking. I believe that by Non smoking, they mean that you can't smoke, but it doesnt mean that it won't smell other people's smoke. There were moments that the smell was very bad, especially in the morning and around 5PM, I guess when people wake up and come back from work.

The room was not the cleanest one I've had either.

Obviously, when you stay at a Comfort Inn, you do not expect a 5 star hotel room. I wasn't, as I'm used to stay in these type of hotels, but I gotta say that this one was a little sub par.

The mattress was very old and I had a hard time sleeping in the middle as I was constantly rolling on one side. It was either time to switch it over, or to simply replace it with a brand new one!

As other reviewers have already said, it is OK. Nothing more. If you've got nowhere else to go, it'll be alright, but if you do, I'd try them first if I were you. It will probably be better, and probably cheaper as well.

On a last note, I do not understand why hotels take the time to leave little notes saying that they do care about the environment and that they won't wash your towels unless you put them on the floor since, it doesn't matter what you do, they will change them all anyways. The one place they didn't need to be so clean, well, they were.

I do not think I will be back, unless I have no other choice.

  • Stayed: November 2012, traveled on business
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Thank Patrick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this reviewResponded December 28, 2012

Thank you very much for your comments. We do read all the comments as it is the only way to improve ourselves. We hope to have the pleasure of welcoming you again at the Comfort Inn Rivière-du-Loup.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2012

We stopped here overnight en route to Ontario from New Brunswick. The map is a little deceptive... although it appears that the hotel is right off the highway, we had to follow a circuitous route through town to access it from the east. Staff were pleasant enough. The room was average. Good choices for breakfast. There is a St. Hubert restaurant across the highway that you can walk to - friendly staff and good food.

  • Stayed: December 2012, traveled with family
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Thank glowrya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this reviewResponded December 28, 2012

Thank you very much for your comments. We do read all the comments as it is the only way to improve ourselves. We hope to have the pleasure of welcoming you again at the Comfort Inn Rivière-du-Loup.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2012 via mobile

My family and I stopped here for a night on our way into Ontario from New Brunswick. The location was very handy, right off the highway which made it easy to resume our travels the next morning. However, we were not impressed with the cleanliness of the beds or of the breakfast. Hairs were found in the bed linen, and the breakfast was basic, and the pitcher of milk had gone bad. It wasn't a bad spot to rest our heads, but won't be staying again.

  • Stayed: November 2012
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Thank xlovex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this reviewResponded December 28, 2012

Thank you very much for your comments. We do read all the comments as it is the only way to improve ourselves. We hope to have the pleasure of welcoming you again at the Comfort Inn Rivière-du-Loup.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2012

I'll keep it brief.....I stayed here on the the 1st of Nov 2012. The night shift front desk employee made no secret he was drinking a Sleeman beer upon my check-in, which I assume came from the Sleeman beer vending machine nearby.
The morning employee responsible for cleaning up the continental breakfast area paced back and forth in an effort to hurry me and the other guests along prior to the 9:30am closing. She then proceeded to actually turn off the tv and the toaster before shutting the curtains while guests were still eating within the alloted time allowed for breakfast.
So, to sum it up..... inconsiderate staff but clean enough room.
No elevator.

Room Tip: 1st floor.
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  • Stayed: November 2012, traveled with family
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Thank jays201517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, Manager at Comfort Inn Riviere-du-Loup, responded to this reviewResponded November 20, 2012

Thank you very much for your comments. We are shock to read them but we do however appreciate that you have taken the time to let us know of your experience. Please rest assure that this, is in no way representative of the kind of service and behaviour we endorse at the Comfort Inn Rivière-du-Loup. We would truly appreciate if we could discuss this further. Please feel free to call me directly. Guylaine Desrosiers, General manager

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Reviewed October 31, 2012

Large room, very clean, lots of pillows, flat screen TV, nice welcome followed by phone call to make sure everything in the room was OK. Both english and french newspapers available. Space for breakfast a little tight with only three tables very close to the food tables.

  • Stayed: September 2012, traveled as a couple
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Thank sycha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this reviewResponded November 1, 2012

We thank you very much for this nice comment. We always appreciate reading from our guests. We hope to welcome you again at the Comfort Inn Rivière-du-Loup.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2012

The hotel is very good located. Friendly stuff, clean room and bathroom, free parking and wifi. The only con is breakfast - it seem it is the same as in other comfort inn hotels in this area - as a breakfast are served biscuits and coffee in a room as "big" as common hotel room.

  • Stayed: September 2012, traveled on business
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Thank MrZ590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this reviewResponded October 29, 2012

We thank you very much for this nice comment. We always appreciate reading from our guests. We hope to welcome you again at the Comfort Inn Rivière-du-Loup.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Riviere-du-Loup

Address: 85 boul. Cartier, Riviere du Loup, Quebec G5R 4X4, Canada
Phone Number:
Location: Canada > Quebec > Bas-Saint-Laurent > Riviere du Loup
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 17 Hotels in Riviere du Loup
Price Range: $79 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Riviere-du-Loup 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Comfort Inn Riviere-du-Loup is located off Highway 20, exit 507. One hour away to Edmundston, New Brunswick and 1H15 to the state of Maine. Ferry to St-Simeon/Riviere-du-Loup located less then 5 minutes drive operating from April until January 2. Whale watching cruise boat between June to September is less then 5 minutes driving. At the Comfort Inn we offer free wireless internet, free local calls, free parking, FREE Full Hot breakfast. All rooms are equipped with 32in LCD television. Rooms on the 1st floor have a patio door with direct access to the parking. Rooms on the second floor have a window that opens. Your pet is welcome in designated rooms, for a small fee. There is no elevator ... more   less 
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Also Known As:
Comfort Inn Riviere-Du-Loup Riviere Du Loup, Quebec
Riviere Du Loup Comfort Inn

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