We stayed at the St. Andrews Motor Inn the night of September 3/05. We had 2 rooms, side by side, and we travel with a medium-sized dog who is not allowed on furniture and who is never left in the room alone. Before checking out I inspected the rooms to make sure they were clean.
Two weeks later we noticed an additional charge had been made to our credit card by the Inn. It was made the day after we checked out and was made without any contact with us or authorization from us. It took us two days and three phone calls before anyone would tell us what the charge was for. When we questioned it, they said they would look into it and call us the following day. We have not heard from them since.
We have called three more times and sent them a fax, but there has been no response.
We feel using our credit card without our knowledge or authorization and not communicating with us is cause for concern.
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- Also Known As:
- St. Andrews Motor Hotel Saint Andrews
- St Andrews Hotel
- St Andrews Motel
- St. Andrews Motor Inn Saint Andrews, New Brunswick, Canada